What should I do if I accidentally approved my proofs before reviewing them?
If you approved proofs before really reviewing them, contact 4OVER4 support right away by phone or email with your order number. Once an order moves into production it cannot be altered, so what happens next depends on how fast you act and whether the files are actually correct.
- If you review the proofs and they are correct, the order can move ahead to production
- If something needs changing, tell support the exact changes needed so they can void the artwork and let you upload new files and request fresh proofs, or use the Reject Proofs option and add your notes in the comments
- After a rejection, a technician reviews your files and comments, processes the updates, and sends you a new proof link, so nothing prints until the corrected version is approved
Acting quickly matters, because the window to change files closes once the job enters production. The sooner you reach out, the better the chance of catching the order in time, and double-checking every proof before approving saves the extra round, since approving proofs is the green light for print.
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