Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
What should I do if my printed cards have color bleeding on the edges?
If your order arrives with quality issues such as edge bleeding or color bleeding onto the printed surface, contact 4OVER4 customer support right away so the team can review it.
When you reach out, include:
- Photos of the affected items that clearly show the bleeding.
- Details about what you ordered.
- A description of the specific issue you are seeing.
The support team will escalate your complaint to the appropriate department for review and resolution options. Sending clear photos up front helps them assess the problem faster.
Report the problem within 30 days of delivery, with your order and job numbers and photos next to the packing slip. Keep the printed pieces: an approved return ships back within 10 days of authorization, and 4OVER4 pays the return shipping on approved defective items. The remedy is a free reprint or a refund of the purchase amount.
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