Question
What happens if I accidentally place duplicate orders?
Answer
If you think you placed the same order twice, contact 4OVER4 support quickly with both order reference numbers and say which one you want to keep. As long as the duplicate has not gone to print, the team can usually cancel it.
- Have both order numbers ready
- State clearly which order should stay and which should be canceled
- Reach out as soon as you notice, since the duplicate can only be stopped before production
- If you were already charged twice, you may be asked for a bank statement image showing the duplicate charges; send it to the support email and the estimates department will review and process the refund
The earlier you contact support, the better the chance of catching the extra order in time. Options and turnaround can vary by product, so confirm the latest details on the product page or with 4OVER4 support.
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