Question
What should I do if I received a product with a printing error or quality issue?
Answer
Report the problem with your job ID, and the production team will review it and may reprint at no charge depending on the cause.
- Contact customer support and include your job ID.
- Describe the printing error or quality issue.
- Provide photos of the defective product if you can.
- Depending on the issue, the team may reprint your order at no charge.
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