Tobias Reed
Tobias Reed Production Knowledge Lead at 4OVER4.COM
Question

What should I do if my order arrives with incorrect finishing or specifications?

Answer

Contact support with photos of the problem and your order details if your order arrives with the wrong finishing or specifications. The team reviews the error and reprints it correctly at no charge.

  • Send clear photos of the incorrect finishing or spec along with your order number.
  • Support reviews the error to confirm what went wrong.
  • A corrected reprint is provided at no charge.
  • Once the reprint ships, tracking information is provided so you can follow it.

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