Can 4OVER4 print large custom scratch-off wall graphics for events? 4OVER4 offers both scratch-off printing and large format wall graphics, so a custom scratch-off wall graphic for an event is exactly the kin… Read answer Can 4OVER4 produce items locally for press checks? 4OVER4 is an online printing company that produces and ships orders nationwide, so in-person press checks are not part of the standard onlin… Read answer Does 4OVER4 offer lithographic or serigraphic printing? 4OVER4 primarily uses high-quality digital and offset (lithographic) printing, which covers the vast majority of orders with sharp, full-col… Read answer Can I print double-sided items? Yes, most 4OVER4 products can be printed double-sided, and you choose the ink coverage when you customize the product. Ink option Front Back… Read answer What happens if a die becomes damaged-can it be repaired? For custom die-cut orders, 4OVER4 manages the cutting dies in production, so a worn or damaged die is handled entirely on the production sid… Read answer What are the key features of 4OVER4's custom sublimated jerseys? 4OVER4's custom sublimated jerseys are made from high-quality polyester and finished with dye-sublimation, which embeds the design directly … Read answer What hardware do I need for a custom pole flag? A custom pole flag from 4OVER4 is the printed flag itself, so to fly it you will also need a compatible flagpole and mounting hardware. A fl… Read answer Do you offer custom scratch-off cards or lottery-style products? Yes. 4OVER4 offers custom scratch-off printing, which works well for promotions, giveaways, and lottery-style cards. Add a scratch-off panel… Read answer Can 4OVER4 match Pantone colors accurately? 4OVER4 prints primarily in full-color CMYK, which reproduces most colors well, though some Pantone (PMS) colors cannot be matched exactly in… Read answer Can 4OVER4 print lenticular designs? Yes, 4OVER4 offers lenticular printing, though the lenticular areas need special handling because of the added thickness. Lenticular areas c… Read answer Can I order a sample or proof of my design before committing to a large print run? Yes. 4OVER4 offers hard copy proofs, a physical sample produced before your full order is printed. Review color, text, images, and overall l… Read answer Can you add custom attachments like elastic or string to printed products? Yes, 4OVER4 can add custom attachments to a variety of printed products. Options include elastic, string, coils, and other fasteners Specifi… Read answer Do you offer custom football jerseys with personalization? Yes, 4OVER4 offers fully sublimated custom fan football jerseys with personalization. Add names and numbers per jersey Typically no minimum … Read answer Does 4OVER4 handle custom die-cuts and folded cards? Yes, 4OVER4 offers custom die-cutting for folded cards, including tri-panel and accordion folds. Custom die-cut shapes combined with folding… Read answer Can 4OVER4 produce double-sided flags with custom specifications? Yes. 4OVER4 offers custom flags in feather, teardrop, and pole-mounted styles, with double-sided printing supported on the applicable flag p… Read answer Can you print personalized membership cards or insurance cards with variable information like names and member numbers? Yes, 4OVER4 offers personalization for cards, including event badges and membership cards, using variable data. Supply one main print-ready … Read answer Can you send me samples of your lenticular products? Yes, 4OVER4 can send sample packs that include lenticular effect cards. Standard sample cards are 2" x 3.5" and are branded by 4OVER4 Sample… Read answer What should I do if I receive a printed product with quality issues? If your printed materials arrive with a quality problem, contact 4OVER4 customer service right away with details and photos. Common issues i… Read answer What are the benefits of 4OVER4's custom sublimated polo shirts? 4OVER4's custom sublimated polo shirts feature vibrant, all-over printing with flexible design options. Sublimation embeds the design into t… Read answer Can 4OVER4 print custom die-cut shapes and scalloped edges? Yes, 4OVER4 can produce custom die-cut shapes, including scalloped edges, in roughly 99% of cases. Some shapes need small die adjustments fo… Read answer What binding options do you offer for books? 4OVER4 offers several binding options, and the best choice depends on your page count, book type, and how the book will be used. Binding Bes… Read answer What page counts and customization options are available for custom notebooks? Custom notebooks pair interior writing pages with a custom-printed cover or title page carrying your logo or design. Interior pages for writ… Read answer Can 4OVER4 handle mail distribution services? Yes, 4OVER4 offers mailing services, so you can print and mail in one order. Provide a mailing list with your order Specify how many pieces … Read answer What size limitations exist for custom print projects? 4OVER4 has size limits for custom printing, and very large unfolded dimensions can exceed press capabilities. Unfolded dimensions around 57"… Read answer Can you print serialized or sequentially numbered cards? Serialized or sequentially numbered cards are a specialized request, so it is best to contact 4OVER4 directly to scope your specific needs. … Read answer Does 4OVER4 offer custom branded products like wireless charging pads? Yes, 4OVER4 offers custom branded products, including wireless charging pads and other promotional items. Multiple versions are available an… Read answer Do you offer stringing service for hangtags? Yes, stringing is available for hangtags. Because it involves hand assembly, the cost and setup depend on your string type, tag size, and qu… Read answer Does 4OVER4 offer custom die-cutting or laser cutting? Yes, custom die-cutting is offered, and laser cutting can be quoted for specific projects. To move forward, send a mockup or sample of your … Read answer Does 4OVER4 offer prototype or pre-production samples before bulk production? Yes, prototypes and pre-production samples can be produced for custom work so you can check quality and design feasibility before committing… Read answer Can I upload multiple different designs when ordering trading cards? Yes, you can order trading cards with several different designs in one order, which is exactly how sets like a full team roster or a themed … Read answer What products and sizes does 4OVER4 offer? A wide range of print products is available in standard sizes listed on each product page, and custom sizes can often be quoted when the sta… Read answer What are 4OVER4's standard magazine sizes and specifications? Magazines are produced with flexible sizing and page counts rather than a single fixed format, so you can match an established layout or des… Read answer What should I do if text or design elements are missing from my printed product? If text or a design element is missing from your finished piece, contact customer support right away so it can be checked against your file … Read answer What should I do if I notice a product quality issue with previous orders? If a product you reorder regularly suddenly looks different, contact customer support with the details so the change can be investigated. Th… Read answer Can 4OVER4 print vibrant fluorescent or neon colors? True fluorescent and neon colors are not something standard printing can reproduce. Everyday full-color printing uses CMYK process inks, and… Read answer Does 4OVER4 offer embroidery digitizing services? Yes, embroidery digitizing is offered with a quick turnaround. Digitizing converts your logo or artwork into the stitch file an embroidery m… Read answer What is the Business Spotlight program? Business Spotlight is a program that promotes your business through a search-optimized page created and maintained for you. Approved busines… Read answer Can 4OVER4 add variable data and barcodes to my cards? Yes, variable data printing is supported on cards, including consecutive numbering and barcodes. That means one shared design can carry uniq… Read answer What is the process for scoring and folding, and can I do it myself? You can order pieces either scored and folded for you, or flat and unscored so you can fold them yourself. Scoring presses a crease into the… Read answer Can you customize print sizes outside standard options? Yes, custom and nonstandard sizes can often be accommodated beyond the standard options listed online. Because a custom size affects layout,… Read answer Can you print variable data like unique serial numbers on cards? Yes, variable data such as unique serial numbers can be printed on cards. The front can carry the same shared design across the whole run wh… Read answer Can 4OVER4 print neon or bright fluorescent colors? Printing here uses the standard CMYK process, and neon or fluorescent inks are not part of that. CMYK combines cyan, magenta, yellow, and bl… Read answer Can 4OVER4 create custom die-cut designs for specialty products? Yes, custom die-cutting is available for specialty projects, including unusual shapes beyond simple rectangles. For anything intricate, such… Read answer Does 4OVER4 offer custom printed products beyond standard items? Yes, custom projects beyond the standard catalog can be taken on. For a specialty item or a product that is not listed online, the sales tea… Read answer What materials does 4OVER4 offer for custom cardboard standees and large format prints? Custom large-format pieces such as standees can be printed on cardboard as well as sturdier alternatives, and custom sizes are accommodated.… Read answer Where can I find custom product options like die-cut shapes or dry-erase boards? Custom and specialty products live in the printing section of the site, alongside the standard catalog. Options like custom die-cut shapes, … Read answer Does 4OVER4 offer lenticular printing services? Lenticular printing creates motion and depth effects such as flip, animation, and 3D, and it is quoted per project because the result depend… Read answer Can 4OVER4 produce custom die-cut shapes or non-standard products? Custom die-cuts and nonstandard shapes are reviewed case by case. Many unusual outlines can be produced, but some may fall outside standard … Read answer Does 4OVER4 offer variable data printing services? Variable data printing lets each piece carry unique information, such as names, numbers, or codes, off a single shared layout. Whether it is… Read answer Can 4OVER4 custom-cut materials to specific dimensions if they're slightly different from standard sizes? Yes, custom dimensions can often be accommodated, even when they sit just outside the standard sizes. Material can be cut to a specific widt… Read answer Can I order trading cards with different designs for each card in the same order? Ordering trading cards where each card has its own design is supported, and it is the standard way sets get produced. To be sure your specif… Read answer Can 4OVER4 custom die-cut cards or provide die-cut services? Yes, custom die-cutting for cards is supported, including holes and special shapes. If you supply a complete die-cut template with exact hol… Read answer Can you print cards that are smaller than the standard sizes listed on your website? Cards smaller than the standard sizes listed online can often be produced. Standard dimensions are shown on each product page, but smaller o… Read answer How can I request samples of your products? Samples are available so you can judge stock, finish, and print quality before placing a full order. It is a simple request handled by the s… Read answer Can 4OVER4 print with perforations on multiple sides? Standard perforation runs in a single direction, straight across the sheet (for example horizontally across the 8.5 inch width). Adding perf… Read answer Does 4OVER4 offer lenticular card printing? Yes, 3D lenticular card printing is offered, and the lenticular cards are produced in house. Lenticular gives cards a depth or motion effect… Read answer Can 4OVER4 print edition numbers or sequential numbering on trading cards? Yes, edition numbers and sequential numbering can be printed on cards, which is how limited-edition sets are made. Each card in the set can … Read answer Does 4OVER4 offer collation services for trading card sets? Yes, collation is available for card sets, meaning the different designs are gathered and ordered into complete sets rather than shipped as … Read answer Can I provide my own hoodies for silk screen printing, or do I need to buy them from 4OVER4? Yes, hoodies you supply can be silk-screened. You are welcome to source your own blank hoodies and send them in for printing, and the cost i… Read answer Can you randomize card designs across printed sets? Randomizing designs across a print run is a specialized variable-layout request, so 4OVER4 handles it as a custom job rather than a standard… Read answer Does 4OVER4 offer custom printing services for items not listed on your website? Yes. Beyond the products listed in the online catalog, 4OVER4 accepts custom quote requests for projects that do not map to a standard item.… Read answer What customization options are available for sublimated jerseys? 4OVER4 sublimated jerseys are printed with full-color, high-definition dye sublimation, so the ink bonds into the fabric for edge-to-edge, w… Read answer Do you offer custom sizes for products like table runners or other items? Yes. Many 4OVER4 products can be produced at custom dimensions, including table runners and similar items that are not offered as fixed size… Read answer Can 4OVER4 accommodate custom sizes that aren't listed on the website? Yes. 4OVER4 can often accommodate custom sizes when the dimensions you need are not listed on the product page. A sales representative confi… Read answer Can you assemble custom die-cut pieces like spinners or discs with grommets? Yes. 4OVER4 offers assembly services for custom die-cut pieces, so parts can be delivered finished rather than as loose cutouts. Grommets an… Read answer What hole punch options are available for printed materials? 4OVER4 offers hole punching as a finishing option on many printed materials, most commonly the standard 3-hole binder configuration. The exa… Read answer Can 4OVER4 print scratch-off cards with variable data fields? Yes. 4OVER4 can produce scratch-off printing with multiple variable data fields, so each card can carry unique information both hidden and v… Read answer Can I print custom post-it note cubes and what are the specifications? Yes. 4OVER4 offers custom-printed sticky note cubes with full-color printing on the sheets. Available sizes, sheet counts, and turnaround ar… Read answer What custom patch options does 4OVER4 offer? 4OVER4 offers custom patches in a range of materials and construction styles. The right choice depends on the look, durability, and budget y… Read answer Can I specify custom ink colors on the edges of printed items? Yes. When a product supports edge painting, 4OVER4 can apply a custom color to the painted edges rather than a stock option only. Providing … Read answer Can I request physical samples of 4OVER4 products to show to my customers? Yes, you can request physical samples to show clients. What arrives depends on what is on hand at the time of your request. 4OVER4 may locat… Read answer Can edge painting be added to pre-cut cards I already have? Edge painting is an in-line finishing add-on, applied while your job is produced by 4OVER4. It cannot be added to cards you cut or printed e… Read answer What types of hotel key cards do you offer? 4OVER4 offers hotel key cards in both Hi-Co and Lo-Co magnetic stripe formats. The correct type depends on the coercivity your door encoders… Read answer What is the maximum size available for printing on 4OVER4's large press? Maximum print size depends on the specific press and the product, since sheet-fed and large-format equipment have different limits. For over… Read answer What is the 10 Seconds Pitch series? The 10 Seconds Pitch series features selected businesses in a short video pitch that 4OVER4 promotes across its social media channels for ad… Read answer What should I do if I have a custom printing project that isn't listed as a standard product? If your project is not listed as a standard product, you can submit a custom project inquiry through the 4OVER4 website and a specialist wil… Read answer Does 4OVER4 offer custom sizes for products? Custom sizes are available for some 4OVER4 products, but not every size is offered for every item. The product page is the quickest way to s… Read answer Do you offer bulk mail processing services? Yes. In addition to printing, 4OVER4 offers bulk mail processing so a single order can be printed and mailed together. Charges are itemized … Read answer Can 4OVER4 print custom or specialty products like scratch-off cards? Yes. 4OVER4 offers custom printing for specialty items, including products like scratch-off cards that are quoted per project. Contact custo… Read answer Can 4OVER4 add hole punches or drill holes to printed products? Yes. 4OVER4 can drill holes in printed products as a finishing step. The standard drill hole size is 3/16 inch, and you choose where it goes… Read answer Can I get samples of specific products like 3D Lenticular or Scratch Off cards? The free sample packet includes a sample of the 3D Lenticular product, so you can feel that finish before ordering. Other specialty items ar… Read answer Do you offer custom sticky notes, and can they be personalized with designs and messages? Yes. 4OVER4 offers custom sticky notes that can be personalized with your own designs and messages. Details like adhesive strength and layou… Read answer What is the maximum width you can print on your presses? Maximum print width depends on the specific press and product, so wide jobs are checked against the equipment before production. The team co… Read answer What hole sizes are available for punch or drill options on cards? 4OVER4 offers punch and drill hole options in several standard sizes you can select when ordering, which makes it easy to add features like … Read answer Can I do variable data printing where each piece has different text? Yes. 4OVER4 supports variable data printing, so each piece in your order can carry different text, names, or details while sharing the same … Read answer Can 4OVER4 handle die-cutting and scoring on custom projects? Yes. 4OVER4 can handle die-cutting and scoring on custom projects. What is possible depends on the complexity of the shape, the design detai… Read answer Does 4OVER4 offer lithograph printing? 4OVER4 does not offer traditional lithograph printing. For large prints and fine art, the work is produced with digital printing on large-fo… Read answer Is there a charge for a site inspection before wall graphic installation? 4OVER4 produces and ships wall graphics but does not send crews for on-site installation or pre-installation site inspections, so there is n… Read answer Where can I find options and pricing for trading cards? Options and pricing for trading cards live in the Trading Cards Printing section of the 4OVER4 website, where you can build and price your o… Read answer Can 4OVER4 drill holes in printed materials? Yes. 4OVER4 can drill holes in printed materials as a finishing step. You specify what you need, and the pieces ship with the holes already … Read answer What printing options are available (e.g., one-sided vs. two-sided)? 4OVER4 offers both one-sided and two-sided printing. Printing is described with color notation, where the two numbers show the ink on the fr… Read answer Does 4OVER4 offer cutting and folding services? Yes. Cutting and folding can be handled as part of your print order, or you can order flat prints and finish them yourself. Cutting: standar… Read answer What products does 4OVER4 not offer? 4OVER4 focuses on custom-printed products across paper, cards, signage, apparel, packaging, and large format. A few non-print hardware items… Read answer What is the minimum hole size you can die-cut? The smallest hole that can be reliably die-cut is 1/16 inch. Anything smaller risks tearing or inconsistent results. Minimum clean hole: 1/1… Read answer Does 4OVER4 offer glow-in-the-dark ink printing? Glow-in-the-dark and other specialty ink effects are handled as custom requests rather than a standard online option. Reviewed case by case:… Read answer Does 4OVER4 offer sample books for perfect bound printing? Yes. Perfect bound book printing is available, and you can review quality with a sample before committing to a full run. What perfect bindin… Read answer Does 4OVER4 offer UV printing services? UV and spot-UV finishing options are available. The right method depends on your product and design. Spot UV: a glossy, raised coating appli… Read answer Can 4OVER4 print sequential or numbered items like gift certificates? Yes, variable sequential numbering is supported, so each printed piece can carry a unique number. Common uses: gift certificates, raffle tic… Read answer What product should I use to make a dry erase checklist or SOP document? For reusable checklists, SOPs, and forms, a dry-erase product is the right pick because it wipes clean and can be written on again and again… Read answer Can 4OVER4 guarantee perfect borders or cuts on printed products? Perfectly even borders cannot be guaranteed on standard trimming because batch cutting shifts slightly. Cutting drift: guillotine cutting is… Read answer Does 4OVER4 produce lenticular cards? Yes, lenticular cards are produced, and previously submitted lenticular files are kept on record for reorders. The effect: lenticular cards … Read answer What lenticular effects can you produce? Several lenticular effects are possible, and each one creates a different kind of movement or transformation. Flip: two images switch back a… Read answer Do you offer character cut-outs, and what materials are they available in? Yes, character cut-outs (custom-shaped standees and display pieces) are produced on foam board, including double-thick foam board for extra … Read answer Can you print wine bottle tags without string or hanging hardware? Yes, wine bottle hang tags can be printed as the tag only, with no string or hardware attached. What you get: the printed, die-cut tag, with… Read answer Can I customize aprons with names, logos, and designs? Yes, custom aprons are fully customizable with names, logos, numbers, and original artwork. Full design access: every printable area is open… Read answer Can 4OVER4 custom-cut or trim my printed product to a specific size? Yes, custom sizes and trim requests are supported, and a free online proof can be posted so you approve the exact dimension before printing.… Read answer Does 4OVER4 print Pantone or PMS color matches? Printing is done in CMYK (four-color process), so Pantone and PMS spot-color matching is not a standard option. How CMYK builds color: from … Read answer What dry-erase products does 4OVER4 offer? The dry-erase collection covers several materials, so you can pick the right surface for walls, desks, or signage. Lightweight: dry-erase pr… Read answer Does 4OVER4 offer sample packages? Yes, sample packages can be mailed to you so you can evaluate stocks and finishes firsthand. How to request: contact customer support with y… Read answer What coil color options are available for custom notebooks? Custom notebooks can be finished with coil binding in a range of colors to match your cover or brand. Color choice: multiple coil colors are… Read answer Does 4OVER4 offer collating and banding services for card sets? Yes, collating and PVC banding are offered to group and bundle card sets during production. Collating: cards are gathered into ordered sets,… Read answer Can 4OVER4 print custom angles or brackets for flags? Flag orders include a 45-degree angle bracket. Other bracket angles are not stocked and would need to be sourced elsewhere. Included: a 45-d… Read answer Does 4OVER4 offer scratch-off printing? Yes, scratch-off printing is available, where a removable silver or colored layer hides text or a code underneath. Common uses: promo codes,… Read answer Does 4OVER4 offer double-sided teardrop flags? Teardrop flag printing is available. For double-sided construction and exact specs, check the product page or ask the team. Single vs double… Read answer Do you offer personalized event badges? Yes, personalized event badges are available, with a unique name or design on each badge. When ordering: choose the personalization option. … Read answer Can 4OVER4 create punch-out gift tags or other items that can be die-cut from a sheet? Yes, punch-out sheets and die-cut items can be produced so individual pieces detach cleanly from a single sheet. How it works: multiple tags… Read answer Can 4OVER4 produce RFID or Mifare key cards? RFID and Mifare smart key cards, which carry an embedded chip for electronic locks, are not currently produced. Not available: programmable … Read answer Does 4OVER4 offer fabric printing services? Yes, fabric printing is available, delivered as flat printed fabric without stands or structural hardware. Ships flat: frames, poles, and di… Read answer Does 4OVER4 offer screen printing services? Yes, screen printing is available, which pushes ink through a stencil for bold, durable results on apparel and other surfaces. Best for: sol… Read answer Does 4OVER4 charge setup fees for custom baseball jerseys? No, custom baseball jerseys include free setup, with no charge to prepare your design for print. Free setup: no fee to prep artwork for prod… Read answer Does 4OVER4 print with fluorescent colors? Fluorescent (neon) ink is handled as a specialty request rather than a standard online option, so it is best to confirm availability for you… Read answer Can I request custom add-ons or modifications to products like card sleeves for trading cards? Anything that falls outside the standard choices on a product page, such as an extra add-on or a tweak to how an item is finished, is handle… Read answer Can I print multiple different designs on one trading card order? Each trading card order runs as a single design, so one artwork file prints across the full quantity you buy. If you need several different … Read answer Can 4OVER4 add variable data or merge fields to printed items? Yes. 4OVER4 offers variable data printing, which lets each printed piece carry unique information pulled from a list, such as names, address… Read answer Does 4OVER4 offer giclee printing? 4OVER4 prints using a CMYK four-color process rather than a dedicated giclee workflow. That does not mean lower quality. With a properly pre… Read answer Do custom sublimated aprons have any setup fees? No, there are no setup fees on custom sublimated aprons. 