Question
Can I get a previous order's design files to use as a template for a new order?
Answer
Yes. Support can pull the design files from a past job and set them up for reuse.
- Contact support with your previous order number.
- They can provide the design files from that job.
- They can also build an editable, layered template in your account.
With a layered template you can unlock and update specific elements such as a name, title, or email while keeping the rest of the design locked for reuse.
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