Question
Can I reorder the same design without certain options to avoid custom charges?
Answer
Yes. If a past design looked great but the specialty add-ons pushed the price up, you can repeat that artwork on the standard product and simply leave those extras off.
- Start a fresh order on the standard product page for your item and pick only the base options you want.
- In the cart comments, add your previous order or reference number and name each specialty option to drop, such as edge painting, colored seams, or foil.
- The file team matches your existing artwork to the standard build so the custom charges no longer apply.
- Not sure which options added the cost? Contact support with your order number and they will point them out before you check out.
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