Question
What should I do if I reject my proofs?
Answer
Rejecting a proof puts the job on hold so nothing prints until the artwork is right. When you reject, the order status changes to proofs rejected and stays paused for your next step.
- To fix and continue: submit corrected files and note what changed so the team can generate a new proof.
- To fully cancel: log into your account, click the actions button on the right side of the order, and select cancel.
- To reorder: place a fresh order with the corrected files.
Being specific about the problem when you reject, such as low resolution or a color issue, helps the team turn around an accurate revised proof faster.
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