4OVER4 includes free design setup on every custom apron order, and the art team off… Read answer Can I print different images on front and back? Yes, two-sided printing supports completely different artwork on the front and back, so the two sides do not have to match. When you set up … Read answer Can I purchase just a replacement frame or hardware for a product I already bought? Yes, you can order replacement hardware or a frame on its own without repurchasing the whole product. Because these parts are handled case b… Read answer Do you offer custom die-cuts? Yes, custom die-cutting is available, which lets your printed piece be cut to a specific shape instead of a standard rectangle. Options, pri… Read answer Do you sell pole flags, and do you supply the poles? Yes, pole flags are part of the lineup. Because hardware can vary by configuration, the product page is the place to confirm the available s… Read answer Can 4OVER4 print with flash-activated or water-activated inks? 4OVER4 is not able to produce items using flash-activated or water-activated inks, so those specialty ink effects are outside what the press… Read answer What's the maximum print length 4OVER4 can handle? The presses top out at 60 inches in length, so any single piece longer than that cannot be produced. Most large-format work fits comfortably… Read answer Can you print different images on the back of each card in a set? Within a single order, the back design is shared, so every card prints with the same back image. Different backs are not something that can … Read answer Does 4OVER4 offer card holders? Yes, card holders are available, including holders made for gift cards. The full range of styles and options is on the website so you can ma… Read answer Can 4OVER4 do die-cut printing? Yes, die-cut printing is available, giving your piece a custom cut shape rather than a straight rectangular edge. Each distinct size or shap… Read answer Do you offer scoring on die-cut products? Yes, scoring can be added to die-cut products. A score creates a clean crease line so the piece folds neatly without cracking the stock, whi… Read answer Does 4OVER4 offer perforation services for tear-away strips? Yes, perforation is offered, and tear-away strips fall under that same service. A perforation is a line of tiny cuts that lets part of a pri… Read answer Are there any minimums required for custom apron orders? No, there is no minimum on custom apron orders. You can order a single apron or a large batch, which makes it workable for both one-off gift… Read answer Does 4OVER4 offer material samples? Yes, material samples are available so you can judge the actual stock before ordering. A sample package is arranged through the support team… Read answer Do you offer card sleeves for trading cards? Yes, card sleeves for trading cards are available. Plastic sleeves add a protective outer layer that keeps cards clean and sharp-cornered, a… Read answer Does 4OVER4 accept customer-supplied materials for printing? No, printing on customer-supplied materials is not accepted. Every item is produced on stock ordered and sourced through 4OVER4, which keeps… Read answer What colors are available for scratch off material? Scratch-off material comes in two colors, Silver and Gold. These are the standard options for the scratch-off layer, and a pink scratch-off … Read answer Do you offer thermographic or raised printing? No, thermographic or raised printing is not offered. That is the finish that leaves ink slightly raised to the touch, and it falls outside t… Read answer Do I need to submit a PS Form 3623 to use 4OVER4's non-profit postage indicia? Yes. To use the non-profit postage indicia, you must complete and submit PS Form 3623. This form is what authorizes the non-profit mailing r… Read answer Can you print on glass items like shot glasses? No, printing on glass is not available, so items like shot glasses cannot be produced. Glassware falls outside what the presses and finishin… Read answer Does 4OVER4 offer thermography printing? No, thermography printing is not offered. The focus is CMYK printing, which produces full-color work but does not include the raised, glossy… Read answer Does 4OVER4 print continuous forms? No, continuous forms are not printed. Production is built around sheet-fed products, which are printed on individual sheets rather than the … Read answer Where are 4OVER4 products printed? All products are printed in-house at 4OVER4's own facilities in the USA. Keeping production under one roof means the same team oversees prin… Read answer What color printing processes do you use? Full-color jobs are printed using the CMYK four-color process. It layers cyan, magenta, yellow, and black to reproduce a wide range of color… Read answer Can 4OVER4 print with thermography? No, thermography printing is not offered. That raised-ink finish is outside the available services, though full-color CMYK printing and many… Read answer What printing method does 4OVER4 use for products? Products are printed using offset printing. Offset presses transfer ink through a series of rollers onto the stock, which delivers clean, co… Read answer What is the maximum size I can print on rigid PVC signs? Larger rigid PVC signs can be produced on 1/8 inch stock up to 46 by 94 inches. If a size is too large to move through a standard shipping c… Read answer Can 4OVER4 create custom products like table signs with easels? Yes, custom products like table signs with easels can be produced. Because they combine a printed sign with a display component, they are ha… Read answer Does 4OVER4 offer channel lettering or custom signage? Yes, 4OVER4 produces custom channel lettering and storefront signage built to your brand and location. Because these are made to order, the … Read answer Can 4OVER4 print double-sided foam board signs with different designs on each side? Yes, foam board signs can print on both sides, and the two faces do not have to match. You can run the same artwork front and back or set up… Read answer Does 4OVER4 manufacture diamond grade reflective signs? 4OVER4 does not carry Diamond Grade reflective signs, which is the high-intensity sheeting used mainly for regulated traffic and safety sign… Read answer Does 4OVER4 offer custom size booklets with perfect binding? 4OVER4 prints booklets with more than one binding method, but not every binding is available at every custom size. If your chosen size only … Read answer What booklet printing services does 4OVER4 provide? 4OVER4 offers full-color booklet printing at competitive prices, built for pieces that need to carry more detail than a flyer can hold. Book… Read answer Can I request custom booklet printing at 4OVER4? Yes, 4OVER4 takes on custom booklet projects that go beyond the standard presets. You supply the artwork and specifications, and the team sc… Read answer Do you still print booklets? Yes, 4OVER4 still prints booklets. You can configure your options and upload files on the booklets product page, and you do not need to be a… Read answer Does 4OVER4 offer booklet printing services? Yes, 4OVER4 offers booklet printing across a range of sizes, page counts, and binding styles. For anything beyond the standard presets, the … Read answer Does 4OVER4 offer mailing list services or can you mail items on my behalf? 4OVER4 can help you reach recipients two ways, depending on whether you already have a mailing list. If you do not, Every Door Direct Mail (… Read answer Does 4OVER4 offer mailing services for printed products? Yes, 4OVER4 can mail your printed products directly to recipients instead of shipping everything back to you first. This turns printing and … Read answer What is the minimum quantity for scratch-off lottery tickets? The minimum order quantity for scratch-off tickets is not a single fixed number. It depends on the size and style you choose, so the exact m… Read answer Can 4OVER4 print scratch-off lottery tickets? 4OVER4 does print scratch-off tickets, but whether a specific lottery-style job is feasible depends on your timeline and exact specification… Read answer Can you print scratch-off tickets with custom percentages for different prize amounts? Yes, 4OVER4 can print scratch-off tickets with custom odds, so different prize amounts appear at the percentages you set. You define the bre… Read answer Can I customize scratch-off tickets with different prize percentages and values? Yes, scratch-off tickets can be customized with different prize percentages and values, supporting up to 10 unique prize variations in a sin… Read answer Can 4OVER4 print custom-size plastic cards? Plastic card printing has set size and thickness ranges, so not every custom dimension can be produced. Standard credit-card-style cards are… Read answer Where can I find information about plastic gift cards? 4OVER4 carries plastic gift cards, and the full product details live in the printing section of the site under plastic gift cards. That page… Read answer Does 4OVER4 offer plastic gift card printing? Yes, 4OVER4 prints plastic gift cards on durable PVC in the standard credit-card size, so they fit wallets, racks, and card readers just lik… Read answer Can 4OVER4 print variable-data ID cards with barcodes? Yes, 4OVER4 can print PVC ID cards with variable data, meaning each card shares one design but carries its own unique details. This is how b… Read answer Can 4OVER4 print custom PVC plaques or awards? 4OVER4 prints on rigid PVC and offers custom die-cutting, so rigid PVC signage and similar flat pieces are available. A plaque or award spec… Read answer Can I order custom-size tri-fold menus, or are sizes fixed? Menus come in several standard sizes, and a tri-fold is typically set up on the larger sheet sizes so there is room for three panels. Sizes … Read answer What are the standard coaster sizes available? The standard coaster offered on the product page is a 4-inch circle, which is the common size for bar and restaurant use. Other sizes can be… Read answer What is the maximum width for foam board printing, and what are my options for larger sizes? Foam board (foam core) prints in standard sizes up to 40 by 60 inches, and an Any Size option covers custom dimensions within the material's… Read answer What file formats does 4OVER4 accept for embroidery digitizing? 4OVER4 is a custom print company, so its standard file acceptance is built around print artwork rather than embroidery machine files. Embroi… Read answer Can I reupload a corrected file to an existing job? Yes, if you catch a mistake before your job goes to production, you can upload a corrected file and a fresh proof is generated for your appr… Read answer What happens if my uploaded files don't match the product specifications? If your uploaded file does not match the product specifications, the team flags it before printing rather than running a file that will not … Read answer Are Canva files compatible with 4OVER4? Canva files work with 4OVER4 as long as you export them in a supported format, since the design tool matters less than the file you upload. … Read answer What should I do if my uploaded file is rejected or has technical issues? If a file is rejected or has technical issues that stop a proof from generating, you can fix it directly from your order page without starti… Read answer What should I do if I have difficulty uploading files? Most upload trouble comes down to file resolution or size, and 4OVER4 checks every file before it goes to press so nothing prints blurry. De… Read answer What file formats should I provide for my custom printing project? For the cleanest results, 4OVER4 recommends a print-ready PDF, but several standard design formats are accepted too. The goal is a high-reso… Read answer What file formats are accepted for printing? 4OVER4 accepts press-ready files in a range of formats, but a properly built PDF gives you the most reliable result. Whatever format you sen… Read answer How does 4OVER4 handle file reviews and quality checks? Before anything prints, 4OVER4 generates an online proof so you can see exactly how the order will look with the trim and bleed applied. Thi… Read answer My uploaded files are a different size than what I ordered. What should I do? If your uploaded artwork does not match the size you ordered, you do not need to place a new order. You can replace the file directly from y… Read answer What happens if my file size doesn't match the intended print dimensions? 4OVER4 cannot enlarge a file beyond its native resolution without softening the image, so a size mismatch usually means adjusting the artwor… Read answer What are the file requirements for sequential numbering on printed products? Sequential numbering works best from a clean vector file with the numbering spelled out precisely, so the press knows exactly what to print … Read answer My files don't match the dimensions I ordered. What should I do? A dimension mismatch puts the order on hold, but the fix is quick and handled entirely from your account. Replace the file with a correctly … Read answer What file formats and submission methods does 4OVER4 accept? Most orders go through the standard online file upload on the 4OVER4 website, which is the fastest path to review. For unusual situations, t… Read answer What file size and format do you accept for personalized/variable data printing? Variable data printing personalizes each piece from a data list, so alongside your design you provide a spreadsheet with the fields that cha… Read answer How can I check if my uploaded files are acceptable for printing? You can upload your files to 4OVER4 and review them in the system before you place the order, which is the easiest way to confirm they look … Read answer What happens if I need to resubmit or revise my files? If proofs were rejected and you need to revise or resubmit, the support team helps you pick up from the right point in the process. Reach ou… Read answer What happens if 4OVER4 needs to make adjustments to my file? Sometimes the production team needs to tweak a file so it prints cleanly. When that happens, 4OVER4 does not change anything silently. You s… Read answer What file specifications do I need for 3D lenticular badges? 3D lenticular products have more specialized file needs than standard flat printing, so the requirements are tailored to your exact job. For… Read answer What file formats should I use when submitting files for printing? Print files should come from a design program built for production, not a presentation tool. A print-ready PDF is the reliable choice, while… Read answer What file formats and specifications do you accept for custom products? For custom products, 4OVER4 accepts standard print-ready formats, and the system validates your upload so problems surface before proofing. … Read answer What file format does 4OVER4 require for custom printing projects? 4OVER4 prefers print-ready PDF files for custom projects, but you are not locked into one format. Several image and native design files are … Read answer Are there any restrictions on file names when uploading to 4OVER4? File names matter more than you would expect during upload. Special characters and accents can corrupt a file in transit, so keeping names s… Read answer What happens if my uploaded file has issues? If something is wrong with an uploaded file, 4OVER4 lets you know rather than printing it with a problem. You get a chance to correct and re… Read answer What happens if my file is the wrong size for printing? When a file does not match the required dimensions, 4OVER4 gives you the call on how to handle it rather than deciding for you. There are tw… Read answer How do I submit large or complex files to 4OVER4? Some files are simply too big to email or upload the usual way, and some jobs involve several files at once. For those, a large-file transfe… Read answer Can 4OVER4 recreate or adjust vector mask files for specialty printing? For specialty printing, 4OVER4 can sometimes recreate or adjust a vector mask file based on your description, though it depends on the order… Read answer What should I do if I'm having trouble uploading my file to the website? If a file will not upload on the website, the fix is often as simple as switching browsers. When that does not work, support can upload the … Read answer How long does it take for uploaded files to be reviewed? Once you submit files, the 4OVER4 team reviews them and posts your proofs. The exact timing depends on how busy the queue is, but you are no… Read answer Can I email my files to 4OVER4 instead of uploading them online? Yes. If the website upload will not cooperate, you can send your artwork to our team by email and we will attach it to your order for you. T… Read answer What file sizes and dimensions are available for custom printing? Most products offer a set of standard sizes on the product page, and many also support custom dimensions if you need something outside the d… Read answer How do I submit large PDF files to 4OVER4 if they're too big to email? When a PDF is too large for email, a file transfer service is the easiest way to get it to us without losing quality by compressing it. Use … Read answer What file formats does 4OVER4 accept for event badges? Event badges accept several file types, so you can work in the software you are comfortable with. Print-ready PDF is the format we recommend… Read answer What file formats does 4OVER4 accept for die-cut jobs? For die-cut jobs, a PNG file works well because it keeps a clean transparent background around your custom shape. Submit your artwork as a P… Read answer What file size limit do you have for uploads? There is a size cap on direct website uploads, so very large files may need a different route rather than the standard upload box. If your f… Read answer How do I update my file if I made a mistake? If you spot a mistake after uploading, the fix is quick as long as you catch it before the job goes to production. Contact support right awa… Read answer What file formats are supported for uploading to 4OVER4? 4OVER4 supports the standard print file formats. If you hit a "File Not Supported" message, it usually just means the file needs to be expor… Read answer What should I do if there's an error with my file? If you get a notice that something is wrong with your file, our team can tell you exactly what needs fixing so you are not guessing. Contact… Read answer How do I make sure 4OVER4 received my correct file before printing? If you want to be certain the right version is queued before it prints, our team can verify it against what is on file. Contact support and … Read answer Which file will 4OVER4 print if I've uploaded multiple versions? When several files land on one order, there is a simple rule for which one prints, so you always know what to expect. The most recent upload… Read answer Will I receive a confirmation email after uploading my files? Yes. After your files are uploaded and received, you should get a confirmation so you know the artwork made it onto your order. Watch for a … Read answer What file format should I submit for printing-can I use a scan? A scan will not hold up to professional printing, so it is not a format we can print from. Scanned images lack the resolution, color setup, … Read answer Can I email my files directly to 4OVER4 if I'm having trouble uploading them to the website? Yes. When the website upload gives you trouble, you can hand your files to our team directly and we will take it from there. Contact custome… Read answer What should I do if my file has an error after uploading? If you catch an error in a file you already uploaded, you can swap in a corrected version before it prints. Contact support with your order … Read answer What file formats and specifications do you accept for custom die-cut projects? Custom die-cut projects are a little different from standard prints because the artwork and the cut line both matter. Before ordering, it he… Read answer What's the file size limit for uploading to 4OVER4? The maximum size for a direct upload is 150 MB . If your file lands under that, it should upload normally on your order. If your file is lar… Read answer What file types are accepted for printing orders? 4OVER4 accepts the standard design file formats used for printing, with print-ready PDF preferred for reliability. Common accepted types inc… Read answer How should I format barcode numbers when submitting them for Code 39 barcodes? For Code 39 barcodes, the formatting rule is simple and easy to miss, so it is worth checking before you submit. Do not include the asterisk… Read answer Can you set up my print file for me? Yes, 4OVER4 can help with print file setup if your artwork is not quite production ready. To get started, reach out to support with: Your ar… Read answer What file format do you need for reordering products? Reorders run on PDF files, just like a first-time order, so the reprint matches your original. 4OVER4 works from PDF files for production. R… Read answer What file dimensions can 4OVER4 print? 4OVER4 prints to specific size ranges per product, and some non-standard dimensions may fall outside what a given product supports. Standard… Read answer What file format do I need for mailing list uploads? Mailing lists are handled separately from your artwork. For the address data, 4OVER4 accepts Excel spreadsheets so your recipient records im… Read answer How do I submit video or multimedia files for printing? Video and other multimedia files do not go through the standard artwork uploader, which is built for print files. To make sure these files r… Read answer How can I send a file to 4OVER4 if it's larger than 150MB? The standard uploader has a size ceiling, so for files over 150MB you have two easy alternatives that still get your artwork to the right pl… Read answer What happens after I submit my file to 4OVER4? After you upload your artwork, 4OVER4 posts a free online proof to your account so you can confirm everything is correct before production s… Read answer Why does my proof look different from my original design, especially with borders or spacing? Proofs are generated automatically from your uploaded file using 4OVER4 production specifications, so what you see reflects how the file wil… Read answer What proofing options are available for large offset press jobs? For a large offset run, 4OVER4 gives you more than one way to check the job before it prints, so you can match the level of assurance to the… Read answer How do I review my design proofs before authorizing an order? You can add free online proofs during checkout, which puts a review step between placing your order and sending it to press. A file represen… Read answer How do I review and approve my proofs after they're ready? Once your proofs are ready, 4OVER4 notifies you by email so you can review and act on them in your account. Approving sends the job to produ… Read answer Does 4OVER4 review files even before proofs are approved? Yes. 4OVER4's prepress team inspects submitted files for common print problems before a job runs, so issues are caught early rather than aft… Read answer Can I download a proof after designing in the online design tool? The online design tool does not produce a downloadable proof of your layout, but your work is not lost, and a proof still comes later in the… Read answer Can I request a proof mockup showing my design on the actual product? Yes. 4OVER4 generates automated proofs that show how your design will look on the product, so you can see placement before committing to pri… Read answer What should I do if I'm not happy with my online proofs? If a proof is not right, you do not have to accept it. Reject it with clear feedback and 4OVER4 will regenerate a corrected proof for you. C… Read answer How do I review and approve my proofs? Once your files pass 4OVER4's review, you get a notification with a link to your proofs, and approving them is what releases the job to prod… Read answer Why do my proofs look pixelated when my original file is crisp? If your source file is crisp but the proof looks pixelated, the softness usually comes from compression or a resolution issue somewhere betw… Read answer How do digital proofs work for personalized orders? Personalized orders go through an extra layer of checking, because getting names, numbering, or variable details right matters as much as th… Read answer What happens if I need to make changes to my design after I've already approved the proof? If you need changes after approving the proof, contact 4OVER4 right away, because what is possible and what it costs depends on how far the … Read answer Can 4OVER4 help adjust my proofs before printing? Yes. If your proof needs tweaks before it prints, 4OVER4 can make adjustments for you or work from an updated file you provide. Contact supp… Read answer What should I do if the notes field isn't working when I try to reject proofs? If the notes field will not accept your feedback while rejecting a proof, do not let the technical glitch stall your order. Send your change… Read answer What are online proofs and how accurate are they? Free online proofs are a layout check, not a color-accurate final. They are provided at low resolution to help you confirm your artwork is o… Read answer How do I view and respond to my digital proofs? When you request digital proofs, 4OVER4 prepares them and sends you an alert so you can review and respond directly in your account. Open th… Read answer Can I request changes to my design or proof after placing an order? Yes, design revisions are possible after you place an order. Reach out to customer support with the specifics and the team will build a new … Read answer Can I download my proofs to share with my team? Yes. 4OVER4 posts a free online proof you can review before production, and you can save or capture it to circulate to your team for sign-of… Read answer How do I request design changes or corrections to my proof? Review your proof carefully first, then send specific correction requests so the team can update it accurately the first time. Contact your … Read answer How do I get an online proof of my design before printing? Getting a free online proof is simple: choose it during checkout so you can review your design before production starts. Place your order th… Read answer What is the process for file submission and proofing? File submission and proofing at 4OVER4 follow a straightforward path designed to catch errors before anything prints. Submit: upload your pr… Read answer How can I get a hard copy proof of my design before placing a full order? A hard copy proof is a physical printed sample of your exact order, produced so you can hold the finished piece and confirm color, sharpness… Read answer How do online proofs work at 4OVER4? 4OVER4 posts a free online proof for you to review before anything is printed. Once your files are processed, the proof appears in your acco… Read answer Can I upload a replacement design before I approve the proof? Yes. As long as you have not approved the proof, you can swap in a replacement design. Upload the new file to your order and it takes the pl… Read answer What should I do if I reject a proof but don't see an option to resubmit the design? If you rejected a proof and do not see a clear way to resubmit, the fix is to update the design in your account first, then reject again wit… Read answer I uploaded a new design file-when will I see an updated proof? Once you upload a new design file, 4OVER4 receives it and the file team generates an updated proof shortly after. You do not need to place a… Read answer What happens if I reject proofs and upload new design files? If you reject a proof and upload revised design files to the order, 4OVER4 reviews the updated files and posts a fresh free online proof for… Read answer Can I get a hard copy proof to verify how my design will look when printed? Yes, and ordering a hard copy proof is a smart step when color accuracy or print quality is critical. It lets you see and handle the actual … Read answer Can I send a signed proof as a photo instead of mailing the physical copy back? It depends on the order type. For some jobs a clear photo of your signed proof is enough, while others need the physical hard copy mailed ba… Read answer How do I fix a proof if the design doesn't fit properly or has spacing issues? If your proof shows spacing problems or the design does not fit the layout correctly, you have two ways to fix it before approving. Upload a… Read answer How do I view my proofs after uploading files? After 4OVER4 reviews your uploaded files, a proof is prepared and made available online. You access it directly through your account. Where:… Read answer Can you provide design proofs with personalized names or variable data before sending a hard copy proof? Yes. 4OVER4 can provide a digital proof that shows personalized names and variable data before you request a hard copy proof, so you can con… Read answer How do I approve my digital proofs? You review and approve your digital proofs directly in your 4OVER4 account. Once a proof is ready, it is available online for you to open an… Read answer Can I update my design file after I've already received a proof? Yes. Even after you receive a proof, you can upload a new or updated design file, and 4OVER4 posts a fresh free online proof for the revised… Read answer Do you require a signed hard copy proof before printing? For jobs that call for a signed hard copy proof, the physical signed proof must be returned and received before printing begins. Email appro… Read answer Can I reject proofs and upload a new design file to the same order? Yes. You can reject a proof and upload a corrected design file to the same order without starting over. Reject first: decline the proof so t… Read answer Can 4OVER4 design artwork and provide proofs for approval? Yes. 4OVER4 can produce artwork and provide proofs for your approval before printing. Share your specifications and design requirements with… Read answer Can I request a new proof if I make changes to my design? Yes. If you resubmit a corrected file with updated images or design changes, you can request another online proof to review before approving… Read answer Do you offer proofs for custom orders? Yes. 4OVER4 provides proofs for custom orders so you can review your design before production begins. Custom work included: proofs are avail… Read answer Can I order custom items with different designs on each piece? Yes. 4OVER4 supports variable data printing, which lets you print different text, names, numbers, or images on each piece within the same ru… Read answer What should I do if fonts in my PDF don't appear correctly when printed? When PDFs are processed for printing, custom fonts can default to generic substitutes if they are not properly embedded in the file. Embeddi… Read answer Does 4OVER4 support variable information printing for serialized designs? Yes. 4OVER4 offers variable data printing, which lets each piece carry unique information such as serialized numbers, names, addresses, or c… Read answer Can you design my print product for me if I provide artwork and specifications? Yes. 4OVER4 offers design help along with free online design tools, free templates, and a free online designer to help you build a print-rea… Read answer Can 4OVER4 provide design files from a previous order? Yes. 4OVER4 can provide the design file from a previous order. This is handy