Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if my design looks good in the proof but prints faded or unclear?

Answer

If your printed product comes out faded or unclear even though the online proof looked good, contact 4OVER4 support so the team can compare the proof against the final print and figure out what happened.

Send along:

  • Photos of the printed item showing the fading or unclear areas.
  • Your original PDF artwork.
  • The online proof you approved.

With the proof, your source file, and photos side by side, the team can review the issue and advise on the next steps.

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