Are templates available? Yes. Free templates are available so you can build artwork at the correct size with the bleed, trim, and safety guides already in place. Hea… Read answer Can I get a template of a product I can't find on the website? Yes. If a product does not have a downloadable template listed, our team can still get you the correct dimensions and guides so your artwork… Read answer Can I have a frame or border around my image? Yes, you can place a frame or border around your image. It is strongly suggested that you avoid a thin border, because the standard cutting … Read answer Can I send you documents created in MS Word or Powerpoint? Yes, but we strongly recommend you convert Microsoft Word and PowerPoint documents to PDF before sending them. Office files are built for sc… Read answer Can I use my own logo, designs, and photos? Yes. We accept press-ready art files, so your own logos, designs, and photographs are welcome as long as they are set up correctly for print… Read answer Can you print RGB colors? No. Presses print in CMYK, so any artwork received in RGB color mode is automatically converted to CMYK before printing. Because RGB can des… Read answer Can you print pantone colors? Pantone (PMS) colors are converted to their nearest CMYK equivalents for four-color process printing. We cannot match PMS colors exactly in … Read answer Can you resize my artwork for me? Yes, in many cases we can attempt to resize your artwork. Reach out to our support team with your files and the details of what you need, an… Read answer Do I need to send a print-ready PDF or can I just send a standard PDF? Standard PDFs are not print-ready. A PDF exported with default or on-screen settings can carry low-resolution images and RGB colors that pri… Read answer Do you offer slits (ex: for jewelry hanging)? Yes, features like slits for jewelry hanging are possible, but any custom cut requires custom die-cutting. A die is a shaped blade built spe… Read answer Does 4OVER4.COM offer design services? Yes, 4OVER4.COM offers design help, and any design or setup request can be looked into. If you do not have print-ready artwork, send your pr… Read answer How can I prepare PDFs for 4OVER4.COM or other print service providers? Preparing a PDF for 4OVER4.COM, or any print service provider, comes down to a handful of settings that keep your file sharp and press-ready… Read answer How can I send you a file with my fonts? To make sure your type prints exactly as designed, your fonts need to travel with the file. The two reliable ways to do that are outlining t… Read answer How do I upload multiple images when ordering? Each item or product in your shopping cart has its own upload links next to it, so you can attach the correct artwork to each order line. Th… Read answer How do I upload my files? We recommend either uploading your files during the order approval process or submitting them to us at a later time. Both paths work, so you… Read answer How well will my job match what I see on my monitor? Colors on a monitor screen are not necessarily indicative of ink on paper or other printed mediums. Screens emit light in RGB and are often … Read answer How will my printed cards look when viewed up close? Up close, your printed cards will look as sharp as the resolution of the artwork you supply. Print is far less forgiving than a screen, so a… Read answer I am having trouble uploading my files, what should I do? If your upload stalls, times out, or the file is simply too large, you do not have to solve it before placing the order. You can finish chec… Read answer I created my files in a program other than the ones indicated on your site. What do I do? You are not locked into a specific set of design programs. Most popular applications can produce a file that prints correctly, as long as yo… Read answer I designed my files, but I'm not sure if I did it right. How can I find out? The surest way to know your file is right is to check it against the basics before you order, then confirm it on the proof after you order. … Read answer I have a border or carefully centered graphic as a part of my design, are they going to be ok? Borders and perfectly centered artwork are the riskiest elements in any print file. Every job has a small amount of movement during cutting,… Read answer I have a design already, but it doesn't seem to fit your template. What can I do? If your existing design does not line up with the template, it usually just needs to be resized or rebuilt to the correct dimensions rather … Read answer I need help designing my business card You do not need separate software to create a business card. There is a free online design tool you can use to build your card from scratch … Read answer If I have a border or carefully centered graphic as part of my design, are they going to be ok? Borders and carefully centered graphics are the elements most affected by normal cutting movement. A frame that looks perfectly even on scre… Read answer Is there an extra charge for bleeds? Bleed is not a paid add-on here. It is built into every price so your artwork can safely run to the edge without an upcharge. There is no ex… Read answer Line Art and Text Recommendations for Spot UV and Foil Spot Gloss and Foil are registration-sensitive finishes applied on top of the print, so very fine detail can fill in or drop out. Keeping ty… Read answer What are your recommended file sizes for images and photos? The key number for images is resolution at final size, not file weight. Everything is measured at the size the image actually prints. Files … Read answer What do I do if the shape I desire is not on the product page? The shapes shown online are the ones there are already cutting dies for. If your shape is not listed, it can still be produced as a custom c… Read answer What file types do you accept? A print-ready PDF is the preferred file, because it locks your layout, fonts, bleed, and CMYK color exactly, but a few other common formats … Read answer What if I want to print with more than 4 colors? Nearly all full-color printing is done with four process inks, so more than four colors is rarely needed in practice. The four inks combine … Read answer What if my artwork is low quality? Low-quality artwork does not just print silently. It gets flagged so you can decide whether to proceed or fix it first. If your artwork is l… Read answer What is the preferred format to send files to 4OVER4.COM? The preferred way to send artwork is a single print-ready PDF. It holds your layout, fonts, and color together and reproduces the most relia… Read answer What is the process for creating a custom shape or order? A custom shape starts with a die-line, the outline that tells production exactly where to cut. Everything else is built around that file. Vi… Read answer What resolution should my files be? Print resolution is measured at the final printed size. The standard is 300 dpi, and it applies to every image in the file. Files need a res… Read answer If I upload a RGB profile, will the proof have pretty accurate colors to what will be printed? All jobs are converted to CMYK before printing, and sometimes the conversion from RGB to CMYK can cause a color shift, but it is not on all … Read answer
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