Question
What should I do if my uploaded files have a problem?
Answer
If uploaded files have a problem, re-upload the corrected versions through your order, or contact support if the order is already placed.
- Re-upload the fix: upload corrected files through your order.
- Already ordered: if the order is placed, contact support with your order number and the issue details.
- Replacement review: submit replacement files for review as part of the proof process.
- Verify the version: confirm the corrected file is the one used before production.
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