Question
What happens if I receive defective or damaged printed items?
Answer
If you receive printed items with quality issues, such as defects, marks, or damage that affects more than a minor portion, contact 4OVER4 support with photos. The company reviews your claim under its Printing Terms.
To file a claim, send:
- Photos of the affected items showing the defect or damage.
- Details about the order and the issue.
| Situation | Typical resolution |
|---|---|
| Defect or damage beyond a minor portion | Reprint of the affected items at no charge |
After reviewing your claim, 4OVER4 typically offers to reprint the affected items at no cost to you.
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