Can I order a specific quantity not on the list? Yes, you can. If the exact quantity you need is not shown on the product page, our Support Team can review a custom quantity request and get… Read answer Can we provide our own paper for you to print on? We are not able to print on customer supplied stock. All jobs are produced on our own materials, which keeps quality and color consistent ac… Read answer Do you apply Sales Tax to orders shipped outside of New York? No. Sales tax does not apply to any orders shipped outside New York State. Tax is only added where required for orders shipping within New Y… Read answer Do you do "gang run" printing? Yes, some jobs are produced in a gang run. A gang run, also called a combination run or combo run, groups multiple jobs onto the same press … Read answer Do you have a place where I can see the differences between all of the paper types? Yes. For a basic overview of what we carry, visit our Papers page. Because colors and textures can look different from one monitor to anothe… Read answer Do you have a referral program? Referrals tie into our 4OVER4 coins system, which rewards you for engaging with your account. As you earn coins, you can put them toward per… Read answer Do you offer Messenger Service? Yes. If you live or work in one of the five boroughs of New York City, you can take advantage of our messenger service for door to door deli… Read answer Do you offer any 100% PCW recycled paper options? Yes, we do. We offer a 13-point, 100% post consumer waste (PCW) recycled paper option across a large majority of our digital and offset prod… Read answer Do you offer any guidance on how to best use your products? Yes. We have several places to help you get the most out of our products and use them to market your company or services effectively. Produc… Read answer Do you offer any recycled paper options? Yes, we do. Recycled paper is not limited to our postcards. It is available across a large majority of our digital and offset products, so y… Read answer Do you work on weekends? Yes, we do. We print virtually 24 hours a day, 7 days a week, 365 days a year, so production keeps moving even on weekends. Production facil… Read answer Does 4OVER4.COM offer a "quality assurance"? At 4OVER4.COM, we stand strongly behind our work. If a job is unacceptable due to defects in workmanship, we make it right rather than leave… Read answer Does 4OVER4.COM offer price matching? If so where can I find it? Yes, we do offer price matching. It is a simple way to make sure you are getting a competitive price on your print order. Price matching is … Read answer Does your company sign Non-Disclosure Agreements or NDA's? We understand that some projects are confidential, and we take the privacy of your work seriously. If your job requires a non-disclosure agr… Read answer How can I access a coupon code which previously popped up on the screen? To use a pop-up coupon code, you need to copy the code while the pop-up window is still on screen. Once the window closes, the code is no lo… Read answer How can I access my account if I forgot my password? If you forgot your password, you can reset it yourself in a few seconds. On the account login section there is a Forgot Your Password link t… Read answer How can I change the email linked to my account? To change the primary email linked to your account, the update is handled by our team to keep your account secure. Reach out and they will t… Read answer How can I change the my password for my account? Changing your password is quick and you can do it yourself from within your account. Just head to your account settings. Sign in and open yo… Read answer How can I edit my notification settings? You control which notifications you receive from your account settings. Once you are signed in, you can turn each type of notification on or… Read answer How can I unsubscribe from your mailing list? You can opt out of our email list at any time, and it only takes a single click. Open any email we have sent you Scroll to the very bottom o… Read answer How long have you been in business? We have been online since 1999, which makes us one of the very first online printing companies. Serving customers on the web since 1999 Amon… Read answer How many coupon codes can you apply to an order? Only one coupon code can be applied to each order. One code per order, codes cannot be stacked or combined Enter your code during checkout b… Read answer How much time does a custom quote estimate take to be answered? How fast we can turn a custom quote around depends on how complex the project is, but most are answered quickly. Request type Typical respon… Read answer I have a promo code, can I use it? Yes. You can apply a promo or coupon code when you place your order. Enter the code at the time of ordering Some codes are limited to specif… Read answer If I am a nonprofit can I receive a tax exemption? Yes. We can remove sales tax from an order or an account once we have the right documentation on file. Provide a valid NYS Sales Tax Exempti… Read answer Is there a minimun run for offset printing? Yes. The minimum quantity to print offset is 250. Offset minimum run: 250 pieces On smaller runs we print on high-end digital equipment that… Read answer Is there anything I should bring with me when picking up an order? Picking up is quick when you bring two things with you. Your order number A photo ID so we can verify the order is yours… Read answer What are the hours I can reach someone for support? You can call or chat with a customer service representative during our business hours. Days Hours Channels Monday to Friday 10 a.m. to 6 p.m… Read answer What are your holidays and how does that impact my printing turnaround time? We celebrate the same typical national holidays as other online printers, and those days do not count toward your production time. We close … Read answer What browsers does your site work on? Our website works on all major browsers. Google Chrome Safari Mozilla Firefox Opera Internet Explorer For the smoothest experience, keep you… Read answer What do I do if the shape or size is not on the instant price calculator? If the shape or size you want is not in the instant price calculator, you are most likely looking at a custom job, which we can still produc… Read answer What happens if I cancel an order where I used PayPal for payment? When you originally place an order and choose PayPal, the amount is preauthorized, which means the funds are held rather than fully charged … Read answer What hours can I pickup my product? You will receive an email letting you know when your order is complete and ready for pickup. Days Pickup hours Monday to Friday 10 a.m. to 5… Read answer What is your email/contact information? You can reach our support team by email whenever you need a hand. Email us at support@4over4.com Or reach us through the Contact Support for… Read answer What is your phone number and operating hours? You can call us during business hours to speak with our team. Phone Days Hours 718-932-2700 Monday to Friday 10 AM to 6 PM EST… Read answer What should I include in an email sent to 4OVER4? A little detail up front helps us help you quickly and easily. When you email us, it is best to include: Your order number, if applicable Th… Read answer What type of rigid materials can you print on? If you can think it, we can print it. We print on a wide range of rigid materials for signs and displays. Foam core board Corrugated plastic… Read answer Where are you located? Our facility is located in Astoria, New York. 1941 46th Street Astoria, NY 11105… Read answer Where else can I find information (ex: blog, templates, etc.)? Beyond the Help Center, there are a few good places to find resources, inspiration, and design tools. Our blog, for printing tips and ideas … Read answer Why pick 4OVER4.COM over other competitors? A few things set us apart when you are choosing where to print. Online since 1999, among the first online printers Full-color (4/4) printing… Read answer Do you have a wide selection of paper and finishes? Yes. 4OVER4.COM offers one of the widest selections of paper, materials and finishes online. You want to stand out. We have got your back. M… Read answer Will an invoice and a W9 form be provided after I pay for my order? Yes. An invoice will be emailed to you for every order you place. An order approved and paid for today will normally have an invoice emailed… Read answer
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