when you need to update text or make changes and no longer have… Read answer What should I know about lenticular printing design requirements? Lenticular printing has a few design rules that keep the 3D or motion effect crisp. Getting the ink coverage and dimensions right before you… Read answer Can 4OVER4 edit my design files if I don't have the original artwork? Yes. 4OVER4 can help edit your designs even when you no longer have the original art files. If you want to reorder the same product with upd… Read answer Can I update my artwork after submitting it? Yes. You can send updated artwork any time before your order moves into production. Because files are only swapped during that pre-productio… Read answer Can I change my design or file after I've submitted an order? Yes, in most cases you can request a change to your design or file as long as production has not begun. Reach out as early as possible so th… Read answer How do I preview my design before placing an order? You preview your work using the free online design tool, which lets you build, save, and revisit a design before you commit to an order. The… Read answer Can you make my previous design editable so I can order it again with updated information? Yes. The design team can turn a previous design into an editable online template so you can reorder it later without rebuilding it from scra… Read answer How do I make design changes or corrections to an order that's in production? If you spot an issue after ordering, act immediately, because corrections are only possible before production starts. The faster you flag it… Read answer Can I make changes to my file or design after placing an order? Yes, you can request changes to your design or files before printing begins. Reaching out early gives the team the best chance to update the… Read answer What file formats should I use when submitting designs or updates to 4OVER4? A print-ready PDF is strongly preferred because it keeps your layout, fonts, and color intact. Several other formats are accepted, but expor… Read answer Can I design my PDF files with 4OVER4? Yes, you can design your PDFs in popular programs like Adobe Illustrator or InDesign, then export with the right settings so the file prints… Read answer What file size and dimensions should my artwork be? Your artwork must be built to the exact dimensions of the product you ordered. If the file size does not match the order, you will get a not… Read answer Can I design my print project in Photoshop and submit it to 4OVER4? Yes. You can design in Photoshop and save your work as a PDF to upload for print. Ordering a free online proof adds a safety check before an… Read answer Do I need to create the design separately for double-sided products? Yes. Double-sided products need separate artwork for each side, so prepare one file for the front and one for the back. Each side follows th… Read answer How do I request changes to a design after I've already placed an order? To reuse a previous design with edits for a new order, place a new order and give clear instructions describing exactly what should change f… Read answer Can 4OVER4 make small design changes to my file, or do I need to upload a new file? It depends on how big the change is. Minor text edits can sometimes be handled by support, while larger revisions usually mean uploading a n… Read answer How do I request changes to my design before placing a new order? Yes. When placing a new order from an existing design, use the cart comment section to spell out the changes you need, then request proofs s… Read answer What is 4OVER4's design approval process? Before printing, you review and approve the final design. This is your chance to confirm every specification is correct, because approval se… Read answer Can I make design changes to a file I've already submitted to 4OVER4? What is possible depends on how the file was created. Designs made in the online design tool allow small edits, while larger changes call fo… Read answer Can 4OVER4 store my logos and previous designs for reordering? Yes. Artwork, logos, and design files from your previous orders are kept on file, so you can reorder or update a past design without startin… Read answer Can I upload a custom design file with gradients for my print order? Yes. Custom design files, including those with gradients, are accepted. Upload your file when creating the order and follow the standard pre… Read answer How do I upload designs for both front and back of cards? For cards with both a front and back, upload a correctly formatted file for each side and follow the product template so both panels line up… Read answer Does 4OVER4 offer design editing services like removing backgrounds from images? The core service is printing the files you provide, so image editing like background removal is best handled before you upload. Support can … Read answer How do I use a design I created with the 4OVER4 design tool for a free product order? To use a saved design for a free product order, generate the order from the Loyalty Marketing section, then attach your saved file to it. Fi… Read answer Can I upload multiple unique designs within a single order? Yes. A single order can hold many unique designs, which is perfect for products where each piece should be different. Trading cards are a co… Read answer How should I name my design files to ensure correct production? Clear, descriptive file names prevent production mistakes like incorrect folding or a flipped panel. Name each file so it is obvious which p… Read answer What should I do if my design requires precise alignment that the design tool doesn't support? If the online design tool cannot hold the precise alignment or centering you need, flag it before production so your file is handled with ca… Read answer Can stencils be printed with designs that have isolated interior elements? Stencils cannot include isolated interior elements. Any floating piece, like the closed center of certain letters, has nothing to hold it in… Read answer Can 4OVER4 update an existing design with new text and contact information? Yes. An existing design can be updated with new text and contact details while keeping the rest of the layout intact. Reach out to get the c… Read answer What is the 4OVER4 Design Tool and what can I do with it? The design tool is an easy-to-use platform for building professional, high-quality designs in minutes, with a big library of templates and i… Read answer Do you offer design or consultation services for custom projects? Yes. Meetings or calls can be arranged to talk through custom projects, complex orders, or large-volume jobs, which is especially useful for… Read answer Can I request a specific font for my printed materials? Yes, you can request a specific font, including styling like italics. Just be precise about the font name and any formatting so it is applie… Read answer What design and file services does 4OVER4 offer? Design and file preparation services are available to get your artwork production-ready, from cleaning up rough files to converting them int… Read answer What file format and specifications do I need for belly band designs? To set up a belly band file correctly, provide the flat dimensions and account for bleed and any glue overlap. A custom template can be crea… Read answer Can you make small changes to my artwork for a reprint, or do I need to provide new artwork? For a reprint, 4OVER4 can usually handle small tweaks to your existing artwork, so you often do not have to rebuild the file from scratch. R… Read answer Can 4OVER4 help me design a custom product or project? Yes. If you have an idea but are not sure a certain effect or finish is achievable, 4OVER4 can talk it through with you before you commit to… Read answer I can't upload my design file-what should I do? Trouble uploading is usually a browser or file-type hiccup and easy to get around. Try the quick fixes first, then let support step in if it… Read answer Can 4OVER4 help design my files if I don't have design software? You do not need professional design software to end up with a solid print file. If you are new to this, contact 4OVER4 support and they will… Read answer What should I do if my design has white edges or gaps that I want removed? White edges or thin slivers along the trim almost always mean the artwork does not reach into the bleed. You can flag it on your proof and s… Read answer Can I upload design files directly in an email if the website upload isn't working? Yes. If the website upload is not cooperating, you can email your design files straight to 4OVER4 support and the team will attach them to y… Read answer What is the maximum file size or format requirement for uploading designs? 4OVER4 accepts design files through the upload on the website. If you get a blank screen after uploading, that is usually a browser hiccup r… Read answer Does 4OVER4 provide design services for custom print projects? 4OVER4 does not build designs from scratch, but that does not leave you stuck. There are a few reliable routes to a print-ready file for a c… Read answer Can I request a design mockup before placing an order? You have two ways to see a mockup before production. Build one yourself from a template, or have 4OVER4 create one for a small fee. Do it yo… Read answer What file format should I use for printing my designs on 4OVER4 products? For the sharpest results on 4OVER4 products, submit a print-quality PDF built to spec. Setting the file up correctly up front avoids color s… Read answer I need to resize my artwork for a different product size. What should I do? When you move a design to a different product size, you will need to rebuild the file at the new dimensions. 4OVER4 does not automatically s… Read answer What design changes and edits are available, and do they cost extra? 4OVER4 can make edits to your print file, and whether there is a fee depends on how involved the change is. Simple swaps are often quick, wh… Read answer Can 4OVER4 assist with design services or file corrections? Yes. 4OVER4 has a design team that can step in on certain file issues, especially technical problems that would otherwise cause trouble on p… Read answer Can I provide a large PDF with multiple designs and have 4OVER4 split and set it up for me? You are responsible for supplying files that match each product's specs, so a single large PDF holding several designs should be split befor… Read answer How do I upload multiple files for a large order (like trading cards with multiple designs)? For an order with several designs, like a trading card series, the 4OVER4 team can walk you through getting every file onto the right item s… Read answer Can I upload a corrected file to replace my original design file? Yes. As long as the job has not gone to press, you can send a corrected file to replace the original. Two ways to do it: Upload the revised … Read answer Can I submit InDesign files directly to 4OVER4 for printing? Yes, InDesign files are accepted, but they need to travel with everything they depend on so nothing shifts or drops out on press. Package th… Read answer How do I get feedback on my design files before placing an order? To get your files reviewed before production, start an order and choose the Free Online Proof option when you calculate your print price. Th… Read answer Can 4OVER4 resize or modify my design file? 4OVER4 does not resize or reshape your artwork for you, so the file needs to arrive at the correct size and orientation. Scaling a file afte… Read answer Can I submit my design file via WeTransfer or another file transfer service? Yes. WeTransfer and similar transfer services are accepted, which is handy when a file is too large to email as an attachment. To send a fil… Read answer What file formats and specifications do I need for submitting artwork? If you are unsure how to prep your artwork, 4OVER4 support can review your files and tell you exactly what to adjust for the best print qual… Read answer How do I submit design files to 4OVER4 for an order? You can get files to 4OVER4 a few ways, whichever suits your file size best. Whatever route you pick, aim for a print-ready file so it moves… Read answer Can I update the design on a previous order or do I have to create a new one? To change the design from an earlier order, such as dropping in a new logo, you will create a fresh file on your end. 4OVER4 does not edit t… Read answer Can I use PNG files that were designed outside the US? Yes, PNG files created overseas print fine at 4OVER4. Where the file was made does not matter, only that it is set up for print. The key ste… Read answer Can I change my design files after I've placed an order? Yes, up to a point. If you reject the proof, you can upload new artwork for a fresh review, so a change of heart after ordering is not a dea… Read answer Can I design my product using 4OVER4's online design tools? Yes. 4OVER4's free online design tools let you build a design right in the browser, so you do not need separate software to get started. If … Read answer Does 4OVER4 provide design services? 4OVER4 does not design files from scratch, but the free online tool in the design-templates area gives you a running start toward print-read… Read answer Do you offer design services if I don't have print-ready artwork? Yes. If you can give the design team direction or a design guide, they can help turn it into print-ready artwork. Contact support to talk th… Read answer Where do I send design files for printing? You can email your design files to 4OVER4, and the team will check them over before anything prints. It is also fine to upload directly to y… Read answer What happens if I need to update my design files after ordering? Yes. If you need to change artwork after ordering, reject the proof and upload the corrected files for another review, so a late fix is stil… Read answer Do you offer design services for custom printing projects? Design help can be arranged as an optional add-on for custom work, but the exact scope, availability, and pricing depend on the project. The… Read answer Can I get design feedback before ordering lenticular products? Yes. The team can review your files before you order to confirm they are set up correctly for lenticular printing and flag anything that wou… Read answer Can I upload a revised file after submitting my original design? Yes, you can replace your artwork with a corrected version after your first submission. Uploading a new file simply restarts the proofing st… Read answer Is there a charge to make design edits to a previous order? When the team makes design edits to a previous order on your behalf, a setup fee applies. The charge covers the hands-on work to open, adjus… Read answer Can 4OVER4 design or edit my files for me? Agents cannot create, edit, or modify designs directly, but there is still a path if you need changes made to a file. Email the file rep dep… Read answer How can I get design help for my project? Design help is available through more than one channel, so you can pick whatever is easiest. Live chat on the website for quick questions Em… Read answer How can I submit artwork files if I'm having trouble uploading them? If the website upload will not go through, you do not have to fight with it. There are simple alternatives to get your artwork in. Email you… Read answer Can 4OVER4 make edits to my design files? Yes, some edits can be handled on the vendor's side, depending on how your file is built. Contact support with the file and a clear list of … Read answer Can 4OVER4 help with design optimization for new lenticular designs? For new lenticular designs, reach out to talk through what design support is available for your specific project before you commit to a run.… Read answer Can 4OVER4 do custom design work for my printing order? The focus is printing pre-made, print-ready files rather than full custom design from scratch. Once your artwork is ready, it can be printed… Read answer Can I make changes to a reprint order, like adjusting size or design elements? Yes, a reprint can be modified before it runs. You are not locked into an exact copy of the previous job. Adjustable items include size, qua… Read answer How do I retrieve a design I saved online? Designs you save in the online design tool stay tied to your account, so they can be pulled back up later. Look in the saved designs section… Read answer Does 4OVER4 offer design tools to create my print files? Yes, there are free online design tools and templates to build your print files without extra software. Free online design tool that runs in… Read answer What happens after I upload my design file to 4OVER4? After you upload your artwork, it goes through a file review before anything is printed. Here is what happens next. The file review team exa… Read answer Can I get help designing a file for a large format print project? Yes, designer assistance is available for file questions and specifications on large format projects, where scale makes setup trickier. Guid… Read answer Can I request a designer review my files before sending them to print? Yes, you can have a designer review your material before it is sent to print, which is a good safeguard on important jobs. A pre-print revie… Read answer If I upload multiple art files for a product, will each design be printed separately? Yes, if you supply multiple art files, each design is printed as its own version. The key is being clear about how many of each you want. Pr… Read answer Do you provide free artwork support for custom orders? Yes, free artistic support is included with custom orders, so you have help while you set your file up. Help choosing and using the right te… Read answer Can 4OVER4 edit or modify my artwork files? As a rule, only the person who originally built the file should adjust it, since they have the working source with live text and links. Make… Read answer What file size limits does 4OVER4 have for uploading artwork? If your artwork is larger than the website uploader allows, there is an easy workaround so you do not have to shrink the file. Contact suppo… Read answer What device should I use to design my cards on 4OVER4? A computer gives the best experience when designing cards, since the design tool has more room to work on a larger screen. Use a desktop or … Read answer What file types can 4OVER4 accept for design edits? PDF files can be used for edits, as long as the file is actually editable rather than locked or flattened. The PDF must be editable, not out… Read answer How do I upload an image to the online design tool? Adding a photo in the online design tool takes just a few clicks. Click 'Photos' in the tool Click 'Upload' Click or drag your images into t… Read answer How do I upload images to use in the online design tool? Your uploaded images live in the Images panel of the design tool, ready to drop onto the canvas. Click the 'Images' option on the left side … Read answer Is there a file setup fee for making changes to an existing order design? There is no setup fee simply to use your own print-ready files, and minor reorder tweaks are fine. A charge only comes in when the team does… Read answer How can I specify design margins and safety areas for my product? You can spell out your preferred margins and safe areas when you submit your files, and confirm them at the proof stage. Provide mockups or … Read answer Can I print with bleed to avoid white borders? Yes. Printing with bleed is how you get color and images that run edge to edge with no white slivers along the trim. Bleed means extending y… Read answer Does 4OVER4 offer free design setup for custom products? Design help is available for custom products, but it is not always free. Basic art support and templates come at no charge, while more invol… Read answer What file format and resolution do you require for print jobs? Print-ready PDF built at full size and high resolution is the format that reproduces most reliably. It locks fonts, layout, and images into … Read answer Can I print with full bleed images at 4OVER4? Yes, full-bleed printing is fully supported, so your design can cover the entire surface with no white border. Set the file up with the corr… Read answer What file resolution is acceptable for printing logos? Logos print cleanest when they are either vector art or a high-resolution raster file, because logos often have crisp edges and fine detail … Read answer Does 4OVER4 offer free setup or art support for custom orders? Yes. Complimentary art support and downloadable templates are provided to help you prepare custom orders. Free templates sized correctly wit… Read answer Is there a charge for file setup services? There is a fee when the team has to build or prepare a print file on your behalf, as opposed to you supplying a print-ready file. No charge:… Read answer Does 4OVER4 offer free design setup services? Yes. Free setup is included on orders, along with complimentary art support. Free setup on your order. Complimentary art support for design … Read answer Do files for event badges need bleed? Yes. Event badge files need bleed, just like every other print file, so color and artwork reach the edge cleanly. Add 1/8 inch (0.125") blee… Read answer Can I use a template from another source for my design? Yes. You can start from a template from any source as long as the final file meets the print specs. Requirement Detail Color CMYK Size Corre… Read answer Can I edit a design template after I've selected it? Yes. Once you pick a template in the online designer, you can customize it freely before checkout. Change text and fonts. Swap colors. Move … Read answer Can I download a PSD template for custom sizes like 8x10? Yes. PSD templates are available to download, and support can generate one for a nonstandard size like 8x10 if the posted template does not … Read answer How do I find design templates for my product size? Templates for most standard sizes are available in the online design tool and template library. Search for your product and size in the desi… Read answer Can I get a previous order's design files to use as a template for a new order? Yes. Support can pull the design files from a past job and set them up for reuse. Contact support with your previous order number. They can … Read answer Does 4OVER4 offer templates for custom projects like folded pieces? For custom folding projects there are no pre-made templates, so the layout is built to your specific fold. Work with your designer to lay ou… Read answer Are there templates available for scratch-off printing products? Yes. Blank templates are available for scratch-off printing along with many other products. Visit the blank templates section to find one ma… Read answer Do you provide templates for personalized name printing? Yes. Templates are available for personalized name printing and direct mail projects. Variable-data templates are typically supplied in CSV … Read answer Can you provide a blank template so I can design my product before placing an order? Yes. A blank template can be provided for design planning before you commit. Use the blank template to lay out and plan your design. To move… Read answer Do you provide design templates for custom products? Yes. Design templates are provided for custom products to make customization easier. Request a template when ordering custom items such as n… Read answer How do I request a custom template if it's not available on the website? For a custom product or size not posted on the site, support can create a template for you. Contact customer support with your product and s… Read answer How do I confirm I'm using the correct template for my product? Always match the template's size to the exact product and size you are ordering before you design. Check the product page and template secti… Read answer How do I request a template for custom products like belly bands? For a wrap piece like a belly band, support can generate a custom art template once they have your measurements. Contact support and request… Read answer Can I upload my own designs on 4OVER4, or do I have to use templates? You are not limited to templates. You can upload your own artwork or start from a template, whichever you prefer. Upload custom artwork dire… Read answer Does 4OVER4 have design templates available? Yes. A range of design templates is available across product categories. Browse and filter templates by category. Pick one that fits your pr… Read answer How do I request a custom print template for a specific product size? Yes. Digital print templates can be provided for custom sizes and projects. Contact support with your exact dimensions. Include details like… Read answer How do I request a design template for my product? You can request a design template from customer support for any product. Provide your product specifications: size, material, and printing s… Read answer Do you offer custom print templates? Yes. 4OVER4 can supply digital print templates for custom items, including specialty pieces like gift card sleeves that are not part of the … Read answer How do I get an Illustrator template for a specific product? To get an Adobe Illustrator (AI) template for a specific item, contact 4OVER4 support and name the exact product and size you need. Linking … Read answer What templates does 4OVER4 offer for custom products? 4OVER4 offers blank templates for a wide range of products so you can lay out custom artwork with the correct trim, bleed, and safe margins … Read answer Why won't the template download or load on your website? If a template will not open or download in your browser, the issue is almost always local rather than the file itself. A few quick steps usu… Read answer Does 4OVER4 offer printing templates for custom sizes? Yes. 4OVER4 provides printing templates across many products and sizes, and if you need one for a specific custom dimension, the team can pr… Read answer Do you offer custom design support or templates? Yes. 4OVER4 offers complimentary art support on templates for many products, so you are not on your own if you are still figuring out your l… Read answer What PSD template sizes are available for my design? 4OVER4 offers PSD templates in a range of standard sizes so you can design in Photoshop with the correct trim and bleed already in place. If… Read answer Can templates be sent to me via email if I'm having trouble downloading them? Yes. If a template will not download, you can request it by email instead. Contact 4OVER4 support, tell them the product and size, and ask f… Read answer How do I download blank templates for my product? 4OVER4 provides free blank templates for many products, and you download them straight from the product pages. Using the template for your i… Read answer Does 4OVER4 offer free design templates? Yes. 4OVER4 offers free design templates you can customize for your project, so there is no cost to get a correctly sized starting point. Yo… Read answer Can I reuse a previous design template for a new order with updated information? To place a new order with updated details, you create a fresh design and submit it as a new order. Your previous layout is a good starting p… Read answer Does 4OVER4 offer templates for print products? Yes. 4OVER4 offers templates for a broad range of print products, all available to download from the blank templates section. Building on th… Read answer Does 4OVER4 have design templates I can download or use? Yes. 4OVER4 offers an online design tool with built-in design templates, so you can lay out your product right in the browser without separa… Read answer Can 4OVER4 print white ink on dark backgrounds? 4OVER4's standard printing is limited to black ink on most materials, including lenticular cards, so white or light-colored ink on a dark ba… Read answer What should I do if my printed cards have uneven borders or spacing issues? Uneven borders or spacing are often traced back to how the file was set up, but they can also come from production, so it is worth checking … Read answer Can I request scoring or folding on my custom printed items? Yes, 4OVER4 can score your items so they fold cleanly. You request it by showing where the score should go in your design and then adding a … Read answer How does 4OVER4 handle die-cut corners that chip or tear during production? If die-cut edges or corners chip or tear, 4OVER4 works with you to adjust the design before committing to a reprint. Small changes to the sh… Read answer Does 4OVER4 offer a QR code creator tool? 4OVER4 does not currently offer a built-in QR code creator tool. You can still include a QR code on your printed products by generating it s… Read answer Does 4OVER4 provide color separation services for screen printing? 4OVER4 is a full-service custom print shop with an in-house art team, and color separation for screen printing is a specialized prepress tas… Read answer What advice does 4OVER4 offer for printing rich black colors without unwanted casts? 4OVER4 can advise on printing deep, neutral blacks that avoid a blue or brown cast. A true rich black is built from a CMYK mix rather than 1… Read answer Can 4OVER4 match Pantone colors using CMYK printing? 