Tobias Reed
Tobias Reed Production Knowledge Lead at 4OVER4.COM
Question

How do I update my file if I made a mistake?

Answer

If you spot a mistake after uploading, the fix is quick as long as you catch it before the job goes to production.

  • Contact support right away with your corrected file.
  • Attach the updated file and ask that it replace the version on your order.
  • Reference your order number so we update the correct job.

Once the new file is in place, we post a fresh online proof for you to review, so you can confirm the correction before printing begins.

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