Question
What should I do if the website is not loading properly or I cannot download a template?
Answer
If a page will not load or a template download stalls, a couple of quick checks usually clear it, and support can always send the file directly.
- Refresh the page, then try a different browser or clear your cache if the issue continues.
- Make sure you are signed in, since some template downloads require an account.
- Disable any ad blocker or VPN that might be interrupting the download.
- Still stuck? Contact 4OVER4 support with the product and size, for example a 2 x 3.5 business card, and the team can email the template files straight to you.
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