4OVER4 prints in CMYK and can match Pantone colors as closely as possible by referencing the PMS swatch book on press. Because CMYK cannot r… Read answer Does 4OVER4 offer color matching to specific Pantone colors? 4OVER4 prints in CMYK only. When you supply a PMS color, the team matches it to the closest CMYK equivalent, since all jobs are converted to… Read answer What color format do you require for custom PMS colors? 4OVER4 runs every job through a CMYK press, so a Pantone (PMS) target has to be built with the CMYK values that reproduce that color as clos… Read answer Can I change the color of a design for a future order? Yes. If you already have artwork on file from a past order, 4OVER4 can recolor it for a new run. This is handled as a design change and carr… Read answer How does 4OVER4 handle Pantone color matching? 4OVER4 prints in CMYK, so a Pantone color is matched by converting it to its nearest CMYK build on press rather than printing a true spot in… Read answer Does 4OVER4 offer proofing and color matching services? 4OVER4 can produce proofs so you can check a job before it prints. The exact color-matching options depend on the product and your timeline,… Read answer Can you accommodate custom design specifications like PMS colors and specific fonts? Yes. 4OVER4 can honor custom design specifications such as target PMS colors and specific fonts, as long as everything is spelled out clearl… Read answer What color palette does 4OVER4 print with? 4OVER4 prints with the CMYK color palette and will match a provided Pantone PMS color as closely as the four-color process allows. Build and… Read answer What color space and resolution do you use for printing? Every 4OVER4 product prints in the CMYK color space, and all raster images should be 300 DPI at final size so they stay sharp. Getting these… Read answer What file format and color setup do you require for print files? 4OVER4 prints in CMYK, so every print file needs to be built with CMYK color values rather than RGB. Files left in RGB have to be converted … Read answer What color model does 4OVER4 use for printing? 4OVER4 prints in CMYK, so your file needs CMYK color values throughout for accurate matching. Design and export in CMYK, not RGB. If you are… Read answer Does 4OVER4 print in CMYK or RGB color mode? 4OVER4 prints every job in CMYK color mode, the standard for professional printing, which keeps color reproduction consistent on physical ma… Read answer What file format and color mode should I use for printing? 4OVER4 accepts print-ready PDF files, and artwork should be built in CMYK color mode so colors reproduce accurately. Item Requirement File f… Read answer What color profile should I use for my print files? 4OVER4 prints in CMYK, so any file headed to press must be set to CMYK color mode for accurate reproduction. Set the document color mode to … Read answer What color mode does 4OVER4 use for printing? 4OVER4 prints in CMYK color mode, so preparing your design files in CMYK gives you the most accurate color reproduction. Start your document… Read answer How does the proofing and approval process work before printing? 4OVER4 gives you a few ways to check a job before it prints, and you pick the option that fits your project when you order. Option What it d… Read answer What should I do if I placed an order with the wrong file or design? If you sent the wrong file or design, reach out to support right away. Catching it before the job goes to print is the difference between a … Read answer How do I review and approve my proofs after uploading files? After your files are processed, 4OVER4 posts proofs to your account so you can review them before anything prints. Log into your account and… Read answer Can 4OVER4 do custom orders outside standard product sizes? Yes. 4OVER4 takes on custom print projects that fall outside standard offerings, such as unusual sizes, custom folds, or specialty formats. … Read answer Can I order multiple versions of the same product with different designs or text? Yes. You can run several versions of the same product in one order, with each design entered as its own line item in your cart. Add each var… Read answer Does 4OVER4 accept purchase orders from organizations? Yes. 4OVER4 accepts purchase orders from organizations. The key is keeping your PO number tied to every document so accounting can match it … Read answer How do I view and approve my proofs before printing? After you place an order, 4OVER4 posts a free online proof for you to review before the job prints. Open the proof from your order page usin… Read answer What should I do if I can't approve proofs online? If the online approval is not working for you, support can confirm your approval manually and keep the order moving. Contact customer suppor… Read answer Can I place a new order using the same design from a previous order but with different information? Yes. You can reuse a design from a past order on a new run and change details like names or contact information. Place a new order for the p… Read answer How can I preview my design before it's printed? Yes. 4OVER4 offers free online proofs, so you can see a digital version of your job before you approve it. You are not charged during the pr… Read answer How do I approve my proofs after I receive them? When your proofs are ready, you review and approve them from your account before the job goes to press. Log in and click the order number to… Read answer How do I personalize or customize event badges with names or text? To print event badges with individual names or text, you supply a template plus a data file, and 4OVER4 merges the changing text onto each b… Read answer How do I submit non-profit mailing information for USPS non-profit rates? To use USPS non-profit mailing rates, flag the order at checkout and complete a short authorization form so 4OVER4 can apply the discounted … Read answer Can you trim my prints to custom dimensions in centimeters? Yes. 4OVER4 can trim prints to a custom finished size. Giving your measurements in inches keeps the request clear on the production side, so… Read answer What is the process for reviewing and approving proofs before printing? After you submit your order, 4OVER4 builds online proofs so you can catch design issues before production starts. Review the proof for probl… Read answer What should I do if I ordered the wrong product size or specifications? If you spot the wrong size or specifications before production, you can stop the job by rejecting the proof and requesting the fix. Log into… Read answer Can 4OVER4 provide quotes for custom printing projects? Yes. 4OVER4 provides quotes for custom printing projects, and a complete description up front gets you an accurate price faster. Product typ… Read answer Can I order multiple different designs in one order, or do I need to place separate orders for each design? You do not need to split unique designs into separate orders. A single checkout can carry several different designs, each with its own quant… Read answer Can I order multiple quantities of different designs in a single order? Yes, you can order different designs together and set a quantity for each one. How you enter it depends on whether the product offers a sets… Read answer Do you provide custom quotes for products not listed on the website? Yes, projects that are not on the standard catalog can still be quoted. The more detail you share up front, the faster the team can price it… Read answer How are purchase orders handled at 4OVER4? Organizations and businesses can pay by purchase order rather than card. Standard terms are Net 30, and the exact terms can be adjusted base… Read answer Can I order multiple unique designs in a single order, or does each design need a separate order? For trading cards and similar set-based products, the quantity box controls how many copies of one design or set you get. Different designs … Read answer How does the reprint process work? Reordering a job you have already run is quick because your files are on record. You can start a reprint two ways. Place the reprint yoursel… Read answer Can I get a formal quote document for purchase orders (PO)? Yes, you can get a written estimate suitable for purchase order submission. Ask support directly and share your project specifications. Send… Read answer What do I do if I approved a proof but found a typo in my design? Approved files are locked, so edits are not possible once you sign off. Your best move is to contact support right away. Files cannot be mod… Read answer How do I order a single copy of multiple different designs on one PDF? You can print one of each design from a single combined PDF, which is handy for samples or a short proof of a full set. Set the order quanti… Read answer Do you offer custom sizing for printed products? A wide range of standard sizes is available off the shelf, and non-standard dimensions can often be produced as a custom job. Standard sizes… Read answer How do I submit a custom printing project? Custom projects start with an inquiry form on the Custom Project page. Filling it out completely lets the team quote accurately on the first… Read answer Can I order multiple different designs in one order, with just one of each? If your file holds several designs, you can ask for a single print of each instead of running the full quantity across every design. Upload … Read answer What if my mailing list has duplicates or bad addresses? Your mailing list can be reviewed for common problems before a campaign goes out, which protects your postage budget from wasted pieces. The… Read answer What types of custom printing projects does 4OVER4 handle? Custom work goes beyond the products listed online. If you can describe it, the team can usually tell you whether and how it can be produced… Read answer Can I request a custom solution for a product limitation? When a standard option cannot do what you need, a custom solution may still be possible. It starts with a conversation about the specific li… Read answer Can 4OVER4 help me design or place a complex custom order over email or chat? You do not have to figure out a complicated order on your own. Support can walk you through it over live chat or email. Reach out through li… Read answer What is 4OVER4's mailing address if I need to send a physical sample? If a project is easier to show than to describe, you can mail a physical sample for the team to reference. Ship samples to 1941 46th Street,… Read answer What happens if I forget to select double-sided printing? Missing an important option like double-sided printing is not always a lost cause. Staff often catch obvious mismatches before a job runs. I… Read answer How do online proofs work, and what does it mean if proofs are rejected? Free online proofs give you a last look before anything prints. The status labels can be a little confusing, so here is what they mean. You … Read answer How do I view my digital proofs online? Digital proofs live inside your account, so you can check them anytime rather than waiting on an email. Log into your 4OVER4 account to reac… Read answer If multiple items have the same design on one side, do I need to upload that file multiple times? Shared artwork only needs to be uploaded once. There is no need to attach the same file to every item. Upload the shared design a single tim… Read answer What should I do if I'm having trouble with reprint orders? If the reprint tool is giving you trouble, support can place the order by hand so you are not stuck waiting on the system. Contact support a… Read answer What should I do if the website won't allow me to create a custom size or configuration? When the online configurator will not accept your size or setup, a specialist can build the order manually. Contact support directly and des… Read answer Can I design and pay for just the design file without ordering printed copies? Design-only requests are handled case by case rather than as a standard checkout option. Contact support to ask about design-only work or di… Read answer Can I upload my design file after placing an order? Forgetting to attach your file at checkout is easy to fix. Support can add it to an existing order. Contact support after your purchase to h… Read answer Where do I upload my design file on the website? File upload becomes available once your product is in the cart, not on the product page itself. Add the product to your cart first. Open the… Read answer How can I find templates or files from my previous 4OVER4 orders? Files and templates from past orders can be retrieved, so you do not have to recreate artwork you already sent. Contact support with details… Read answer What happens if I don't approve my proofs before they go to print? If a job reached print before you approved the proof, act quickly, because your options depend on how far production has moved. Contact supp… Read answer Does 4OVER4 offer custom project services? Yes, custom project inquiries are welcome for work that falls outside the standard catalog. Submit your custom project details, including co… Read answer Can I request a custom quote for a special size or custom product? Yes. When a job falls outside the standard sizes and options shown on a product page, 4OVER4 can put together a custom quote so you still ge… Read answer Can I upload multiple different card designs to a single order? Yes. For cards, you can print several different designs inside one order rather than placing a separate order for each. The key is to set th… Read answer Can I order multiple different designs in one order? Yes. A single order can carry multiple different designs. You upload a separate file for each design and set the quantity you want for each … Read answer Can I order multiple products with different designs in a single order? Yes. You can order the same product several times, each with a different design, and check out as one order. The simplest way is to add the … Read answer What is the proofing process for print orders? After your files are in, 4OVER4 posts a proof to your account so you can check the job before it goes to press. The proof is there for you t… Read answer Can I order multiple designs in a single order (e.g., different fronts, same back)? Yes. One order can hold multiple designs, including setups like several different fronts sharing the same back. Because this kind of split n… Read answer Can 4OVER4 handle custom quantities for specialty products? For specialty items such as 3D Lenticular and Scratch Off cards, custom quantities are handled case by case, so the best move is to contact … Read answer Where can I find and review my proofs? Your proofs live in your online account. Once you log in, you can open the order and view the proof, then approve it right there when it loo… Read answer How do I specify custom design requirements or concerns when ordering? When you place an order on the site, there is a space to enter comments, and that is where you spell out custom requirements or any concerns… Read answer Can I request a custom size that isn't in the website dropdown? If the size you need is not listed in the product dropdown, you are not stuck with the presets. Contact 4OVER4 with your specifications and … Read answer What should I do if I cannot find a product I previously ordered? If you cannot track down an item you ordered before, the path forward is to set it up as a new order rather than searching endlessly. The su… Read answer Do you provide online proofs automatically? Yes. 4OVER4 generates and hosts your proof online for review, and you are notified when it is ready. If you prefer, the proof can also be se… Read answer How does 4OVER4 handle proofs for print orders? Once your files are uploaded to the order, 4OVER4 creates a free online proof and emails you a notification to review it. Keeping an eye on … Read answer Can I download or share proofs with my client? There is not a direct download button for proofs, but you can still share them. The simplest workaround is to capture the proof from your sc… Read answer How do I get a custom estimate for specialty printing like lenticular booklet covers? For specialty jobs like lenticular booklet covers, pricing is put together on a per-project basis, so the best move is to reach out to the 4… Read answer Can I order the same design in multiple variations (e.g., different QR codes per card)? Yes. 4OVER4 can handle a single design produced in multiple variations, such as cards that each carry a different QR code. Because this is a… Read answer Where can I view my proofs? Your proofs are in your 4OVER4 account. After you log in, you can open the order to see the automated proof, including previews of the front… Read answer Do you accept hard-copy proofs and signatures for order approval? Yes. Alongside online proofs, 4OVER4 accepts hard-copy proofs with a signed approval form sent by mail. Once the signed approval is received… Read answer Do you have online proofs for orders? Yes. 4OVER4 provides free online proofs for orders. You review the proof online and accept it to approve the job for production, so nothing … Read answer How do I upload a new file when reordering the same product with design changes? When your design has changed, the job is treated as a new order rather than a reprint, and you upload the new file when you place it. A repr… Read answer Can I get a reprint order with design changes in a smaller quantity? A reprint cannot include design changes. The reorder function is only for reprinting identical artwork, so if your files change, it no longe… Read answer Can I order a reprint of a previous design with just the text updated? Yes. You can reprint a previous design and ask for text updates rather than rebuilding the whole layout from scratch. When you place the reo… Read answer How do I order a reprint of a previous design with changes? To reprint a previous design with changes, contact 4OVER4 support with your original order details and submit the updated design file. Becau… Read answer When can I edit my design after placing an order? You can edit your designs while the order is in an early status, but the window closes once printing begins. The order status tells you whet… Read answer What do I do if I need to order a design that's similar to a previous order but with changes? A reprint only works when the artwork is identical to a job you already placed. The moment anything on the file changes, it becomes a brand … Read answer Do I need to upload a new file to reprint an order with design changes? Yes. Even a single character edit means the old print file no longer matches, so a corrected file has to be uploaded with the new order. Any… Read answer Can I change the design on an order that has already been printed? Once a run has printed it is locked, but if you are setting up a reprint you can adjust it from your cart before the new print run begins. O… Read answer Can I duplicate a previous order and just edit the design, or do I need to create a brand new order? There is no one-click duplicate-and-edit path. You make the changes in your own design file, then place a new order with the updated artwork… Read answer Can I change the design or files in an existing order? Files on an order that is already placed are locked in. To use different artwork you start a new order rather than editing the current one. … Read answer Can I use the reprint option to change the design and upload new artwork? No. The reprint option is built to reproduce your original job exactly, so it will not accept new artwork. Reprint means the same file and t… Read answer What are the quantity minimums for custom orders? There is no single minimum across the catalog. Each product sets its own quantity tiers, and you see them when you build the order. Product … Read answer What should I do if my mailing list has fewer names than the quantity I ordered? When your mailing list has fewer addresses than the print quantity, the order pauses so you can decide how to close the gap. Reach out to su… Read answer If I upload multiple files, does that mean I'm ordering each design separately or in one bulk quantity? Uploading several files to a single cart item does not multiply your order. Each distinct design needs its own line item. Add each design as… Read answer Can I order multiple versions of a design and count all quantities toward the minimum? Yes. When you print several versions of the same product, the combined count across all versions is what counts toward the minimum. Order di… Read answer Can 4OVER4 handle large quantity custom print orders? Yes, bulk and multi-design runs are well within scope. For high volumes the fastest path is a custom quote from the sales team. To get an ac… Read answer What is the minimum quantity I can order for a single design? The minimum for a single design depends entirely on which product you choose, since each one lists its own starting quantity. Everyday print… Read answer Do you include overages on large quantity orders? On big runs the team will try to add overage pieces so you are covered for the occasional imperfect unit or installation waste. Overages hel… Read answer If I order multiple sets of different card designs, will I get the correct quantity of each design? Yes. The quantity you choose applies to each design set, so every unique design comes back in full. Pick your quantity, say 50, then add eac… Read answer How can I request a repeat order of a previous design at the same price? To reorder a past design, give support your original order number and the quantity you want, and they will rebuild it from your prior specs.… Read answer Can you provide hard copy proofs before production? Yes. Alongside the free online proof, many products offer a printed hard copy proof so you can hold a physical sample before the full run is… Read answer What does 'Straight To Production' mean? Straight To Production skips the proof-approval step, so a passing file goes into the press queue without waiting for your sign-off. You wil… Read answer How do I approve proofs before production begins? Proofs live in your account on the website. You open them, review, and approve online to release the job into production. Log in and find th… Read answer Can 4OVER4 provide digital proofs before production? Yes. You can request a digital proof for final approval before anything is printed. Request the proof while placing your order. Review it fo… Read answer How long do you keep files from previous orders? There is often a good chance a past file can be pulled and reprinted, though it is best to confirm rather than assume it is still on file. C… Read answer Can 4OVER4 rush print orders to meet tight deadlines? Yes. Many products offer expedited turnaround, including next-day and same-day on qualifying orders, chosen right on the product page. Faste… Read answer What are your typical lead times? Lead times swing with the product, size, quantity, and any finishing you add. Most jobs land somewhere from same day to about five business … Read answer Can 4OVER4 handle full-service mailing to individual addresses? Yes. Full-service direct mail is available, where your pieces are printed, addressed, and mailed straight to each recipient. Supply your own… Read answer What is the lead time for perfect-bound books? Perfect-bound books print on a standard 5 business day turnaround, with faster paid options down to Next Day. Turnaround Cost Standard, 5 bu… Read answer What's the cutoff time for same-day printing? Same-day production is available on many products, but you have to place the order and have a print-ready file in before that day's cutoff t… Read answer What are the standard lead times for custom flag production? Flag turnaround depends on the flag type, size, and quantity you order, with a range of production speeds available. Turnaround shifts with … Read answer Does 4OVER4 offer expedited or rush printing? Yes. Standard and expedited turnaround options are offered, with rush choices like 2-day and next-day available on many products. Standard t… Read answer What are the lead time and cost differences for rush orders? Each step up in speed adds cost. Standard is the cheapest, and every faster tier prices higher. Turnaround tier Relative cost Standard Base … Read answer Can 4OVER4 handle rush or expedited orders? Yes. Orders with a firm delivery deadline can be accommodated when you share the date and the latest time the shipment must arrive. Tell the… Read answer Does 4OVER4 offer installation services for large format prints? 4OVER4 provides hands-on installation only within the New York area. For projects anywhere outside NY, we print and ship the finished materi… Read answer Does 4OVER4 offer rush printing options? Yes. Beyond the standard production window, 4OVER4 offers faster rush tiers so tight deadlines are still doable. Option What to expect Stand… Read answer How quickly can 4OVER4 turn around rush printing jobs? 4OVER4 can handle rush jobs with expedited production and faster shipping, but the exact timeline depends on a few factors specific to your … Read answer Can 4OVER4 handle printing and mailing services together? Yes. 4OVER4 offers integrated print-and-mail so a single order covers production, addressing, and delivery to your recipients. You provide: … Read answer Does 4OVER4 offer rush/expedited production services? Yes. 4OVER4 offers rush production for time-sensitive orders, and in some cases can complete work same-day depending on the job. Reach out w… Read answer Does 4OVER4 offer rush service for expedited orders? Yes. 4OVER4 offers rush service that shortens production for an added fee, letting urgent orders ship sooner than the standard window. Cost:… Read answer How long does rush printing service take? 4OVER4 rush service can move as fast as a 1-day turnaround, and same-day options are available for qualifying orders. 1-day rush: approve yo… Read answer What is the typical lead time for custom printing projects? Lead time depends on the product and how complex the job is, so there is no single number that fits every project. Production time: each pro… Read answer Does 4OVER4 offer local pickup for orders? Yes. Customer pickup is available as a shipping option at checkout from our production facility. Location: 19-41 46th Street, Astoria, New Y… Read answer Can you provide postal charge documentation for mailing services? Yes. 4OVER4 can provide documentation that itemizes the postal charges on your mailing service, which makes it easier to track and allocate … Read answer Can you produce items by a specific deadline? In most cases, yes. 4OVER4 can hit a specific deadline by pairing expedited production with a faster shipping method. Tell us: the exact dat… Read answer Can 4OVER4 do rush or same-day printing orders? Yes. Because 4OVER4 prints in-house and controls the full production process, we can offer flexible turnaround, including same-day productio… Read answer How do I confirm that my approved proofs will still be delivered on the promised date? Once you approve your proof, the order moves into production and is scheduled to arrive on the timeline you chose at checkout. Approval star… Read answer What mailing options are available for printed cards sent via mail? 4OVER4 offers different mail classes for cards sent through the mail, each with its own speed and cost. Option Trade-off First-class mail Fa… Read answer Do you offer same-day or rush printing service? Yes. 4OVER4 offers rush and same-day options, with availability depending on the project and the current production load. Same-day: offered … Read answer What is the same-day pickup service? Same-day pickup lets you collect qualifying orders from our facility on the same day they are placed, rather than waiting for shipping. Who … Read answer Does timeline/deadline affect custom project pricing? Yes. Your required delivery date can affect the price on a custom project, since a tighter deadline may need expedited production or faster … Read answer What happens if my package is returned by USPS? If USPS returns your package, 4OVER4 will remail it to you at no extra charge as a courtesy. Get in touch: contact support with your order i… Read answer Are rush orders available? Yes, rush orders are available, though whether we can meet a given deadline depends on the specifics of your job. Product type: simpler piec… Read answer Does 4OVER4 offer expedited production options? In many cases, yes. 4OVER4 can offer expedited production depending on your order, so it is worth checking before you assume the standard ti… Read answer Do you offer same-day or next-day pickup options? Yes. 4OVER4 offers same-day pickup and 1-day turnaround pickup on qualifying orders. Same-day pickup: the order must be placed and approved … Read answer Where is 4OVER4's physical location and do you offer local pickup? 