Question
What should I do if my uploaded files include multiple versions?
Answer
When more than one version of a file lands on an order, production needs to know exactly which one to print before anything moves forward. Flag it right away with clear identifying details.
- Contact support as soon as you notice the duplicate.
- Name the exact file to use, for example by filename or version date.
- Describe what sets the correct file apart, such as specific text or a design change.
- Do this before the order is approved so the wrong version never reaches production.
Ready to order?
Get your standard postcards printed at 4OVER4
