What happens if I receive damaged or defective products?

If your order arrives damaged or defective, contact 4OVER4 right away with documentation so the team can investigate quickly. The sooner you report it, the more options are available to make it right.

• Reach out promptly and include photos of the damage.
• Note the quantity of affected items so the team understands the scope.
• The team investigates and decides the remedy based on the extent of the damage and the circumstances.

Depending on the situation, a refund, credit, or replacement may be offered. Some items cannot be reprinted in time due to timing constraints, in which case a partial refund or credit may be issued instead.