4OVER4 is located at 19-41 46th Street, Astoria, New York 11105, and local pickup is available for many orders. Pickup availability: depends… Read answer What should I do if my package is returned by the carrier? If the carrier returns your package, 4OVER4 support can arrange a reshipment. A quick message gets it moving again. Contact support: reach o… Read answer What postage options are available for mailed orders? 4OVER4 offers more than one postage class for mailed orders, so you can balance speed against cost. Postage Best for First Class Faster deli… Read answer Does 4OVER4 offer local pickup options? Whether you can pick up an order in person depends on your location relative to our Astoria, New York production facility. Most orders ship … Read answer Where is 4OVER4 located for local pickup? 4OVER4 operates from a single production facility, and any in-person pickup would happen there. The address is below, but always confirm pic… Read answer Where is 4OVER4 physically located? 4OVER4 is based in New York City, with all production handled from one facility. There are no additional branches or pickup counters. Addres… Read answer What happens if my package is lost in transit? If a shipment stalls or a tracking page stops updating, the situation is usually recoverable once support gets involved with the carrier. Th… Read answer What should I do if my printed product arrives damaged or crumpled? Printed pieces can occasionally take damage in transit or leave production with a defect. Either way, reach out quickly and the team can arr… Read answer Can I get a quote for different quantities of the same design? Comparing quantities for the same artwork is easy because most products price in real time. You change the quantity and the total updates on… Read answer Does 4OVER4 offer price matching on printing products? Yes. 4OVER4 backs its pricing with a 110% Price Match Guarantee, so if you find the same product cheaper elsewhere, the team will match that… Read answer Can I get a quote for multiple quantity levels of the same product? Yes. You can get pricing for several quantity levels of the same product, which makes it easy to compare costs and plan ahead for repeat ord… Read answer Does 4OVER4 offer quantity price breaks? Yes. 4OVER4 uses quantity-based pricing, so the more you order, the lower the cost per piece tends to be. The exact break points depend on t… Read answer Can 4OVER4 honor a previous order's price for a reprint of the same design? Reprint pricing is not automatically locked to what you paid before, because rates can shift with current specifications and volume. That sa… Read answer What quantities are available for products like booklets? For standard booklet orders, the available quantities are the ones shown in the instant price calculator on the product page. Those preset t… Read answer Why have your prices increased since I last ordered? Print pricing is not fixed forever, so the price on a product today can differ from what you paid on a past order. This is normal across the… Read answer Do you offer price breaks for large quantity orders? Yes. Volume pricing applies, so the per-piece cost goes down as your quantity goes up. For very large runs, a custom quote gets you the shar… Read answer Are 4OVER4 prices listed in US dollars or another currency? All prices on the site are shown in United States dollars (USD). The company is based in New York, and pricing is not displayed in other cur… Read answer Does 4OVER4 offer tax-exempt pricing? Yes. If you qualify as tax exempt, such as a reseller or a tax-exempt organization, you can shop without sales tax once your documentation i… Read answer If I provide a resale certificate, will I be charged sales tax? With a valid resale certificate on file, you should not be charged sales tax on qualifying orders. The certificate tells the system to treat… Read answer What is the tax exemption process for qualified organizations? Setting up tax exemption is a quick documentation step handled by support. Once your paperwork is verified, sales tax can be removed from yo… Read answer How can a non-profit organization avoid being charged sales tax? Non-profit organizations can often shop tax free once their exempt status is documented and on file. The key is getting the right paperwork … Read answer If I'm charged for the wrong printing option, how is it handled? If your order went through with the wrong print option, such as single-sided when you wanted double-sided, it can be corrected before the jo… Read answer How do I request a tax-exempt status adjustment for my organization? Organizations that qualify for tax exemption can have sales tax removed going forward and, in many cases, recovered on orders that already c… Read answer How does tax-exempt status work on orders? Tax-exempt handling at 4OVER4 works by verifying your paperwork once and then flagging your account so tax drops off going forward. Submit a… Read answer Does 4OVER4 offer tax exemption for non-profit organizations? Qualified non-profit organizations can be set up for tax exemption at 4OVER4 once their status is documented. Submit your 501(c)(3) determin… Read answer How do I request a tax-exempt status or provide reseller documentation? 4OVER4 can accommodate tax-exempt and reseller customers once the right paperwork is on file. Gather your tax-exempt documentation, such as … Read answer Can I use an American Express card if it has 15 digits instead of 16? American Express cards use a 15-digit number instead of the 16 digits on Visa and Mastercard, which can trip up a checkout form built for 16… Read answer Does 4OVER4 accept ACH payments? 4OVER4 can process ACH bank payments, though the setup is arranged with the support team rather than through the standard online checkout. C… Read answer Does 4OVER4 accept purchase orders from institutions? Institutions and organizations can order from 4OVER4 using a purchase order. Submit your purchase order to 4OVER4 with the products and quan… Read answer Does 4OVER4 offer invoicing options for business accounts? 4OVER4 orders are paid at the time you approve them, so invoicing and net terms are not part of the standard business-account process. Invoi… Read answer Can I submit a tax exemption form to avoid paying sales tax? If your organization is tax exempt, you can submit an exemption form so the sales tax on your order does not stay a cost. Submit a valid tax… Read answer Does 4OVER4 accept purchase orders (POs) or invoicing? 4OVER4 runs on prepaid online orders, so purchase orders and invoicing are not part of the checkout. Purchase orders are not accepted. Invoi… Read answer Does 4OVER4 accept purchase orders for orders? Purchase orders are accepted for orders placed with 4OVER4, with invoicing on net terms. Send your purchase order to 4OVER4 with the full or… Read answer What is the reseller discount offered by 4OVER4? 4OVER4 offers a discount to qualifying resellers, applied to base online pricing once your trade status is confirmed. Create a 4OVER4 accoun… Read answer How do I apply for a reseller discount? 4OVER4 offers a reseller discount of up to 15% to qualifying resellers. Create an account on 4OVER4 if you do not have one. Email proof of r… Read answer Does 4OVER4 offer non-profit or organizational discounts? 4OVER4 offers several ways to save rather than a single fixed non-profit rate, and the best path depends on your order. Coupons and promo co… Read answer Do you offer discounts for businesses or resellers? Yes. 4OVER4 offers a reseller discount for qualifying trade customers. Create an account on the 4OVER4 website. Email a copy of your resale … Read answer How do I get a reseller discount? 4OVER4 offers qualifying resellers 15% off base online pricing, up to $250 in savings per order. Create an account on the 4OVER4 website. Em… Read answer Are there promotional codes available for 4OVER4 orders? Yes, 4OVER4 runs promotional codes regularly, with a few standard rules on how they apply. Codes apply to most standard products. Custom quo… Read answer Are there current promotional codes or discount offers available? Active promotions change over time, so the current codes live on the website and in promotional emails rather than at a fixed link. Look for… Read answer What discount do resellers or commercial printing partners receive? 4OVER4 offers qualifying resellers a 15% discount off base online pricing, capped at $250 in savings per order. Create an account on the 4OV… Read answer What promotional codes and discounts does 4OVER4 offer? 4OVER4 regularly offers promotional codes across various products and occasions. Apply your code in the discount field at checkout. A maximu… Read answer Do you offer wholesale or reseller pricing? Wholesale pricing may be available to qualified resellers and businesses in the printing trade. Wholesale pricing is aimed at qualified rese… Read answer Do you offer pricing discounts or special rates for ongoing business accounts? Better pricing for ongoing business accounts comes mainly through volume, with custom arrangements handled by the sales team. 4OVER4 works w… Read answer Do you offer bulk discounts or special pricing for large institutional purchases? Large institutional and corporate orders are handled as custom quotes rather than a fixed catalog price. 4OVER4 works with institutional and… Read answer Can I order multiple different designs together for a bulk discount? Ordering several designs at once can qualify for a price break when they are placed together. Combining multiple orders at the same time may… Read answer Do you offer wholesale or trade buyer discounts? Wholesale and trade buyer discounts are available, arranged through the 4OVER4 team. Wholesale and trade buyer discount options are offered.… Read answer Does 4OVER4 offer trade or volume discounts? Trade discounts and special pricing for large volumes are handled directly by the 4OVER4 support team. Trade discounts and volume pricing ar… Read answer Does 4OVER4 offer wholesale pricing for resellers and design agencies? 4OVER4 regularly works with resellers, print brokers, and design agencies, and can discuss pricing that reflects how you buy rather than a s… Read answer Does 4OVER4 offer reseller accounts or bulk/wholesale rates? Yes, 4OVER4 supports business buyers who order in volume, including resellers looking for bulk pricing. Reseller accounts and bulk rates are… Read answer Can I get a discount as a first-time customer? First-time offers at 4OVER4 come and go, so the best move is to check what is running right now before you place your first order. Promotion… Read answer Do you offer price breaks or bulk discounts for large orders? Yes. 4OVER4 pricing is built around quantity, so ordering larger runs generally lowers your cost per piece. The bigger the quantity, the mor… Read answer Does 4OVER4 offer quantity discounts for large orders? Yes, 4OVER4 uses quantity-based pricing, so the per-unit cost typically drops as your order quantity rises. You can see this directly on any… Read answer What discount do you offer for reprints with new files? If you need to reprint a job with corrected or updated files, 4OVER4 typically applies a reprint discount rather than charging full price ag… Read answer Where can I find 4OVER4 promotions and special offers? 4OVER4 shares current promotions and special offers through a few regular channels, so following at least one keeps you in the loop on the l… Read answer What should I do if I need to adjust invoices or apply credits to pending orders? If there is a payment difference between invoices or you need a credit applied, 4OVER4 support can help as long as the order has not yet gon… Read answer Can 4OVER4 set up as a vendor for my company's procurement system? Yes. 4OVER4 works with businesses, agencies, and resellers, and can usually be added as an approved vendor in your company's procurement sys… Read answer How long does it typically take 4OVER4 to respond to complaints or customer issues? 4OVER4 aims to respond to questions and concerns quickly, often the same business day and generally within one to two business days. Giving … Read answer What should I do if my phone number is already registered with 4OVER4? 4OVER4 links each phone number to a single account to cut down on duplicate profiles, so if your number is already in the system you have a … Read answer Can I get my old design files back if they're no longer showing in My Designs? If a design has dropped out of your My Designs dashboard, it may still be archived on 4OVER4's side and tied to a past order. Support can lo… Read answer What should I do if I receive a suspicious email claiming to be from 4OVER4? Phishing emails sometimes impersonate 4OVER4, so treat any message with unusual links or requests with caution. When in doubt, do not intera… Read answer Can I retrieve a design I ordered years ago? Designs from past orders are often still saved in your 4OVER4 account, even years later. The most common reason a file seems missing is that… Read answer Does 4OVER4 have an affiliate program? Yes, 4OVER4 runs an affiliate program that lets partners share unique discount codes with their audience. Customers apply the code at checko… Read answer How do I submit a tax exemption form to 4OVER4? To go tax-exempt with 4OVER4, you submit your exemption certificate to the support team, who then removes sales tax from your account or a s… Read answer What should I do if I'm receiving too many email notifications from 4OVER4? You can control how often 4OVER4 emails you from your account settings. By default the notifications are minimal, so if you are getting more… Read answer How do corporate or bulk discounts work at 4OVER4? Corporate discounts at 4OVER4 are tied to a single account, and the discount applies automatically at checkout for anyone ordering through t… Read answer How can I set up tax exemption for my organization? Setting up tax exemption for your organization with 4OVER4 comes down to sending in the right certificate and letting support flag your acco… Read answer How do I add or update my tax-exempt status? To add or update tax-exempt status, 4OVER4 support configures your account, after which sales tax is automatically removed at checkout. Havi… Read answer How do I find my previous orders on the 4OVER4 portal? Your order history lives in your account on the 4OVER4 portal. If a past order is not showing, it is usually because you are signed into a d… Read answer What should I do if I don't receive the verification email after signing up? If your verification email does not arrive after signing up with 4OVER4, the best step is to reach support directly rather than trying to si… Read answer What is a W-9 form and how do I request it from 4OVER4? A W-9 is a standard U.S. tax form that businesses request from a vendor to capture the vendor's tax identification details for their records… Read answer Does 4OVER4 offer tax-exempt status on orders? Yes, 4OVER4 honors tax exemption for customers with valid documentation. Once your account is flagged as tax-exempt, applicable taxes are ha… Read answer How can I contact 4OVER4 sales by phone? You can reach 4OVER4 by phone during business hours, which run Monday through Friday from 10AM to 6PM EST. Outside those hours, you can stil… Read answer How do I submit a tax-exempt certificate to 4OVER4? Submitting a tax-exempt certificate to 4OVER4 is a quick handoff to customer support. Once they receive and verify it, your account is updat… Read answer Do you accept resale certificates for tax exemption? Yes, 4OVER4 accepts resale certificates for tax exemption. You can hand one over during account setup or before placing an order, and suppor… Read answer Does 4OVER4 provide W-9 forms for business records? Yes, 4OVER4 can provide a W-9 form on request for your business and accounting records. If your process needs specific tax classification de… Read answer How do I contact 4OVER4 sales or support for custom projects? For custom projects, special orders, or questions that go beyond the standard product options, the 4OVER4 sales and support team can help di… Read answer Do 4OVER4 orders qualify for tax-exempt pricing if our organization is tax-exempt? Yes. If your organization is tax-exempt, 4OVER4 can flag your account so qualifying orders are placed without sales tax. You will typically … Read answer Does 4OVER4 accept government or tax-exempt orders? Yes, 4OVER4 works with corporate and government accounts, including tax-exempt orders and special pricing arrangements. These are handled th… Read answer Can I use the same phone number for multiple 4OVER4 accounts? No. Each phone number can only be tied to one 4OVER4 account. The system does not allow linking the same number to multiple accounts or unli… Read answer What browser should I use if I'm having issues with the 4OVER4 website? If something on the 4OVER4 website is not working, such as an upload that stalls or a page that behaves oddly, switching browsers is the qui… Read answer What should I do if I encounter an application error on the website? Application errors are usually caused by outdated browser data or a momentary connection hiccup, and most clear up with a few quick steps. R… Read answer How do I set up tax-exempt status for my non-profit organization? Non-profit organizations can order without sales tax once their exemption is on file with 4OVER4. It is a one-time setup that applies to fut… Read answer Can I merge multiple 4OVER4 accounts into one? 4OVER4 cannot combine two separate accounts into a single login. The cleanest approach is to pick one account and place all orders under it … Read answer What should I do if I'm having trouble with the website on my mobile device? The 4OVER4 site works on mobile, but the design editor and file upload tools perform best on a larger screen. If something is not loading ri… Read answer Can I get a consolidated receipt or statement for multiple orders? Yes. 4OVER4 accounting can pull several orders into one combined document, which is handy for expense reports and bookkeeping. Contact 4OVER… Read answer Can I request changes to my saved address? Yes. You can update or remove any address stored in your account address book by asking the support team to make the change. Contact 4OVER4 … Read answer What is a resale certificate and do I need one? A resale certificate is a state-issued tax document that identifies you as a reseller, meaning you buy products to resell rather than for pe… Read answer What are 4OVER4's contact methods? 4OVER4 gives you a few ways to reach the customer service team for quotes, product questions, and order help. Email through the website cont… Read answer Does 4OVER4 honor tax exemption certificates for non-profit organizations? Yes. 4OVER4 honors tax exemption certificates for qualified non-profit organizations, so approved accounts are not charged sales tax. Contac… Read answer Can I request files from previously completed orders? Yes. 4OVER4 keeps the artwork from your past orders on file, so you do not have to track down the original design yourself. Contact 4OVER4 s… Read answer How do I submit a tax-exempt form to 4OVER4? Submitting your tax-exempt form is a quick, one-time step that applies to future orders once it is processed. Email or upload your completed… Read answer What happens to my uploaded files when I use the Reprint option? When you use the Reprint option, you do not need to re-upload anything. 4OVER4 stores your files in your account archive and reuses the orig… Read answer Can 4OVER4 retrieve artwork files from past orders? Yes. 4OVER4 keeps the artwork from your completed orders archived, so a previous file can be recovered when you need it again. Contact 4OVER… Read answer How does 4OVER4 handle tax-exempt orders? 4OVER4 accepts tax-exempt orders once the proper documentation is on file. The key is getting your exemption verified before or during order… Read answer What happens if the site glitches and creates duplicate orders? If the site hiccups and creates duplicate orders, the fix is quick as long as you reach out before the orders go into production. Contact 4O… Read answer How do I get copies of my past invoices? Yes. 4OVER4 customer service can locate and resend copies of your past invoices for accounting and reimbursement needs. Contact customer ser… Read answer Does 4OVER4 honor tax-exempt status for qualified organizations? Yes. 4OVER4 honors tax-exempt status for qualified organizations, so no sales tax is charged once your exemption is verified. Submit your ta… Read answer I didn't receive a verification SMS. What should I do? If a verification text does not arrive, it is usually a carrier delay or a number entry issue, and support can sort it out. Double-check tha… Read answer Can invoices be automatically sent to a secondary email address? 4OVER4 does not currently send invoices automatically to a secondary email address. You still have easy access to every invoice through your… Read answer Can 4OVER4 provide a W9 form for expense reimbursement? Yes. 4OVER4 can provide a W9 form when your organization needs it for expense reimbursement or vendor records. Contact the team with your or… Read answer Is 4OVER4 the same company as 4over.com? No. 4OVER4 and 4over.com are separate companies with separate accounts, so credentials do not carry over between them. An account with 4over… Read answer How can I contact 4OVER4 by phone? Yes. You can reach 4OVER4 customer service by phone, and any available agent can help with your questions. Questions about printing processe… Read answer How do I provide feedback about my 4OVER4 experience? 4OVER4 welcomes feedback on your support experience, and there is a built-in way to share it after you connect with the team. After a suppor… Read answer Can I submit a tax-exempt form for my non-profit organization? Yes. 4OVER4 accepts tax-exempt forms from non-profit organizations, and the update is a one-time step. Send your completed tax-exempt form t… Read answer What is my username for 4OVER4? Your 4OVER4 username is simply the email address you used to create your account. There is no separate handle to remember. Use that email ad… Read answer How do I submit a resale certificate to 4OVER4? Submitting a resale certificate sets you up as a reseller with 4OVER4. The support team walks you through where to send it. Contact 4OVER4 c… Read answer What time does 4OVER4 close? Business hours can shift around holidays, so the most reliable answer comes straight from the support team. Contact customer support to conf… Read answer What time does the 4OVER4 office close? To be sure you have the latest office and support hours, confirm them with the team rather than relying on a fixed schedule. Contact 4OVER4 … Read answer How can I access my proofs? Your proofs live inside your 4OVER4 account, where you can review and sign off on them before printing begins. Log into your 4OVER4 account.… Read answer What is my 4OVER4 user name for logging in? Your 4OVER4 user name for logging in is the email address tied to your account. Enter that email as your username on the login page. Use you… Read answer What is 4OVER4's mailing address? 4OVER4 is based in Astoria, New York. Here is the mailing address for reference. Company 4OVER4 Street 19-41 46th Street City, State, ZIP As… Read answer How can I become a reseller and get a reseller discount? 4OVER4 runs a reseller discount for customers who are active in the print trade, such as agencies, designers, and print brokers. Once your a… Read answer Does 4OVER4 offer a reseller or bulk discount program? Yes. 4OVER4 offers a reseller program for qualifying trade customers, with a discount of up to 15% off base online pricing. It is a good fit… Read answer How do I become a reseller or get reseller pricing? To get reseller pricing at 4OVER4, create an account on the website and then submit your resale certificate. Once the certificate is receive… Read answer Is there a reseller or tax-exempt option available? Yes. 4OVER4 offers reseller accounts for qualifying businesses, and those accounts can be set up as tax-exempt. Once your account is verifie… Read answer What discount do reseller accounts receive? 4OVER4 offers trade pricing to print resellers, agencies, and print brokers through its reseller program. The exact discount depends on your… Read answer How do I apply for reseller pricing? Yes, 4OVER4 offers reseller pricing, and applying is straightforward. Create an account first, then send your reseller certificate to the su… Read answer What is the maximum discount available on reseller accounts? Reseller discounts scale with your account and order volume, so the maximum varies from one reseller to the next. There is no single number … Read answer Does 4OVER4 offer wholesale or business accounts? Yes. 4OVER4 offers business and wholesale accounts for qualifying customers. Wholesale customers receive 15% off online orders, capped at $2… Read answer Does 4OVER4 offer wholesale pricing for resellers? Yes. 4OVER4 offers wholesale pricing for qualified resellers. Once your account is set up and verified, the reseller discount applies automa… Read answer Does 4OVER4 offer print broker or reseller programs? Yes. 4OVER4 offers programs for print brokers and resellers. Because terms and requirements can vary by business, the best path is to contac… Read answer Do you offer reseller discounts for print brokers and designers? Yes. 4OVER4 works with print brokers and designers through its reseller program. Once your account is flagged as a reseller, you get 15% off… Read answer What discount do resellers receive? Resellers receive 15% off 4OVER4's base online pricing at checkout, up to $250 in savings per order. Once your account is set up, the discou… Read answer Do you offer a print broker or reseller program? Yes. 4OVER4 offers a print broker program for resellers. Submit a reseller certificate to receive up to 15% off online prices, with the disc… Read answer Does 4OVER4 work with retailers and wholesalers as a trade partner? 4OVER4 works with retail and wholesale partners through its trade and reseller programs. If you run a retail or wholesale business and want … Read answer What is your policy for defective or damaged products? 4OVER4 stands behind its work with a satisfaction guarantee. If a job is unacceptable because of a defect in workmanship, the team will eith… Read answer How do I report a printing error or quality issue? If your order arrives with a printing error or quality issue, contact 4OVER4 support so the team can review it. 4OVER4 backs its work with a… Read answer What should I do if I receive a product with a printing defect or quality issue? If you are not satisfied with your order, contact 4OVER4 within ten days of receiving it. The sooner you report it, the faster the complaint… Read answer What should I do if my printed cards have color bleeding on the edges? If your order arrives with quality issues such as edge bleeding or color bleeding onto the printed surface, contact 4OVER4 customer support … Read answer What should I do if I receive a misprinted or defective product? If you receive a misprinted or defective product, contact 4OVER4 support with details of the issue and visual proof. To process a reprint qu… Read answer What should I do if I received the wrong product or incorrect printing? If your order arrives and does not match what you ordered or expected, contact 4OVER4 customer support right away so the team can look into … Read answer What should I do if I receive a printed product with a defect like smudging or damage? If you receive a printed product with defects such as smudging or damage, contact 4OVER4 customer support with photos of the issue. In many … Read answer What if my printed items have quality issues like poor cuts or edges? If your printed items arrive with quality issues such as poor cuts, rough edges, or other defects, contact the 4OVER4 support team right awa… Read answer What should I do if I receive the wrong product? If you receive an order with issues such as the wrong product, damage, or defects, contact 4OVER4 within ten days of receiving the order so … Read answer What should I do if I receive the wrong product or damaged items? If you receive an incorrect or damaged order, contact 4OVER4 within ten days of receiving your package so the team can review it promptly. S… Read answer What happens if I receive defective or damaged printed items? If you receive printed items with quality issues, such as defects, marks, or damage that affects more than a minor portion, contact 4OVER4 s… Read answer What should I do if I receive a damaged or incorrect product? If you receive a damaged or incorrect product, contact 4OVER4 within ten days of receiving your order so the complaint department can review… Read answer What should I do if my design looks good in the proof but prints faded or unclear? If your printed product comes out faded or unclear even though the online proof looked good, contact 4OVER4 support so the team can compare … Read answer What should I do if my printed products have quality issues like edge bleeding? If you receive printed products with quality issues such as edge bleeding, color problems, or misalignment, contact 4OVER4 customer support … Read answer What should I do if my printed product arrives with a defect? If your order shows up with a defect, reach out to 4OVER4 customer support as soon as you notice the issue so the team can log it and start … Read answer What should I do if I receive damaged or defective printed materials? If your printed materials arrive damaged, scuffed, scratched, or bent, contact 4OVER4 customer support with photos of the damage and details… Read answer What should I do if my printed product has a quality issue? If your product arrives with a quality issue such as a crooked or misaligned design, contact 4OVER4 support and describe exactly what looks … Read answer What should I do if I receive a product in the wrong size? If your product arrives in the wrong size, contact 4OVER4 support with details and the actual measurements of what you received. The team wi… Read answer How do I submit a physical sample for quality review? To have physical pieces reviewed, mail the samples to the 4OVER4 returns address and include the items you want assessed so the team can eva… Read answer Do you print in CMYK or PMS spot colors? 