Can I get a sample of a large format product? The free sample pack covers Digital and Offset lines only, so to judge large format, request a dedicated large format sample or order a smal… Read answer Can I request a sample of a specific product? To sample one exact product, tell our Support Team the stock, size and finish you want to see, and they'll confirm whether that sample can b… Read answer Can you add a free sample pack to my order that I just placed? Our Sample Department runs separately from Print Production, so a sample pack cannot reliably be merged into an order that is already in the… Read answer Do I have to pay to receive samples? General sample packs cost nothing and show 50 standard, premium and luxe papers and finishes, while specialty samples go through support.… Read answer Do you offer Tote Bag samples? We do not currently offer standalone Tote Bag samples, but here is what to expect from the product itself. Our Tote Bags are made from sturd… Read answer Do you offer samples for the Prestige Collection family of ultra-thick cards? Yes. Our free sample pack includes luxe stocks, so you can get a feel for the Prestige Collection family of ultra-thick cards before you ord… Read answer How can I know what is inside the sample pack? Can I get samples that are not inside the sample pack? The free sample pack lets you compare 50 papers and finishes side by side, and for any stock not inside it, support can check a separate sam… Read answer How do I request a free sample pack? Request the free pack on our Free Samples page, even split across several addresses, and it ships by USPS, usually within 2 to 4 business da… Read answer Is the box that contains the samples in your Free Sample Kit laminated with velvet lamination? The Free Sample Kit box is a sample itself: 16pt cardstock finished with 1.5mil velvet lamination, so you feel the velvet finish before you … Read answer My sample pack did not arrive. Most sample packs arrive by USPS in 5 to 7 business days; check your address for typos, then contact support if it's well overdue.… Read answer What is the list of papers offered in your sample pack? The sample pack spans three paper tiers, 50 options: everyday standard stocks, heavier premium finishes and ultra-thick, textured luxe cards… Read answer What kinds of samples can I receive? Two ways to sample before ordering: the free pack of 50 papers and finishes, or specialty product samples listed on our Free Samples page.… Read answer What type of fold is your company brochure in your free sample pack considered? The company brochure in the free sample pack uses an iron cross fold, a compact piece that opens into a larger spread; support can set one u… Read answer
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