How do I request a custom product or non-standard specification?

Custom products and non-standard specifications are handled by the estimations team over email rather than through the standard calculator. The clearer your request, the faster they can send a quote back.

Email the estimations department with the full details:

• Size and finished dimensions
• Quantity
• Stock or material preference, including weight
• Print sides (one or both), plus any folds, finishing, or special features
• Your deadline
• Any reference files, mockups, or images that explain what you need

The team reviews the request, confirms whether it is feasible, and sends a custom quote with a lead time by email. Custom projects can take longer than standard catalog items and usually cannot be ordered through the online configurator, and you still receive digital proofs to approve before anything prints. Options and turnaround vary by product and can change, so confirm the latest details on the product page or with support.