What should I do if my printed product has a quality issue?

If your product arrives with a quality issue such as a crooked or misaligned design, contact 4OVER4 support and describe exactly what looks wrong. You can request a reprint, and support will review the case and work with you on a resolution.

Helpful details to share:

• What the issue is, for example alignment, color, or trimming
• Your order number and the product involved
• Photos that show the defect against the intended design
• Whether the original artwork placed key elements too close to the trim edge

If the file itself contributed to the issue, the team can point out what to adjust so the reprint comes out clean.