What should I do if I receive a product with a printing defect or quality issue? If you are not satisfied with your order, contact 4OVER4 within ten days of receiving it. The sooner you report it, the faster the complaint… Read answer What should I do if my printed cards have color bleeding on the edges? If your order arrives with quality issues such as edge bleeding or color bleeding onto the printed surface, contact 4OVER4 customer support … Read answer What should I do if I receive a misprinted or defective product? If you receive a misprinted or defective product, contact 4OVER4 support with details of the issue and visual proof. To process a reprint qu… Read answer What should I do if I received the wrong product or incorrect printing? If your order arrives and does not match what you ordered or expected, contact 4OVER4 customer support right away so the team can look into … Read answer What should I do if I receive a printed product with a defect like smudging or damage? If you receive a printed product with defects such as smudging or damage, contact 4OVER4 customer support with photos of the issue. In many … Read answer What if my printed items have quality issues like poor cuts or edges? If your printed items arrive with quality issues such as poor cuts, rough edges, or other defects, contact the 4OVER4 support team right awa… Read answer What should I do if I receive the wrong product? If you receive an order with issues such as the wrong product, damage, or defects, contact 4OVER4 within ten days of receiving the order so … Read answer What should I do if I receive the wrong product or damaged items? If you receive an incorrect or damaged order, contact 4OVER4 within ten days of receiving your package so the team can review it promptly. S… Read answer What happens if I receive defective or damaged printed items? If you receive printed items with quality issues, such as defects, marks, or damage that affects more than a minor portion, contact 4OVER4 s… Read answer What should I do if I receive a damaged or incorrect product? If you receive a damaged or incorrect product, contact 4OVER4 within ten days of receiving your order so the complaint department can review… Read answer What should I do if my design looks good in the proof but prints faded or unclear? If your printed product comes out faded or unclear even though the online proof looked good, contact 4OVER4 support so the team can compare … Read answer What should I do if my printed products have quality issues like edge bleeding? If you receive printed products with quality issues such as edge bleeding, color problems, or misalignment, contact 4OVER4 customer support … Read answer What should I do if my printed product arrives with a defect? If your order shows up with a defect, reach out to 4OVER4 customer support as soon as you notice the issue so the team can log it and start … Read answer What should I do if I receive damaged or defective printed materials? If your printed materials arrive damaged, scuffed, scratched, or bent, contact 4OVER4 customer support with photos of the damage and details… Read answer What should I do if my printed product has a quality issue? If your product arrives with a quality issue such as a crooked or misaligned design, contact 4OVER4 support and describe exactly what looks … Read answer What should I do if I receive a product in the wrong size? If your product arrives in the wrong size, contact 4OVER4 support with details and the actual measurements of what you received. The team wi… Read answer How do I submit a physical sample for quality review? To have physical pieces reviewed, mail the samples to the 4OVER4 returns address and include the items you want assessed so the team can eva… Read answer Do you print in CMYK or PMS spot colors? 4OVER4 prints in CMYK by default, which covers most jobs and drives the live pricing you see as you build an order. For closer brand matchin… Read answer What should I do if I receive printed items with quality issues like spotting or discoloration? If your printed materials arrive with defects such as spotting, discoloration, or lines running through the piece, contact customer service … Read answer What should I do if my printed cards have alignment or quality issues? If your cards arrive with alignment, quality, or text placement problems, contact 4OVER4 support with photos or physical samples that show t… Read answer What should I do if I notice my printed items are cut smaller than expected? If your printed items are cut smaller than expected or have other sizing problems, email 4OVER4 customer support with details and photos if … Read answer What happens to extra printed materials if I don't need all of them? If your order includes more pieces than you actually mail or use, you can ask for the extras to be sent back to you rather than discarded. T… Read answer What should I do if I receive fewer items than I ordered? If your count comes up short, contact 4OVER4 with your order details and the discrepancy. Counts can sometimes be off by a small margin, so … Read answer How does 4OVER4 count ink colors when printing? 4OVER4 prints in CMYK, so ink coverage is described by how many of the four process colors run on each side. Because black in this process i… Read answer
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