Can I send my files via WeTransfer or file-sharing links instead of email attachment?

Yes. When a file is too big to attach, a file-sharing link works well. Send the link to customer support and reference your order so it reaches the right job.

• Use services like WeTransfer or a shared cloud link.
• Email the link to the support team.
• Put your order number in the subject line.
• If the link expires before it is downloaded, just generate a fresh link and email it again.

Set the link so it stays live for a few days, which gives the team time to pull the file down.