Question
What should I do if there's an error with my file?
Answer
If you get a notice that something is wrong with your file, our team can tell you exactly what needs fixing so you are not guessing.
- Contact support with your order number.
- We review the file and explain the specific issue, such as low resolution, missing bleed, or an RGB color space.
- Correct the file and resubmit it, and we will post a new proof.
Catching and fixing file errors before production keeps your print looking the way you intended.
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