4OVER4 prints in CMYK by default, which covers most jobs and drives the live pricing you see as you build an order. For closer brand matchin… Read answer What should I do if I receive printed items with quality issues like spotting or discoloration? If your printed materials arrive with defects such as spotting, discoloration, or lines running through the piece, contact customer service … Read answer What should I do if my printed cards have alignment or quality issues? If your cards arrive with alignment, quality, or text placement problems, contact 4OVER4 support with photos or physical samples that show t… Read answer What should I do if I notice my printed items are cut smaller than expected? If your printed items are cut smaller than expected or have other sizing problems, email 4OVER4 customer support with details and photos if … Read answer What happens to extra printed materials if I don't need all of them? If your order includes more pieces than you actually mail or use, you can ask for the extras to be sent back to you rather than discarded. T… Read answer What should I do if I receive fewer items than I ordered? If your count comes up short, contact 4OVER4 with your order details and the discrepancy. Counts can sometimes be off by a small margin, so … Read answer How does 4OVER4 count ink colors when printing? 4OVER4 prints in CMYK, so ink coverage is described by how many of the four process colors run on each side. Because black in this process i… Read answer Can 4OVER4 print products without borders? Yes, 4OVER4 can print without borders so the design runs to the edge of the piece. Reach out to support with your request and your updated a… Read answer Can I print ink on top of scratch-off elements? Yes. With scratch-off printing, your artwork is printed first and the scratch-off layer is applied over it, so your design sits beneath the … Read answer What is included in a site visit survey for wall graphics or large format installations? A site visit survey is a pre-installation check for larger projects like wall graphics and other large-format work. A technician assesses th… Read answer How are custom post-it notes padded and what quantities are available? Custom post-it notes are padded into fixed stacks, and the pad size you choose determines how many finished pads you receive. The minimum or… Read answer What are trading card sets and how do minimum quantities work? For trading cards, two terms work together. A "set" is the number of unique designs you are printing, and "quantity" is how many copies you … Read answer Can I specify that my product should be printed on both sides? Yes. When you place your order you can choose double-sided printing so your design prints on both the front and the back. The key is making … Read answer Can I get a custom size printed if it's not listed on your website? Yes, custom sizes can often be accommodated even when they are not shown in the standard options. The usual approach is to order the closest… Read answer What is the minimum size for foam core printing? Foam core printing has a minimum billed dimension, which means any order smaller than that minimum is still priced at the minimum size. This… Read answer How do I get assembly instructions or documentation for products I purchased? If you need assembly instructions or product documentation for something you ordered, the fastest route is to contact the support team with … Read answer Can you print variable quantities of different designs (like 1 of each design)? Yes. Variable design printing lets each unit carry a different design, so you can run many unique pieces in one order. That includes everyth… Read answer Can I request scoring on my printed pieces without folding? Yes, you can request scoring without folding. Scoring presses crease lines into the stock so the piece folds cleanly later, but the finished… Read answer Do you print spot color (PMS) or only full-color process? Printing is done in full-color process, also known as CMYK. If your artwork calls out PMS (Pantone Matching System) colors, they are convert… Read answer Do you print 8x10 photos? Yes, printing at 8x10 is possible, though whether it fits depends on the specific product you have in mind. Some formats support that size d… Read answer Do you offer folding as an add-on service? Yes, folding can be added to many custom print projects as a finishing service. The important part is telling the team exactly how you want … Read answer What standard sizes are available for table runners? Table runners come in a range of standard widths and lengths designed to fit common display and event tables. The current size options and p… Read answer What material are custom volleyball jerseys made from? Custom volleyball jerseys are made from a premium spandex polyester fabric that is moisture-wicking and breathable, then finished with full … Read answer Do you offer scratch-off printing in quantities larger than 10,000? Scratch-off printing is offered in set quantity tiers on the product page, and if you need more than the largest tier shown, larger runs can… Read answer How do I get information about custom coil colors for spiral notebooks? For custom coil colors on spiral coil books, the production department is the best source, since they keep the current list of available coi… Read answer What does the 4/4 ink option mean for double-sided printing? Selecting 4/4 at the ink option in the instant price calculator means your product prints double-sided in full color, with four-color proces… Read answer Do you offer eco-friendly or sustainable printing materials? Eco-friendly and sustainable printing options can be discussed on a per-project basis. The best way to get specifics is to email the team wi… Read answer Can I add an elastic option to Kraft hangtags? Adding an elastic loop or cord to Kraft hangtags is a custom finishing touch, so it is handled through a custom quote rather than the standa… Read answer What tie or chord options are available for hangtags? For hangtags we can supply 9 inch elastic white cords, and you decide how they arrive. Option What it means Cost impact Inserted for you We … Read answer Do hangtags come with strings? Hangtags ship without strings by default. The base price covers the printed tag only. Strings are not part of the standard product or the ba… Read answer Do custom hangtags come with string or attachment holes? Custom hangtags can be produced with a punched hole and a string attached when you ask for it. Hole placement, size, and attachment options … Read answer Can you handle complex die-cut jobs that require assembly? We handle simple die-cutting, meaning a shape cut from a flat printed sheet. Jobs that need assembly go beyond that. Basic contour and shape… Read answer What color variations should I expect on reprints? Exact color matching between two separate print runs cannot be guaranteed, which is normal for professional printing. Expect a possible devi… Read answer Can you print and assemble products with eyelets or grommets? Yes, we can print and assemble products finished with eyelets or grommets. For an accurate quote, provide these details: The final dimension… Read answer Can I specify custom hole punch sizes and placement on printed items? Yes, custom hole punching is available, including a specific hole size and placement. Specify the hole diameter you need. Specify the placem… Read answer Can I choose the direction of the lenticular effect? Yes, you can choose the direction the lenticular effect animates. Left-to-right is common for flip and animation effects. Top-to-bottom work… Read answer Do you offer custom cardboard cutouts without printing? Custom cutting-only projects, with no printing involved, can be quoted on request. Submit your die-line, the outline file that defines the s… Read answer Can I cut or trim a lenticular print to make it smaller? We do not recommend cutting or trimming lenticular products, because the lens material tends to crack along the cut. Trimming after producti… Read answer Do you create custom-sized products, and how do I request one? For custom sizes or products not listed on the site, reach out with your exact requirements. Provide the finished dimensions you need. Inclu… Read answer What is the minimum quantity for trading cards with custom designs? The minimum order quantity for trading cards is shown right in the instant price calculator on the trading cards page. Select your size, sto… Read answer Do you print hardcover books? Hardcover, or case, binding is not offered, but perfect binding is available as a strong alternative. Binding Offered Notes Hardcover / case… Read answer Do you offer hard copy proofs for lenticular printing? Hard copy proofs are not offered for lenticular products. The setup and make-ready for a single proof is nearly the same as running the full… Read answer What's the maximum size you can print? The maximum print size depends on the product and its production method. Standard products list their available sizes in the price calculato… Read answer Can you print lenticular images? Yes, lenticular prints are available. Share your project specifications, desired dimensions, and quantity. Samples can be provided so you ca… Read answer What quantities are available for contour cut cards? Contour cut card quantities are limited to the preset options in the instant price calculator on the product page. Choose from the quantity … Read answer Can you mount printed materials to cardboard instead of foam core? Yes, cardboard mounting is available as an alternative to foam core. Mounting Thickness Relative cost Foam core Thicker and more rigid Stand… Read answer Do volleyball jerseys include names and numbers? Yes, custom volleyball jerseys can include names and numbers at no extra charge, and adding them is optional. Names and numbers are free whe… Read answer Do you offer scoring services for folded products? Yes, scoring is available for folded products, and it creates a clean crease so heavier stock folds without cracking. A scoring fee applies … Read answer Do you have videos showing how hologram cards look? There are no videos of hologram cards available at the moment, but there are other ways to see the effect. Sample cards can be requested so … Read answer Can you print on both sides of die-cut cards? Yes, die-cut cards can print on both sides. Select the 4/4 option at checkout. 4/4 means full color on both the front and the back. 4/0 woul… Read answer What printing method is used for hooded long sleeve shirts? Hooded long sleeve shirts are produced with full dye-sublimation printing. The dye is infused into the fabric, so it will not crack, peel, o… Read answer What should I include when requesting product samples? To request samples, email customer service with a couple of key details. Your full shipping address. The specific samples or products you wa… Read answer What products can have edge gilding applied? Edge gilding is available on a select set of products, not the entire catalog. Visit the edge-gilded products page for the complete list of … Read answer Do hangtags come with string attached? No, hangtags do not ship with string pre-attached. The base product is the printed tag only. If you want strings added, request a custom quo… Read answer How long does it take to receive product samples? Sample requests are typically mailed out the same business day they are received. Same business day dispatch in most cases. Total delivery t… Read answer How are table throw colors determined? The color of a table throw comes directly from the background color in the artwork you submit. The printed fabric matches the background of … Read answer What is the maximum width available for foam core boards? Foam core boards are cut from large master sheets, so a single board can be produced up to 46 inches wide. Anything wider than that cannot b… Read answer Do custom polo shirts include free setup? Yes. Custom polo shirts include free setup, so there is no separate charge just to prepare your order for printing or embroidery. You also g… Read answer What signature panels are available on 30mil plastic cards? 30mil plastic cards can be produced with a signature panel, which is a writable strip where a cardholder can sign in pen. It is commonly use… Read answer What are the size restrictions for digital print booklets? Digitally printed booklets are offered in the standard sizes shown on the booklets product page. Digital printing runs on set sheet sizes an… Read answer Are booklets available in custom sizes like 8.5 x 8.5 inches? Booklets are offered in several standard sizes, and a custom size such as 8.5 x 8.5 inches may also be possible depending on the print metho… Read answer Do carbonless forms come in booklet form or are they loose sheets? Carbonless forms are supplied as loose sets of sheets rather than as bound booklets. Each set is made up of multiple plies so that whatever … Read answer Do you offer personalized or variable printing for direct mail? Yes, personalized direct mail with variable printing is available. Variable data lets each piece carry unique details, so you can print diff… Read answer What do I need to provide for scratch-off tickets? For scratch-off tickets, you supply all the artwork and any data that needs to appear under the scratch-off area. What you provide depends o… Read answer How do I request sequential numbering on plastic gift cards? Sequential numbering, a form of variable data, can be added to plastic gift cards through the order comments. You add the product to your ca… Read answer What sizes do frosted plastic cards come in? Frosted plastic cards are produced in the standard plastic card size, which matches a typical credit card format. That familiar size fits st… Read answer Can you raise letters on plastic cards, or only numbers? Raised (embossed) personalization on plastic cards is available for numbers only. Raised lettering is not offered, so any text you want in a… Read answer How do I review my files before production starts? You can review your files before anything prints by ordering a free online proof during checkout. After you complete checkout, a file repres… Read answer What should I do if the website shows 'files have not been received' even though I uploaded them? If your order status shows "files have not been received" even though you uploaded them, the first step is to confirm the files actually app… Read answer What happens if there's an issue with my uploaded files? If there is a problem with your files that prevents a proof from being created, the team will contact you with details about the issue, and … Read answer What should I do if I receive a file problem notification? If you receive a file problem notification, start by checking your account and the support email for the specific details of the issue. The … Read answer How do I personalize event badges with individual information? Event badges are personalized through variable data printing, which merges a spreadsheet of unique details into a single badge template so e… Read answer How do I know if my uploaded files were received correctly? File receipt is confirmed in writing so you always have a record that your artwork arrived and is queued for review. Confirmation with detai… Read answer Do I need to provide a print-ready PDF file for custom die-cut products? Yes. Custom die-cut products need a print-ready PDF that shows every shape laid out on the sheet you have chosen, so production knows exactl… Read answer What happens to my uploaded file if I only want to use some pages? If your uploaded file has more pages than you want printed, the online proof lets you flag exactly which pages to keep so only those go to p… Read answer What should I include when submitting files for a custom die-cut product? A custom die-cut order needs the dieline file above all else, since that outline tells production the exact shape to cut. Include the dielin… Read answer Can I delete a PDF file after I've uploaded it? Uploaded PDFs cannot be deleted, but you do not need to. Production always works from the newest file, so a fresh upload replaces the old on… Read answer What should I do if I notice an error in my file before printing? Catching an error before printing starts is the ideal time to fix it. Contact customer service right away with the details and a corrected f… Read answer What happens if my file needs adjustments before production? If the team needs to adjust your file, a free online proof is created for your approval, even on orders sent straight to production. Proof f… Read answer How do I check if my file will work for printing? The surest way to check a file is to generate an order, upload it, and request a free online proof that shows how the design will print. Cre… Read answer What file formats can I submit, and where should I email them? Many file formats are accepted. If a format gives you trouble, email support with your order number and they will confirm whether it needs c… Read answer How do I use an Excel file to personalize badges with different names? Personalizing badges with different names uses variable data: a spreadsheet supplies the names and a template PDF shows where each name goes… Read answer What should I do if I notice an error in my file after I've submitted it for printing? An error caught after submission but before printing can still be fixed. Contact customer service right away with the corrected file. Act be… Read answer Can I email files instead of uploading them through the website? Yes. If the upload tool fails or a file is corrupted, you can email files directly to support with your order details. When to email: use em… Read answer Can I remove uploaded files and replace them with new versions? If the upload interface will not let you remove an old file, support can swap it for you so the correct version is used. Contact support: if… Read answer What should I do if my uploaded files have a problem? If uploaded files have a problem, re-upload the corrected versions through your order, or contact support if the order is already placed. Re… Read answer How do I submit a mailing list or data file for variable printing like inkjetting? Variable data such as mailing lists and inkjet addressing is handled separately from your artwork. Instead of uploading it with your print f… Read answer What should I do if I uploaded the wrong file or selected the wrong specifications? If you have already rejected your proofs because the file or the specs were wrong, the fix is simple: send the corrected file and a new proo… Read answer Can I make changes to my file after I've submitted it? Yes. As long as your job has not gone to print, you can swap in an updated file. Reach out to customer support with the new artwork and they… Read answer Can I send my files via WeTransfer or file-sharing links instead of email attachment? Yes. When a file is too big to attach, a file-sharing link works well. Send the link to customer support and reference your order so it reac… Read answer What should I do if I need to submit corrected files? When you have a corrected file to send, contact customer support with the updated artwork. A new online proof is posted to your account so y… Read answer I uploaded my files but can't see them on the site. What should I do? If your files uploaded but do not appear where you expect, choosing the free online proofs option is the easiest path. A file representative… Read answer What file format should I use for variable data like numbering? Variable data such as sequential numbering should be supplied as a spreadsheet so each piece can be assigned its own value accurately. Submi… Read answer What file transfer methods do you accept for large files? When a file is too large to email, a transfer service does the job. Send the file through a service and coordinate with support so it reache… Read answer What happens if my file title says one thing but I want it printed on a different side? If the printed side does not match how the file was named, just let support know which side you want it on. They can adjust the placement an… Read answer What should I include if I need to email a file correction to support? When you email a corrected file, the one detail that speeds everything up is your order number. It lets the team find your job and apply the… Read answer What file format should I use when submitting a mailing list? Mailing lists are handled as data, so an Excel spreadsheet is the format to use. Send it to support with your order referenced for a clean m… Read answer Can I get my completed project files as JPEGs or a ZIP file? Yes. You can request your finished files in a different format if you need them for your own records or reuse. Ask for the completed files a… Read answer Can I email a large file instead of uploading it to the website? Yes. If a file is too large for the website upload, email it to the support team instead and they will add it to your order. Email the file … Read answer What should I do if I have trouble uploading files to my project? If the website upload is not cooperating, you do not have to force it. Email your files to support and they will attach them to your order. … Read answer Can I request revisions to my proofs before they go to print? Yes. Proofs exist so you can catch and correct anything before your job moves to production, and nothing prints until you approve it. Review… Read answer Is the customer responsible for proofing accuracy? Yes. It is the customer's responsibility to carefully review and verify the proof before approving the artwork. The proof is your final chan… Read answer How do I revise my design after rejecting the proofs? Revising a design after you reject a proof happens inside the proofing stage, not through the reprint process. Rejecting simply reopens the … Read answer Can I request physical sample proofs or hard copy proofs to be mailed to me? Yes. A hard copy proof is a physical printed sample mailed to you so you can confirm color and finish in hand before the full run prints. Yo… Read answer How do online proofs work and what do I need to do after reviewing them? Online proofs post to your account for review, but reviewing alone does not start production. There are two separate steps you must complete… Read answer Why do my online proofs look blurry? Online proofs are delivered at low resolution for fast on-screen viewing, so a slightly soft or blurry appearance is normal and does not ref… Read answer What should I do if my proofs are incorrect or have errors? If a proof is incorrect or you spot an error, reject it and describe exactly what is wrong. The proofing stage exists to fix these issues be… Read answer Can you create custom mockups or revised proofs to confirm design placement and sizing? Yes. If you need to confirm how a design sits on the product, or how personalized details will look, our team can generate a revised proof o… Read answer Can I change my file or copy after I've approved proofs? You may still be able to change a file after approving proofs, but it depends on how far the order has moved. Reach out as soon as possible … Read answer What do I do if I can't approve my proofs on the website? If the website will not let you approve your proofs, you do not have to be stuck. Support can complete the approval for you so your order st… Read answer How can I verify that text and image quality in my proofs will match the final print? Yes. Your proof is built to show how text, images, and overall quality will appear on the finished product, so it is the right place to conf… Read answer Will I get a notification when my updated proofs are ready to review? Yes. You do not have to keep refreshing your account. An email notification goes out when your updated proofs are ready to approve. After yo… Read answer How do I submit corrected files after rejecting proofs? After rejecting a proof, you can submit corrected files in a couple of ways. New proofs are generated once your files are received. Upload y… Read answer Can I verify that QR codes in my proofs will scan correctly? Yes. You can confirm a QR code works before approving your proof, and it only takes a moment to test it yourself. Scan the QR code shown in … Read answer How can I verify that my proofs show both the front and back of the same file? Yes. For a double-sided piece you can confirm that the front and back on your proof come from the same file and are paired correctly before … Read answer Can I make changes to my files after I've uploaded them for proofing? Yes. The proofing stage is exactly when you can still change your files. If something is off, you correct it before anything prints. Reject … Read answer What should I do if my proofs don't look right? If something about your proof looks wrong, do not approve it. Reject it and explain the issue so a specialist can look into it. Reject the p… Read answer How do I update my design after I've received proofs? Updating a design after proofs are posted is straightforward. Reject the proof, supply the corrected artwork, and note what changed. Reject … Read answer Can I change my file after rejecting proofs? Yes. Rejecting proofs is what lets you swap in a corrected file. Production waits until you approve the updated version. Upload the correcte… Read answer Can I request changes to my design after proofs have been posted? Yes. Posted proofs are not final until you approve them, so you can still request design changes after reviewing. Contact customer service w… Read answer How do I reject proofs and request revisions? Rejecting a proof and requesting a revision happens in your account, and the detail you provide drives how accurately the revision comes bac… Read answer Can I modify my design after I've submitted proofs for approval? Yes. Submitting a proof for approval does not lock your design. You can reject it and ask for changes before production. Reject the proof an… Read answer How should I submit updated print-ready files if proofs have issues? If your online proofs have issues, you can submit updated print-ready files so new proofs can be generated from the correct artwork. Contact… Read answer What should I do if proofs appear too small or are difficult to view? If a proof appears too small or is hard to view, it was likely uploaded in a way that is not readable. Reject it and flag the issue so it ca… Read answer What happens if I notice my proofs have front and back mixed up? If the front and back appear swapped on your proof, do not approve it. Flag it right away so the layout can be corrected before printing. Co… Read answer What does 'Awaiting Technical Review' mean for my proofs? An Awaiting Technical Review status means your files are still being checked and your proofs are not yet ready for you to act on. While the … Read answer How do I refresh and check my online proofs after uploading new files? After uploading new files, a quick browser refresh usually loads the latest proofs so you can review the current version. Refresh the websit… Read answer What should I do if I need to reject proofs and resubmit with corrected files? If you need to reject proofs and resubmit corrected files, support can help you reject them so you can upload the corrected artwork. Contact… Read answer How do I see my proofs after uploading a new file? Your proofs live in your account under Online Proofs. After uploading a file, the proof appears there once it is ready. Find your proofs in … Read answer How do I reject proofs if they're not correct? If your proofs are not correct, reject them and explain why. That opens the door to request updated proofs. Reject the proofs from your orde… Read answer Do you offer hardcopy proofs and how fast can I get one? Yes, we offer hardcopy proofs, and a fast turnaround option is available so you can confirm your piece in hand quickly. Next-day hardcopy pr… Read answer What if I need to change the photos or files I submitted for my proofs? If you need to change the photos or