Question
How do I find the paper stock or specifications used on a previous order?
Answer
The exact materials from a past job are on record, so you do not have to guess when you want a matching reorder. Start with your account, and lean on support for anything the order summary does not spell out.
- Log into your account and open the order from your order history to see the specs saved on it.
- If the paper weight, coating, or finish is not clear, contact customer support with your order number and ask for the full material breakdown.
- Note the details you will need to repeat the job so the new run matches the original.
| Spec to confirm | Why it matters on a reorder |
|---|---|
| Paper stock and weight | Controls thickness and feel |
| Coating or finish | Matte, gloss, or uncoated look |
| Size and orientation | Keeps trim and layout identical |
| Quantity | Sets pricing and turnaround |
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