How do I reorder business cards I've previously printed? Reorder business cards from Account, Saved Items and Print, or pick Reprint under Actions in Order History; support can reuse an old file by… Read answer Can I reorder the same design without certain options to avoid custom charges? To repeat a design without specialty add-ons, order the standard product and list in cart comments your old order number and options to drop… Read answer Can I reorder cards with a new design? Yes, but not with Reprint: the website has no option to upload new artwork to a reprint, so contact support with your new design and order n… Read answer Can I reorder the same design for different people on my team? Changing the details for each teammate counts as an artwork change, so it is not treated as a simple reprint. A reprint only repeats identic… Read answer Can I reorder a previous design with different quantities? A previous design can be reprinted at a new quantity, size, stock or finish from your order number or job ID, but it is re-priced at current… Read answer Can I reorder with the same design on a different paper stock? To reuse your design on a new paper stock, send 4OVER4 customer service your old order details and new specs, and the job is re-quoted for t… Read answer How do I reorder the same design with different text or information? Changed text, for example a new barcode, is an artwork change, and the website has no option to upload new artwork to a reprint, so contact … Read answer How can I reorder the same design without uploading it again? Yes. The reprint flow lets you place a repeat order without uploading your artwork again. Go to your order history and find the original ord… Read answer What does it mean if my product looks different than a previous order? Small differences between print runs can happen because separate jobs may run at different times, and there is a clear path.… Read answer Can I order just the hardware for a flag without reordering the flag itself? Flag poles and bases sell separately, so contact support for a hardware-only order with pricing and shipping, and say if it is for indoor or… Read answer Can I request the same specifications as my previous order? Give support your old order number, job ID, invoice or date, say what stays and what changes, and the team rebuilds the job; a free proof fo… Read answer What should I do if my previous order had a printing error? If an earlier run had a printing error, describe it, such as incorrect placement or defects, in your notes on the new order so the team can … Read answer How do I get a price quote for an exact repeat order? An exact repeat order is priced at today's calculator price, since prices are subject to change, with shipping costs added on top of that am… Read answer What should I do if my current order doesn't match the finish of my previous orders? If a new run's finish differs from earlier orders, photograph both side by side in good light, send them with your order number and keep the… Read answer How do I reprint only part of a previous order? To reprint part of an old order, choose Reprint from the actions button, cut the quantity in your cart, and name the design you want in the … Read answer Can I reuse a die cut from a previous order on a different product or material? A die-cut shape from a past order can often be reused on a new product or material; send the order number and new item, and the team confirm… Read answer What should I do if a product I previously ordered shows unavailable finishes on reorder? When a finish you used before shows as unavailable on reorder, contact support with the original order details for the closest available alt… Read answer Can I reorder custom die-cut cards in the same shape as a previous order? Can I reorder custom die-cut cards in the same shape as a previous order? Yes, custom die-cut cards can be reordered in the same shape you u… Read answer How do I provide a sample for color matching on a reorder? For a color match on a reorder, mail a physical sample from your earlier order with its order number, after confirming the current address w… Read answer Is there a discount if I reorder a previous job? Reprints get no extra discount because standard products carry no setup fees in the first place; choose reprint in your order history to rep… Read answer Can I place a reprint but change the size or product? Yes. If you want to reorder with changes to the size or product, you can start from your existing order rather than building everything from… Read answer Can I place a reprint with a slight design change? When the artwork itself changes, there is no shortcut reprint path. A slight design change means the job is treated like a fresh order with … Read answer Can I reorder something I've ordered before? Any past order can be reprinted from the Actions menu in your order history with its approved file attached, and size, quantity or stock can… Read answer I have an exact reprint of an order. Do I get a discount? An exact reprint costs the same as the original order, and with no setup fees on standard products there is no special reprint discount on t… Read answer
Didn't find your answer?
Our team replies within 24 hours.