files behind your proof, reject the current proof and upload the correct files so a new proof can be cre… Read answer What proofing process do you use for custom orders? Custom orders go through an online proofing process so you can confirm your artwork before anything is produced. Online proofs are provided … Read answer Are all fonts available for both the front and back of my design? The same font library is available for both the front and the back of your design inside the online design tool, so a typeface you use on on… Read answer What happens if my design files are not print-ready? When a file is not print-ready, the prepress team will try to extract and adjust the artwork so it can go to press, but that repair process … Read answer What should I do if I notice the front and back of my product have the same design and I think it's a mistake? If a proof shows the front and back looking identical and you believe that is a mistake, do not approve it. Reject the proof and use the com… Read answer What if my design file needs corrections before printing? If your file needs changes before it prints, send the corrected version to customer service with a clear note about what changed. The team u… Read answer Do I need to size my artwork to the exact dimensions, or can you resize it for me? Artwork should be sized to the exact dimensions of your product before you upload, since files are not resized for you. Supplying the correc… Read answer I'm having trouble uploading or designing files in your online tool. What should I do? Trouble with the online design or upload tool is usually a browser or session issue, and a few quick steps clear most of them. If the proble… Read answer Can I modify a previous card design and add personalization like names? You can modify a previous card design and add personalization such as names, but reworking an existing file or setting up variable names may… Read answer What should I do if I notice an error in my uploaded design file? If you spot an error in a file you already uploaded, you can replace it by re-uploading a corrected version, and a new proof will be generat… Read answer Do you offer designer services to help create my design? Designer assistance is available if you would rather have the team help create or finish your artwork, and this service carries an additiona… Read answer How do I get help with my die-cut or custom design project? For a die-cut or other custom project, the file rep department can provide the exact specifications you need and answer design questions spe… Read answer What should I do if I'm having trouble saving or submitting my design? If you cannot save or submit your design, the cause is usually a stale browser session, and resetting it clears most cases. A clean login of… Read answer Can I submit my own print-ready file instead of using the online design tool? You are not required to use the free online design tool. It exists for building a design from scratch, but if you already have a print-ready… Read answer What happens if I need to change artwork after approval? You can upload updated artwork to your order even after an initial proof, and a new proof is generated from the revised file for your review… Read answer Do I need to approve my design before paying? You can review your design before paying by selecting the free online proofs option at the instant price calculator. That lets you approve o… Read answer How do I check if my artwork uploaded correctly? You can confirm the upload before anything goes to press by reviewing your online proof. Free proofs are generated in your account so you se… Read answer What font options are available for personalizing event badges? You are not locked into a fixed font menu for personalization. Request the typeface you want and it can be applied to your badge names and t… Read answer Can I edit the design on my personalized items after approval? Personalized items stay editable right up until you approve them. The proofing stage is where you make final tweaks before anything is commi… Read answer How do I adjust the size of text in the online design tool? Resizing text in the online design tool takes just a couple of steps. Select the text first, then scale it with the handles or the toolbar. … Read answer Can I resubmit artwork after initial approval? You can still swap in updated artwork after an initial approval. Reach out with your order details and the team will help load the revised f… Read answer How do I request designer assistance for help with my design? Design help is available when you need a hand building or adjusting a file. Email the design team with your specs and they can put together … Read answer Can I submit replacement pages as print-ready PDFs, or do I need to provide the original design file? Replacement pages can be supplied as print-ready PDFs. You do not have to hand over the original native design file just to swap a page. Exp… Read answer Can I save my design and reuse it on a different product? Saved artwork lives in your account and can be reused across products. Design once and apply it wherever it fits. Save your design to your a… Read answer Will you keep my artwork on file for reorders? Your artwork is kept on file so reorders are quick. When you are ready to run the same design again, there is no need to start over. Approve… Read answer What support is available for designing my hooded long sleeve shirt? You are not on your own when designing apparel. Complimentary art support is available on the product templates, so the team can help you ge… Read answer Can I customize the design areas on hooded long sleeve shirts? Apparel like this gives you the full canvas to work with. All design areas are open, so you can decorate the whole garment rather than a sin… Read answer What areas of a custom sublimated product can I design and customize? Custom sublimated products print edge to edge across the whole surface. Every design area is open, so your artwork can cover the entire prin… Read answer How do I add text to my design? Adding text in the design tool is straightforward. The text control sits in the tool panel, ready to drop a new line onto your layout. Find … Read answer How do I find my saved designs? Everything you have saved is gathered in one place in your account. No need to rebuild a layout you already created. Log in and open your ac… Read answer Can I specify custom trim sizes or special printing instructions? Custom trim sizes and special requests are handled through order notes. When your exact size is not a listed option, order the nearest stand… Read answer What file formats and setup requirements do you accept for custom projects? For a custom quote, you can send your art files right along with the request. Attach them to your quote email and the team reviews them for … Read answer How can I verify my file resolution is high enough for my print job? You do not have to guess whether a file is sharp enough. The file rep team checks resolution during the proof process and flags anything tha… Read answer What is the Safe Zone on my product template and can artwork bleed outside of it? The Safe Zone is the printable area of your template, shown in green. Anything meaningful should sit inside it, because artwork outside that… Read answer What happens to the red trim line and green safety lines when my file is printed? The colored guide lines on your proof are for reference only and never print. You do not need to strip them out of your file yourself. The r… Read answer What happens if my file has low resolution when I submit proofs? A low-resolution flag on your proof means the uploaded artwork does not have enough detail to print sharply. The fix is simple: send a highe… Read answer What file resolution and quality do you need for printing? Print resolution is measured in DPI (dots per inch), and 300 DPI at final size is the standard for crisp output. Files that fall below that … Read answer What file resolution should I use for proofs? Always submit high-resolution files when requesting proofs. Low-resolution uploads can trigger error messages during proof generation and, e… Read answer Do you offer free design setup and art support? Yes. Free setup and complimentary art support are included when you work from our templates, so you are not on your own if a file needs a nu… Read answer How do I get help with lenticular printing file setup and technical questions? Lenticular printing has its own setup rules because multiple frames are interlaced behind a lens, so it helps to talk to a specialist before… Read answer Are proofs in low resolution or high resolution? Online proofs are shown in low resolution so they load quickly in your browser. That preview is only for checking layout and content. The fi… Read answer My template fold lines don't match the preview. The outside and inside panels seem reversed. What's going wrong? When outside and inside panels look reversed, it almost always comes down to template orientation. Folded pieces place panels in a specific … Read answer How do I submit custom artwork or design files that don't fit your online templates? Custom artwork that does not fit a standard online template can still be ordered easily. Place the order first, choose proofing at checkout,… Read answer Where can I find blank templates to download for mockups? Blank templates for mockups live on the Templates Page, not on individual product pages. Downloading the right template first keeps your siz… Read answer Do I need to remove placeholder text like 'First Name, Last Name' from my design template? You are free to remove placeholder text like First Name, Last Name and design the piece however you like. The placeholders are only there as… Read answer Can I get a template for plastic cards before submitting artwork? Yes. Templates are available for products like plastic cards so you can format artwork correctly before you submit. Requesting one up front … Read answer Can I download a template as a PDF for my designer? Yes, PDF versions of templates are available for handing off to a designer. To get the right file, share a couple of details so it matches h… Read answer What file formats do you provide for design templates? Design templates and dielines are provided in more than one format so they fit different workflows. PDF works for viewing and printing, whil… Read answer What should I do if the template download tool isn't working or is loading slowly? If the template download tool is slow or not responding, you do not have to wait it out. The support team can send the files to you directly… Read answer Do you provide design templates for custom cards? Yes, we provide design templates for custom cards so your artwork is sized and set up correctly. Templates are offered for Adobe Photoshop a… Read answer How do I request a custom template that's not available on your site? If the template you need is not listed on the product page, the production team can build one for you. Send your request to the production d… Read answer Can I get help designing custom templates for bulk orders? Yes. For larger runs and custom projects, the team can help you plan and prepare templates so every piece lines up correctly across the full… Read answer Are design templates available for plastic identification cards? Yes. Blank templates are available for plastic identification cards, and they are the safest starting point for your design. Download the bl… Read answer Where can I find the template for table throws? Yes. Blank templates for table throws are available in the blank templates section of the site, listed under table throws. Download the one … Read answer Can I print on a CD sleeve with a window cutout? Yes, CD sleeves with a die-cut window can be printed. Build your order with the instant price calculator on the CD sleeves product page, and… Read answer Why does my mockup show blurred text on the back of my print? A little blur on the back of a mockup is almost always a preview limitation, not a sign of how the finished piece will print. The online pre… Read answer What are the space requirements for an address field if I want automatic merging? For orders that go through automatic mail merge, the address field needs enough clear space for the system to place addresses without a pers… Read answer Can you print custom items with variable data like QR codes? Yes, items with variable data such as unique QR codes can be printed. The key is supplying the changing information in a clean spreadsheet a… Read answer What do I need to provide to create a custom scratch-off product? A custom scratch-off product is built from two separate files: your printed design and a mask that defines the scratch area. Keeping them se… Read answer What should I do if I'm getting an error message when trying to create a QR code? If an error pops up while you are building a QR code, the fastest path to a fix is to capture exactly what you are seeing and hand it to the… Read answer What should I do if my QR code doesn't scan properly? If a QR code will not scan reliably, it has to be corrected before the job can print, since we cannot proceed with a code that does not func… Read answer Can I request that black ink be printed as true black instead of a lighter shade? Yes, you can ask for true, solid black rather than a washed-out gray, and the proofing stage is the moment to flag it. If blacks look light … Read answer What happens during the technical review process? After you place an order, your files go through a technical review before anything is printed. A file representative checks that the artwork… Read answer What are the correct panel dimensions for a folded card? Panel sizes on a folded card are not always a simple split of the flat dimensions. The fold type changes how much each panel should measure,… Read answer Can I change the orientation of my product from portrait to landscape? Yes, you can switch a product from portrait to landscape. The place to request it is the proof review stage, where your feedback goes straig… Read answer Can I stop production if I notice an error before printing? Yes. As long as your order has not gone to print yet, production can be stopped so you can correct a mistake. The important thing is to act … Read answer How do I provide variable data or sequential numbering for my print job? Jobs that need variable data, like sequential numbering on tickets or forms, run off a data file you provide. Supply the numbers or fields i… Read answer How do I specify the exact hole position on hangtags? Hangtag holes usually sit 1/8 inch to 1/4 inch in from the edge, and you can pin the exact spot yourself right in the artwork. Mark where yo… Read answer How do I get help resizing an image for a specific card size? If your image does not match the card size you are ordering, the support team can help you resize and position it correctly. Reach out with … Read answer How do I find the imprint area dimensions and product specifications? The quickest way to find a product's dimensions and imprint area is the blank template on that product's page. The template is drawn to the … Read answer Can I stop the printing to fix an error before production starts? Yes. If you catch an error before the job goes to production, you can request a hold and swap in a corrected file. Speed matters here, so co… Read answer Is the QR code generator tool currently available? The built-in QR code generator is temporarily unavailable while the team works on restoring it. There is no set completion time posted, so i… Read answer What should I do if my uploaded image looks different in color (e.g., greener) than my original file? If your uploaded image looks off in color, for example greener than your original, request free online proofs when you place the order. That… Read answer What CMYK color profile should I use when submitting a PDF file? Submit print-quality PDFs in CMYK with 1/8" (0.125") bleed on every side. When it comes to the color profile, keep it simple so the file pro… Read answer If my file has black ink and faded grey colors on the back, should I select 'Black Ink' or 'Color' for printing? When a design mixes solid black with faded grey, choose 4/4 (full color on both sides). Grey is not a separate ink. It is a lighter tint bui… Read answer Can I color-fill an uploaded logo in the online design tool? The online design tool cannot color-fill or recolor a logo you upload. It treats an uploaded logo as a finished image, so any color change h… Read answer How do I request a custom size or non-standard product? For a custom size or a product that is not listed on the site, send a custom quote request to the estimates department by email. The more co… Read answer What quantities are available for booklets? Booklet quantities are offered in set tiers shown on the instant price calculator on the booklets product page. The available tiers depend o… Read answer What size should I specify if my measurement doesn't match your standard options? You can order a size that is outside the standard options. Pick the closest standard size, then specify your exact measurements on the order… Read answer How do I verify what was ordered if I think there's a printing error? Every order generates a proof that shows exactly what will be printed, so you can confirm what was ordered and compare it to what arrived. Y… Read answer How do online proofs work, and when do I see them? Online proofs are a digital preview you approve before printing begins. To use them, choose the online proof option, and you will receive th… Read answer What is included in the original quote for custom projects? A custom project quote usually covers the initial layout plus one round of revisions at no extra charge. Anything beyond that may be billed … Read answer What file formats should I submit for bulk personalized projects like name lists? For bulk personalized projects such as name lists, both Excel (.xlsx) and comma-separated (.csv) files are accepted. They hold the same kind… Read answer What should I do if a custom size I want is not available in the online cart? If your size is not offered as a standard cart option, contact support with your specifications and they can provide a custom quote. Give th… Read answer What are hard copy proofs and what do they cost? Hard copy proofs are physical printed samples mailed to you so you can review the real print quality and colors before full production. An a… Read answer Do you need to see a design before providing a quote? In most cases the team needs to see your design or a mockup before giving an accurate quote. Seeing the artwork lets them confirm feasibilit… Read answer Can I request proofs before printing? Yes. For most orders, and especially custom or modified ones, a digital proof is provided for your approval before printing starts. After yo… Read answer How does online proofing work? When an order is marked for a free online proof, you receive an email notification. Reviewing and approving that proof is your responsibilit… Read answer I can't select the 4/4 printing option-it's not working. How do I fix this? If the 4/4 printing option will not select, it is usually a browser compatibility issue rather than a problem with your order. A few quick f… Read answer What should I do if I receive system-generated emails about file uploads even though my files have already been approved? Automated emails about pending file uploads are system notifications. If your files have already been approved and are moving through produc… Read answer How do I check the status of my online proofs? Online proofs are posted to your account after your order is processed, usually within a short time of submission. Check your account for th… Read answer Do I need to provide a mockup or design file for a custom quote? Yes, providing a mockup or design file helps ensure an accurate quote. It lets the team confirm the specifications that drive price before q… Read answer How do I review my proofs online? Yes, proofs for your order are available to view online in your account. After you upload files or make changes, a proof is generated so you… Read answer What happens after I approve proofs? Do I need to do anything else before printing starts? After you approve the proofs, there is one more step: you must authorize the order to send it to print. Approval alone confirms the artwork,… Read answer Can I place recurring orders every month with different files? Yes, you can place a new order every month and swap the file each time. Recurring monthly orders are not a problem. Submit a fresh order eac… Read answer How do I submit a quote request for multiple custom projects? For custom project quotes, email the estimating team with your details and attached files describing what you need. You can include more tha… Read answer How do I submit files for a custom quote if the online form isn't working? If the online quote submission is not working, reach the sales team directly by phone or email instead. They can take your files manually an… Read answer How do I approve my online proofs after receiving them? Approving your online proofs takes a few clicks in your account, and one important follow-up step. Log into your account and go to Online Pr… Read answer How do I check on my proofs? Your proofs are available on your order page, where you can view them any time. Open the order to see the current proof. Check the layout, t… Read answer If I need multiple shipments to different addresses, do I have to place separate orders? Yes. Shipments going to different addresses need separate orders so each destination is handled correctly. Place a separate order for each s… Read answer What should I do if my proofs are incorrect? If a proof does not look right, you do not have to accept it. Rejecting the proof reopens the file so you can send a corrected version, and … Read answer How do I review my design before it goes to print? Every order gives you a digital proof to review before it prints, so you can confirm the layout matches what you expect. The proof reflects … Read answer How can I share proofs with someone else for approval? There is no built-in shareable proof link, so proofs are meant to be reviewed inside the account they belong to. If a colleague or client ne… Read answer What happens when I accept online proofs-do I need to take any additional action? Accepting the proof is only the first half of finalizing an order. After you accept, there is one more step to actually push the job into pr… Read answer What should I do with the sample after it's approved? When a physical sample is used for approval, only the approved sample needs to come back, paired with the signed approval sheet. That signed… Read answer Can I place two separate orders at the same time? The cart is designed to handle one order at a time, so you cannot check out two distinct orders in a single transaction. Finish or clear the… Read answer How do I print on only one side of a card? Single-sided printing is controlled by the color option you pick at checkout. Choosing the 4/0 setting prints full color on the front and le… Read answer Do I need to place separate orders for different product types? Yes. Each product type runs on its own specs, stock, and production path, so different products are ordered separately rather than combined … Read answer Can I make changes to my design after submitting it for proofing? Yes, you can still make changes after a file is submitted for proofing. Reject the proof, explain what needs to change, and upload the corre… Read answer Can specification changes affect my price and timeline? Yes. Changing the specs of an order can shift both the price and the production schedule, since size, stock, quantity, and finishing all fac… Read answer Can I make changes to my design after I've already ordered? Whether you can edit after ordering depends on who controls the file. If you have the order PDF and the tools to edit it, you can update the… Read answer What should I do if my proofs don't look correct or if I need changes? If a proof is off, use the reject option and describe exactly what needs to change. Detailed comments help a technician fix the file correct… Read answer What happens if I want to change my file after proofs are generated? Yes, you can swap in a new file even after proofs have been generated. Uploading a revised file triggers a fresh proof so you review the cor… Read answer What happens if I need a quantity that isn't listed on your standard options? Most orders are placed at the standard quantity tiers shown on the product page. There are only rare cases where an in-between quantity is p… Read answer What is the minimum quantity required per design for custom cards? Custom card orders carry a minimum quantity per design, and a single order cannot be split into mixed quantities across several different de… Read answer What if the quantity I need isn't listed on the website-like 60 units when only 50 or 100 are shown? When the exact quantity you want is not offered, the order is generally billed at the next tier up rather than at a custom count. Support ca… Read answer Can I request a specific quantity that's lower than the standard minimum? Yes, a quantity below the standard minimum can sometimes be arranged. These requests are handled case by case rather than through the standa… Read answer What if I need a quantity that isn't listed in the price calculator? If the calculator does not list the quantity you need, the team can quote it manually. In most cases the price rounds up to the next availab… Read answer What happens after my files pass technical review and go into production? Once your files clear technical review and the job enters production, there is nothing more you need to do. The system keeps you posted by e… Read answer Can I skip the approval/proofing process and go straight to production? Yes, you can choose to go straight to production instead of waiting on online proofs. It is a trade-off between speed and a final visual che… Read answer What file and approval deadlines do I need to meet for rush orders? Rush deadlines are tied to your desired delivery date and the product's lead time, so there is no single cutoff for every order. Getting fil… Read answer How long do I have to approve my proofs? You have a limited window to review and approve a proof once it is posted, and a reminder is sent if action is still needed. The exact windo… Read answer What is the Straight To Production option? Straight To Production is an ordering choice that skips the proof approval step. You will not receive a proof to review. Instead the file re… Read answer Can I skip the proofing stage and go directly to production for a reprint? Yes, you can skip proofs on a reprint when you are not changing anything and do not need to review the file again. Since the artwork already… Read answer Should I review proofs before production begins? Yes. Reviewing your proof before production is the recommended step, since it is your chance to catch issues while changes are still easy to… Read answer How long does it take to set up proofs for multi-part orders? Multi-part orders need each component set up as its own proof, so they take a little longer to prepare than a single-piece job. The full set… Read answer How accurate is the lead time stated on the website? Stated lead times reflect typical production, and in about 99% of cases orders ship within that window. They are estimates rather than guara… Read answer What approval deadline applies to rush orders? For a rush or next-day order, approve your proof as early in the day as you can. Late approvals do not get processed until the next business… Read answer How long does it take to receive updated proofs after I submit feedback? After you reject the initial proof and submit feedback, a technician works through your comments and the file before posting an updated proo… Read answer How long does it take to receive new proofs after I submit revisions? Once you upload a revised file and submit feedback through the Reject Proofs feature, a technician reviews the new file and comments before … Read answer How do I request a rush or expedited printing option? Yes, rush options are available, including 1-day printing on eligible products. Reach out to support to add a rush adjustment to your order.