What should I do if I received the wrong product or incorrect printing?

If your order arrives and does not match what you ordered or expected, contact 4OVER4 customer support right away so the team can look into it.

Give support:

• A description of what you ordered versus what you received.
• Images or examples of what you were aiming for.
• Your order number so they can pull up the job.

The team will review your uploaded files and the printing to determine what happened and the next steps to make it right.

Report the problem within 30 days of delivery and attach clear photos of what you received, such as the wrong finish or specification. When the error is on 4OVER4's side, the remedy is a free reprint or a refund of the purchase amount.

For a wrong size, include the size you ordered, the measured size you received and a photo next to a ruler. If a return is authorized, ship 100% of the product back within 10 days; 4OVER4 pays return shipping on approved defective items.