Marcus Chen
Marcus Chen Senior Content Strategist at 4OVER4.COM
Question

What should I do if I receive a product with a printing defect or quality issue?

Answer

If you are not satisfied with your order, contact 4OVER4 within ten days of receiving it. The sooner you report it, the faster the complaint department can review and respond.

Send an email that includes:

  • A detailed description of the issue, being as specific as possible about what went wrong.
  • Photos that clearly show the problem.
StepDetail
Deadline to reportWithin 10 days of delivery
What to sendDescription plus clear photos
Next stepComplaint department reviews and reaches out

4OVER4 stands behind its work and will work with you to resolve quality problems.

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