… Read answer How does the lead time work for rush orders? Rush lead time depends on the specific product and the turnaround option you choose, not on a single fixed number. Across the catalog, produ… Read answer What is the standard lead time for printing and mailing? A print-and-mail timeline has three stacked parts: production, mailing preparation, then USPS transit. Standard turnaround covers the printi… Read answer What is the typical production timeframe for specialty products like lenticular printing? Specialty products such as lenticular printing take longer than standard flat printing because of the layered animation setup and finishing … Read answer How long does production typically take for custom orders? Production time for custom orders varies by product and complexity, so there is no one number that fits every job. The biggest factor is whe… Read answer What is the production timeline for rush/same-day processing? Same-day rush lets an order finish within the same business day, but the clock only starts once two things are locked in: your proof is appr… Read answer What are the lead times for foam board products? Foam board products run on a 4 business day standard production time, with rush options available including a 1-day turnaround. Actual lead … Read answer What is the lead time for booklet printing? Booklet turnaround is driven by three variables working together, so the live estimate is always shown on the product page and again at chec… Read answer What is your standard lead time for printing projects? Standard production runs 5 business days for most printing projects. That figure can move depending on product complexity, customization, an… Read answer What is the typical production time for foam core counter cards? Standard production time varies by product, and foam core counter cards are typically handled as a custom order. For an accurate figure, con… Read answer How long does it take to receive proofs after uploading files? After you upload your files, the file review team processes them and posts proofs for your approval. The exact timing depends on current ord… Read answer What is the typical lead time for printed materials? Lead times range widely because they scale with the product and its complexity. Most jobs land between 2 business days and 15 or more busine… Read answer How long does it take to print lenticular cards? Lenticular cards are a specialized product, so they carry a longer production time than standard cards and each order is reviewed by the est… Read answer Do you offer local pickup in New York? Yes. Local pickup is available for customers in the New York area and can save you the cost of shipping. Select pickup as your delivery meth… Read answer What is the standard production time for large-quantity booklets? Booklet production time depends on page count and quantity, so a large run naturally takes longer than a small one. The current turnaround i… Read answer What is the lead time for lenticular prints? 3D lenticular products take longer to produce than standard print products because of the layered animation and precision finishing involved… Read answer How long does it take for a 2-day printing job to be ready for pickup? A 2-day turnaround means your order is ready for pickup at the end of the second business day or the morning of the third business day. Busi… Read answer When will I receive proofs after uploading my files? Once your files are uploaded, proofs are generated and sent for your approval shortly afterward. The exact timing depends on current volume,… Read answer What is the lead time for gatorboard printing? Gatorboard is a custom-quote product, so its turnaround is confirmed at the time you request your quote rather than posted as a fixed number… Read answer How quickly can I get proofs after submitting my files? Proof turnaround depends on the current workload and how complex your order is. Standard proofs are usually processed quickly, often within … Read answer How long does it take to print 5x7 cards? Turnaround for 5x7 cards depends on the specific product and the turnaround option you select at checkout, plus shipping time to your addres… Read answer What is the cut-off time for same-day pickup? Same-day pickup runs on a noon cut-off. Orders placed and approved before noon may be ready for pickup the same day, while anything approved… Read answer How quickly are orders sent to production after approval? Orders move to production immediately after approval. Once a job is approved and marked straight-to-production, it is locked in and cancella… Read answer What is the standard production time for orders? Standard production time is typically 7 business days, measured from when your order is actually sent to print. Two gates have to clear firs… Read answer How quickly can rush orders be completed? Rush orders can turn around very quickly when they are approved in time. For example, an order approved by noon can often be ready for picku… Read answer What is the standard lead time for custom print orders? Standard lead time for custom orders is typically 5 to 7 business days for production. Rush options may be available when you need it faster… Read answer What should I do if I haven't received my sample pack? If your sample pack has not arrived within a reasonable time, contact customer service with your order details so the team can track it down… Read answer What is the lead time for event badges or credentials? The production lead time for event badges is listed directly on the event badges product page, and shipping transit is added on top of that.… Read answer How long does the printing process take for bulk orders? Typical printing turnaround is 4 business days. If your order also includes mailing services, the mailing processing adds roughly another 4 … Read answer Can I update production time settings after approving a project? Yes, you can request a change to production time settings after a project is approved. The fastest route is to contact support with your ord… Read answer I didn't receive my sample pack. What should I do? If your sample pack never arrived, email the production department with your shipping details and ask for it to be sent as soon as possible.… Read answer How long does it take for uploaded proofs to be reviewed and available for approval? Once you upload your files, the prepress team checks them and posts a proof back to your account promptly, usually within about 10 minutes d… Read answer What is the lead time for custom booklet orders? Custom booklet orders have a standard production window of about 7 business days, measured from file approval rather than from when you plac… Read answer What is the standard production lead time? For most everyday print projects, standard production runs about 5 business days from file approval to the product leaving the facility. Thi… Read answer What is the typical lead time for book printing projects? Perfect bound book printing typically takes about 5 to 6 business days from file approval. Perfect binding glues the pages into a wrapped co… Read answer What is the typical lead time for reorders? Reorders generally move on a standard schedule of about 4 to 5 business days from approval. Because the artwork already exists and has been … Read answer Is local pickup available for orders? Yes, local customer pickup is offered as an alternative to shipping, which lets you collect a finished order in person instead of waiting on… Read answer How do I request a quote for a custom product that doesn't have standard pricing listed online? When a product does not show standard online pricing, you can request a custom quote instead of ordering off a price calculator. Submit a qu… Read answer How do I get a quote for multiple products together? To price several products in one order, use the Free Online Proof option at checkout rather than a separate quote form. You start the order … Read answer Can I get pricing for different quantities of the same product? Yes. Pricing scales with quantity, and the per-unit cost typically drops as the run gets larger because fixed setup costs are spread across … Read answer What happens to my quoted price if I don't approve it within a certain timeframe? Custom quotes are valid only for a set window because material and production costs can shift over time. If you do not approve a quote befor… Read answer Is the price the same for smaller quantities? Not always in the way you might expect. Pricing is built around quantity tiers, so a smaller quantity can sometimes carry the same price as … Read answer How can I request pricing alternatives or compare cost options? If you want to weigh different options before committing, share the product type and specs you are considering and the team can put together… Read answer Is there a setup fee for custom design or layout changes? There can be an added setup fee when a job needs type set or design changes made to your file, and the amount depends on how involved the wo… Read answer What is the pricing for 5x7 perfect-bound books? A 5x7 trim is not a listed standard size for perfect bound books, so the way to order it is to pick the nearest standard size on the price c… Read answer Does your mailing service price include postage? Yes. The mailing service price bundles postage together with printing and the full processing workflow, so the quoted figure is not printing… Read answer Does printing on both sides of a product cost more than single-sided printing? Yes. Printing both sides, noted as 4/4, generally costs more than printing a single side, noted as 4/0, because the second side uses additio… Read answer Are prices subject to change? Yes. Quoted and calculated prices are subject to change once your actual files are reviewed. The instant price is based on the specs you ent… Read answer Is there a price break for printing black ink only on the back of Folded Notecards? Yes. Folded Notecards offer a price break when the inside or back is printed in black only. During checkout you select the 4/1 option, which… Read answer Do you charge for file creation or editing services? Yes. File creation and editing are handled as paid design services billed at an hourly rate rather than bundled free with printing. If you n… Read answer How do I get a custom quote for bulk orders with multiple variations? For bulk orders that involve several variations, a personalized quote is the way to go rather than pricing each item separately online. Reac… Read answer How can I get pricing for products before uploading or designing my files? Yes, you can see pricing before your artwork is ready. On the product page, set your size and quantity, choose to upload your design, then s… Read answer Are quote prices valid indefinitely? No. Quote prices are not open-ended. A quote is valid for a limited time from the date it is issued and remains subject to change once your … Read answer Why did my prices change from my previous orders? Pricing is reviewed and updated periodically, so a current order can differ from one you placed in the past. The website and its pricing wer… Read answer How are pricing tiers structured for event badges? Event badge pricing is organized in quantity tiers, and because of how those tiers are set, a smaller quantity can share the same price as a… Read answer Do larger quantities get lower per-unit printing costs? Yes for printing, but not for every fee. The printing cost per unit drops as your quantity rises because setup is spread across more pieces.… Read answer Is there a setup fee for hooded long sleeve shirts? Hooded long sleeve shirts typically include free setup, so there is normally no charge to prepare your design for printing. Setup covers get… Read answer Is there a fee for design adjustments or file modifications? Yes, there can be. Design adjustments and file modifications made to get artwork print-ready may carry a typeset fee. When that applies, the… Read answer Do you offer distributor or bulk pricing? Yes, distributor pricing is available. Qualified distributors can receive a discount off standard online pricing, which is set up on the acc… Read answer How long are quotes valid, and when do prices change? A custom quote holds its pricing for a set window so you have time to review and approve it. After that window closes, material and producti… Read answer Does die-cutting cost extra on top of the print price? Yes. Die-cutting is a separate production step, so it carries a charge in addition to the base print price. Any custom shape you request has… Read answer Is there an upcharge for adding holes to products? Yes. Drilling or punching holes is an extra finishing step, so it adds a charge to the order. The exact amount is not one flat rate. It depe… Read answer Is there a setup fee for custom sublimated products? No. Custom sublimated products do not carry a setup charge. The price you see already covers preparing your artwork for the sublimation proc… Read answer How do I apply for tax exemption or a resale certificate? If your organization is tax-exempt or you hold a resale certificate, we can remove sales tax from your account or from a specific order. The… Read answer Do you offer tax exemption for resellers or businesses with a tax-exempt certificate? Yes. Resellers and businesses with a valid tax-exempt or resale certificate can have sales tax removed from their account or a specific orde… Read answer Is tax applied to orders from non-profit organizations? Non-profit customers are not charged sales tax. You may notice an estimated tax figure while you are shopping, but it drops off before payme… Read answer Will taxes be automatically removed if I have a reseller tax permit on file? Yes. When a valid reseller tax permit is uploaded to your account, sales tax comes off automatically at checkout. There is no need to reques… Read answer Can I pay for multiple orders together? In most cases, yes. Several orders can be combined so you settle them with a single payment instead of checking out one at a time. Our team … Read answer How do reseller discounts work? Qualifying resellers get a standing discount off base online pricing, applied automatically once the account is approved. Approval just take… Read answer Do you offer volume discounts on large orders? Yes. Larger runs can qualify for reduced per-unit pricing. Because the savings depend on the exact job, the best path is a custom quote with… Read answer What discount do resellers and tax-exempt customers receive? Resellers and tax-exempt customers receive a discount off base online pricing that applies automatically at checkout once the account is app… Read answer What should bulk/wholesale customers ask about for volume pricing? If you place regular, high-volume orders, reach out to talk through custom pricing built around your real ordering patterns rather than one-… Read answer How do I use a discount or promotional code? Enter your promotional code during checkout to apply it. If it does not take, the most common reason is that the code is not active yet, and… Read answer What are Daily Deals and how often do they change? Daily Deals are rotating, limited-time offers on select products. A new set appears each day, so the lineup is always changing and worth a q… Read answer Do you offer discounts for non-profit organizations? We support non-profit and community organizations. If you run a registered non-profit, reach out with your details and we will let you know … Read answer What is the reseller or distributor discount? We offer reseller and distributor pricing for qualifying accounts. It is set up once, then applied on your future orders through your approv… Read answer Do you offer bulk discounts for larger quantities? Yes. Bulk pricing is available, and the per-unit cost typically drops as your quantity goes up. For exact tiers, request a quote with the qu… Read answer Can I get a discount on large orders? It depends on the current offers. Discounts on large orders can vary, so the quickest way to check is to look for an active code or ask our … Read answer Are there any current promotions or discounts available? Promotions come and go, so they are not always running. The most reliable way to see what applies is to check during the ordering process, w… Read answer How can I get a sales tax exemption as a non-profit organization? Non-profit organizations can have sales tax removed by sending us the right paperwork. Once your certificate is on file, we take tax off you… Read answer How do tax-exempt organizations process orders? Tax-exempt organizations can order from us just like any customer. To claim the exemption, we need a valid certificate on file, which you ca… Read answer What happens after I receive an automatic reply about my email inquiry? An automatic reply just confirms we received your email. A real person follows up as soon as possible. Bulk book purchase requests have a de… Read answer Why isn't my business profile being accepted? A business profile usually gets rejected when a required field is missing or does not meet our verification requirements. A quick review of … Read answer What does 'cancellation pending' mean, and how long does it take? "Cancellation pending" means your cancellation request has been received and is being processed. It is not final yet. Once it clears, you ar… Read answer Do you accept non-profit tax exemption certificates from out-of-state organizations? Yes. We accept non-profit tax exemption documentation from out-of-state organizations. Send it to Support and we will update your account so… Read answer Can I create separate accounts for different business brands? Yes. You can keep separate business accounts for different brands or purposes, which helps you organize orders and billing per brand. Multip… Read answer How do I apply for sales tax exemption? To set your account as tax-exempt, send your EIN and related tax exemption information to our estimates department. Our team reviews it and … Read answer Will I receive a confirmation email after I approve proofs? Yes. After you approve your proofs, a confirmation email should arrive to let you know the order is moving to print. If it does not show up,… Read answer How do I get back on the promotional email list for sales and offers? If you unsubscribed and want back in, our Support Team can re-add you to the promotional email list. Once you are re-subscribed, sale and of… Read answer For bulk or custom projects, who should I contact to discuss options? For custom projects and bulk orders, our team can walk through the options with you directly. Reach out by phone during business hours or by… Read answer What are your business hours? Our support team is available during standard business hours on weekdays. For the exact current hours and the fastest way to reach us, check… Read answer What should I do if I signed up with the wrong email address? If you registered with an incorrect email address, our Support Team can fix it. Just tell us the correct address and we update your account … Read answer How do I edit an address in my address book? You can update any saved address at any time from your account settings, so there is no need to delete it and re-enter it from scratch. Sign… Read answer Can a phone number be used with multiple accounts? Each phone number can be linked to only one account. Numbers are unique in the system and cannot be shared or moved between accounts. A phon… Read answer How long is a verification PIN valid for? A verification PIN stays valid for 10 minutes after it is issued, and requesting a new one cancels any earlier code. Each PIN is valid for 1… Read answer How do I access my past invoices? Invoices are emailed to you automatically, so your inbox is the fastest place to find them. Every invoice is sent to the email address on yo… Read answer What documentation do I need to apply for reseller status? You qualify for reseller status by submitting proof that you operate in the print trade. Any one of the documents below is enough to get sta… Read answer How do I get a line of credit or become a wholesale customer? Lines of credit, wholesale accounts, and special pricing arrangements are handled directly by the sales team rather than through the standar… Read answer How do I get a wholesale discount? Getting a wholesale discount comes down to verifying your resale license with the support team. Submit a copy of your resale license to supp… Read answer What should I do if my printed product arrives with quality issues? If your order arrives with a quality problem, report it quickly with photos so the team can investigate and, if needed, arrange a reprint. C… Read answer What should I do if my printed item arrives with a printing error or defect? For printing errors such as incorrect orientation, misprinting, or other defects, contact support right away with the details so a corrected… Read answer For quality concerns or production errors, how should I report the issue? If your order was produced incorrectly, email support with the specifics and the team will review it and respond with next steps. Include yo… Read answer What should I do if I receive a product that looks like a different color than what I ordered? If the color you received does not look like what you ordered, report it within ten days of delivery and the team will review it. Contact su… Read answer What should I do if my printed items have poor resolution or blurriness? Blurry or low-resolution prints are worth reporting, since the team can check whether a file or printing error caused it and reprint if the … Read answer What should I do if I received a product with a printing error or quality issue? Report the problem with your job ID, and the production team will review it and may reprint at no charge depending on the cause. Contact cus… Read answer What is the deadline for reporting a printing quality issue or defect? You have 10 days from delivery to report a printing quality issue or defect, so inspect your order as soon as it arrives. Window Action With… Read answer What should I do if the color of my printed product doesn't match my brand colors? If a print does not match your brand colors, send the team your job ID and photos so they can review it and determine next steps. Contact su… Read answer What happens to returns during a final sale promotion? Final sale items are exactly that, final. They cannot be returned or exchanged. Anything marked final sale is not eligible for returns or ex… Read answer Can I change my pickup date to an earlier time? Moving a pickup earlier depends on where your job is in production, so check with support before counting on it. Contact support with your o… Read answer How do direct mail orders with custom quantities work? Direct mail orders run on gang printing for efficiency, which is why they use set quantity minimums instead of exact custom counts. Orders u… Read answer What information do I need to provide for a direct mail campaign? To run a direct mail campaign you supply your mailing list and choose your mailing options during checkout, and the system handles the merge… Read answer What happens if I receive more items than I ordered? If you receive more pieces than you paid for, the extras are yours to keep at no cost. Production variance can occasionally yield a few extr… Read answer Do you offer folding or scoring services for printed materials? Yes, scoring and folding are available as add-on finishing services beyond the base print cost. Factor Effect on price Size of the piece Lar… Read answer Can I request to have leftover printed materials mailed to my office? Yes, any leftover pieces from a mailing can be shipped to your office once the print run is complete. Request that remaining quantities be s… Read answer Can you print custom cards with white borders on all sides? Yes, cards can be printed with an even white border on all sides, but the border has to be built deliberately so it survives trimming. Cutti… Read answer Can color saturation be adjusted during production? Yes, color saturation can often be adjusted, but the most reliable way to control it is to prepare the file correctly and proof it before th… Read answer Can I get color correction proofs before my final print run? Yes, you can review proofs before committing to a full print run, and there are two common types. A digital proof shows your file on screen,… Read answer Can I match paper types across different stationery products? Yes. 4OVER4.COM offers coordinating paper stocks across product lines. When you order letterheads, envelopes, and business cards, you can se… Read answer How long does it take to receive a business stationery order? Turnaround depends on the products you order and the quantity. 4OVER4.COM maintains a 99.8% on-time delivery rate, and 82% of orders ship ea… Read answer Do printing finishes affect turnaround time? Specialty finishes like foil, embossing, and engraving add production steps, which can extend turnaround by 1-3 business days compared to st… Read answer How do I know if my design file is set up correctly for a specialty finish? Most finishes require a separate layer or spot color in your design file to indicate where the effect should appear. 4OVER4.COM provides fre… Read answer What binding options are available for booklets and reports? There are several binding options for booklets and reports, and the right one depends on page count, durability, and the look you want. Perf… Read answer What page counts are available for booklet printing? Booklets are printed in page counts that are multiples of 4, because each folded sheet contributes four pages to the finished piece. When yo… Read answer What file formats and specifications do you need for booklets? Booklets print best from print-ready PDFs built to the finished trim size with room for bleed and set page numbering. Spec Requirement File … Read answer What file formats do you accept for custom die-cut products? Custom die-cut products accept several file types, including vector artwork, which is ideal for defining clean cut shapes. AI files accepted… Read answer What file format and specifications do you need for trading card orders? Trading cards print best from a high-resolution, print-ready PDF. Build the file at full size with bleed and the right resolution so the art… Read answer What file dimensions and format do you need for PDF files? Set your PDF up at the final product size plus bleed. The document should measure your trim size, with artwork extended beyond it so the tri… Read answer What file specifications do you accept for contour cut cards? Contour cut cards print from a high-resolution PDF. Building the file cleanly at full resolution keeps the artwork sharp right up to the cus… Read answer What do I need to show to pick up a package from UPS? To collect a package from UPS, the person picking it up must present a valid photo ID whose name matches the name on the package. If the nam… Read answer How much does a silk screen plate cost? Silk screen printing carries a plate setup charge, and the total depends on your design. Each color, and sometimes each additional ink hit o… Read answer Do bulk orders have different pricing than smaller quantities? Yes. Pricing changes with order volume, and the per-unit cost typically falls as the quantity climbs because fixed setup costs are spread ac… Read answer What color options are available for printing (like 4/0, 4/4, 1/0)? Those numbers are standard printing shorthand for how many ink colors print on each side of a sheet. The first number is the front, the seco… Read answer What printing options are available, such as front/back color configurations? Front and back printing is described with a simple ratio that tells you how many ink colors run on each side. The first number is the front,… Read answer What printing options are available (color coverage)? Color coverage is written as two numbers separated by a slash. It describes how many ink colors print on each side of the sheet. Notation Me… Read answer What are the binding options for folded booklets or saddle-stitch products? Folded and saddle-stitch products are typically held together by stapling through the fold, known as saddle stitch, though the right method … Read answer What binding options are available for workbooks and booklets? Workbooks and booklets can be bound several ways, and the best fit depends on how the finished piece needs to open and how many pages it hol… Read answer What folding options are available for direct mail pieces? Direct mail pieces can be folded several ways to fit a mailing size or to organize content into panels. A half fold is one of the most commo… Read answer What printing options are available for double-sided menus? Double-sided menus are printed in full color on both faces, commonly written as 4/4. The 4/4 notation means a full four-color process is app… Read answer Can I get bulk pricing when splitting an order by design? Bulk pricing rewards volume per design, not your combined spend across several different designs. So splitting one large quantity into multi… Read answer What color printing options are available and how do they affect pricing? Full-color printing uses the CMYK process (cyan, magenta, yellow, and black), which reproduces the full spectrum of colors in most artwork. … Read answer How is pricing calculated when ordering multiple different designs? Pricing is generally figured per design rather than by your total piece count. Each distinct design is its own print job with its own setup,… Read answer If I order different design variations in one job, will each design count as a separate setup fee? Generally yes. Each unique design is a separate setup, because the press and files have to be prepared individually for every distinct versi… Read answer
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