Question
What file transfer methods do you accept for large files?
Answer
When a file is too large to email, a transfer service does the job. Send the file through a service and coordinate with support so it reaches your order.
- Use a service such as WeTransfer or Dropbox.
- Contact the support team for the correct email address to send the transfer to.
- Include your order number so the file is matched to the right job.
- Keep the link active long enough for the team to download it.
These services handle large artwork that standard email attachments cannot.
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