Question
What should I do if my printed product arrives with quality issues?
Answer
If your order arrives with a quality problem, report it quickly with photos so the team can investigate and, if needed, arrange a reprint.
- Contact customer support as soon as you notice the issue.
- Include clear photos of the defective product.
- Attach a copy of the approved proof so the team can compare.
- Provide your order number and describe the problem, such as low image quality, wrong color, or a printing error.
The team will review the case and advise on next steps, which may include a reprint.
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