Does 4OVER4 offer customer pickup as an alternative to shipping? Yes. Customer pickup is available at the production facility if you would rather collect your order than have it shipped. Pickup location: 1… Read answer How long does standard production take and when will my order ship? Standard production runs about 5 business days, after which your order ships by the method you selected at checkout. Standard turnaround is … Read answer Can I add additional shipping addresses to my order after placing it? Yes. After an order is placed you can still send it to an added address by contacting support. Contact support with your order number and th… Read answer Why is customer pickup the only shipping option showing for my order? When pickup is the only choice on screen, it usually means no shipping address has been saved yet, so the system has nowhere to calculate ra… Read answer Can I change my order to customer pickup instead of shipping? For this scenario the answer is no. Orders are produced across different facilities, so they are shipped rather than held for pickup. Produc… Read answer When will my order ship if I place it today? Your ship date is driven by the turnaround option you pick at checkout, with holiday closures the main thing that can push it back. The turn… Read answer Can I combine multiple orders to pay shipping only once? If you have several separate orders heading to the same destination, you can ask us to combine them into a single shipment so you pay one sh… Read answer Can I request a specific shipping carrier for my order? You can request a preferred shipping carrier for your order, and we will do our best to accommodate it. Add your carrier preference in your … Read answer How does the 3-day shipping option work, and when will my order arrive? The 3-day option gives you a delivery window of about three business days once your order finishes production, but the exact arrival depends… Read answer Does 4OVER4 offer fulfillment and split shipping services? Yes, we offer fulfillment services and can split a single order across multiple destinations. Split shipping sends portions of one order to … Read answer Can I expedite my order to arrive sooner? Yes, expedited delivery is available when you need your order sooner than the standard timeline. Contact our team with your order details an… Read answer Will shipping be charged separately from the product cost? Shipping is usually billed on a separate invoice after the actual cost is calculated, rather than bundled into your product price upfront. T… Read answer Why am I only seeing pickup as a shipping option? If pickup is the only option you see at checkout, it usually means a shipping address has not been saved to your order yet. Add and save a c… Read answer If I upgrade to expedited shipping, will I be charged twice for shipping? No, upgrading to expedited shipping does not mean paying for shipping twice. You pay only the difference between your original shipping cost… Read answer Can I use a PO Box address for shipping? UPS cannot deliver to PO Box addresses, so a PO Box shipment has to move through USPS instead. If your only address is a PO Box, choose USPS… Read answer How long does it take to receive approximate shipping weight and dimensions for an order? We can give you an estimated weight before your order ships, with the exact figures available once it is picked up. Ask support for an appro… Read answer Can 4OVER4 combine shipping costs when I have multiple orders going to the same location? Yes, when several of your orders are headed to the same location we can combine them and adjust the shipping cost accordingly. Contact suppo… Read answer Does 4OVER4 offer blind shipping to third-party addresses? Yes, we can arrange blind shipments to third-party addresses so your order arrives without revealing its source. Discuss your shipping and i… Read answer Can I request a different shipping address for my order? Yes, you can request a different shipping address, as long as the order has not yet shipped. Contact customer support with your order number… Read answer Can I change my shipping speed after placing my order? Yes, you can often adjust your shipping speed after an order is placed. Log into your account and check whether the order options allow a sh… Read answer Can I arrange my own shipping instead of using 4OVER4 shipping? Yes, you can handle shipping yourself instead of using our default methods. We can set up your order for customer pickup or a custom shippin… Read answer How does split shipping work for orders going to multiple locations? Split shipping lets us send parts of one order to different locations, each with its own tracking. Contact customer support to set up the sp… Read answer Can I request hard copy proofs and split shipping to different addresses? Yes, we can send hard copy proofs to one address and ship the finished order to a different one. Request the hard copy proof and give the pr… Read answer Is there a shipping charge for local pickup? No, local pickup has no shipping charge since nothing is being couriered to you. Shipping fees only apply when an order is delivered by UPS,… Read answer
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