Question
What should I do if my printed item arrives with a printing error or defect?
Answer
For printing errors such as incorrect orientation, misprinting, or other defects, contact support right away with the details so a corrected replacement can be arranged.
- Reach out to customer support as soon as you spot the error.
- Explain exactly what is wrong, for example wrong orientation or misprinting.
- Include photos so the team can see the defect clearly.
- After the review, the team arranges a corrected replacement.
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