Question
Can I remove uploaded files and replace them with new versions?
Answer
If the upload interface will not let you remove an old file, support can swap it for you so the correct version is used.
- Contact support: if you cannot remove old files yourself, reach out with your order details.
- Send the new files: provide the new versions you want used.
- Correct file ensured: the team makes sure the right file goes to production.
- Confirm before print: verify the active version through the proof if one is provided.
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