Question
What do I need to show to pick up a package from UPS?
Answer
To collect a package from UPS, the person picking it up must present a valid photo ID whose name matches the name on the package. If the names do not match, the package cannot be released to that person.
- Valid ID required: a current, government-issued photo ID.
- Name must match: the ID name has to match the name on the package.
- Mismatch: someone whose ID matches the name on the package needs to do the pickup.
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