What should I do if my order arrives with a quality or color issue? If an order arrives with any quality or color problem, contact 4OVER4 within ten days of receiving it. A thorough description with photos sp… Read answer What should I do if my printed items arrive with an error? Contact support immediately with the details of the error on your printed items. The team can review the case and arrange a no-charge reprin… Read answer What should I do if my order arrives with incorrect finishing or specifications? Contact support with photos of the problem and your order details if your order arrives with the wrong finishing or specifications. The team… Read answer What should I do if my order arrives with a production error like incorrect fold placement? For a production error such as incorrect fold placement, email the support team with the specifics so they can review and resolve it. Includ… Read answer What does it mean when my direct mail order shows as 'shipped'? For a direct mail order, a shipped status usually refers to physical items tied to your job being sent to you, not the mailing itself droppi… Read answer How long does it take to produce specialty products like holographic printing? Turnaround for specialty products like holographic printing varies by product, and the current production time is listed on each product pag… Read answer How long does it take to produce a die-cut brochure? Die-cut brochures are not a listed product, but several related pieces have published turnaround times you can plan around. Product Producti… Read answer How long does it take to produce custom hangtags? Turnaround for custom hang tags depends on your specifications and how complex the order is, so it varies by project. Standard timeline: a c… Read answer What should I do if I receive an incomplete shipment? Large orders often ship in more than one box, and those boxes do not always travel together. If a shipment looks short, it is usually still … Read answer How long does it take to produce embossed business cards or postcards? Embossed pieces run longer than standard printing because the raised impression is pressed into the sheet after it comes off the press. Embo… Read answer How long does it take to receive free samples? Sample packets let you feel the stocks and finishes before committing to a full run. They go out by regular US Postal Service mail. Packets … Read answer Can multiple orders be combined into a single shipment? Whether two or more orders can ship together depends on where each one sits in production when you ask. Send support every order number you … Read answer How long does it typically take to produce custom booklets or catalogs? Booklet and catalog turnaround is driven by how the book is built, so no single number fits every job. Binding style: saddle stitch, perfect… Read answer How long does it take to produce gold foil business cards? Foil stamped cards carry a longer turnaround than plain cards because the metallic foil is applied with a heated die after printing. Foil co… Read answer How long does it take to produce Tubular Tension Backdrop Banners? Tension backdrops are built to order, so the production clock depends on the size and hardware you choose. There are no setup fees and no mi… Read answer How long does it take to produce custom die-cut cards? Custom die-cut cards need a custom cutting die, which is why they run a little longer than a standard rectangular card. Standard turnaround … Read answer How long does it take to produce hardcopy proofs? A hardcopy proof is a printed sample mailed to you so you can approve real color before the full run prints. Most proofs are processed withi… Read answer Can I request to add a custom packing slip to my shipment? Yes, you can include your own packing slip with an order that is picked up or shipped. Send support your job or order number. Attach the exa… Read answer How long does plastic credit card printing take? Plastic credit-card style cards print on a dedicated process, so their timeline is longer than paper products. Stage Time Production About 1… Read answer How long does it take to produce pocket folders? Standard pocket folders run about 7 business days in production. Standard production is 7 business days after approval. Turnaround starts wh… Read answer How long does it take to produce custom printed packing tape? Custom printed packing tape runs about 20 business days to produce. Standard production is 20 business days after approval. The number of im… Read answer How quickly does branded merchandise ship? Turnaround on branded merchandise depends on the item, decoration method, and quantity, plus transit time to you. Most promotional and brand… Read answer How fast does dispensary printing ship? Turnaround for dispensary and cannabis printing depends on the product, the quantity, and any special finishes, but most items move fairly q… Read answer How fast will my daycare print order ship? Standard daycare printing such as flyers, enrollment forms, and welcome packets is usually ready within a few business days, then shipping t… Read answer
Didn't find your answer?
Our team replies within 24 hours.
