What should I do if I receive damaged or defective printed materials?

If your printed materials arrive damaged, scuffed, scratched, or bent, contact 4OVER4 customer support with photos of the damage and details about which items are affected. The team reviews each case and works with you on a resolution.

To speed up the review, include:

• Photos of the damaged pieces and, if relevant, the packaging they arrived in
• Your order number and the product name
• Roughly how many pieces in the batch are affected
• The date the order was delivered

Reporting damage promptly helps the team investigate whether it happened in production or in transit, which guides how the case is resolved.