Question
What is your policy for defective or damaged products?
Answer
4OVER4 stands behind its work with a satisfaction guarantee. If a job is unacceptable because of a defect in workmanship, the team will either reprint it and ship the replacement at no cost to you, or issue a credit toward a future order.
To start a claim, contact 4OVER4 support promptly after your order arrives and include:
- Your order number.
- Photos that clearly show the defect.
- A short description of what went wrong.
| Situation | Resolution |
|---|---|
| Defect in workmanship | Free reprint and reship, or a credit toward a future order |
Options and turnaround can vary by product and may change, so confirm the latest details on the product page or with 4OVER4 support.
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