Question
What should I do if I receive a printed product with a defect like smudging or damage?
Answer
If you receive a printed product with defects such as smudging or damage, contact 4OVER4 customer support with photos of the issue. In many cases 4OVER4 can arrange to reprint the item for you.
When you set up the reprint:
- Send clear photos that show the smudging or damage.
- Confirm the shipping address for the replacement.
By default the reprint ships to the same address as your original order unless you tell support otherwise, so double-check that detail if the destination has changed.
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