What should I do if my payment is declined when placing an order?

A declined payment simply means the order cannot move forward yet. Nothing enters production until a valid payment is received and processed, so it is worth clearing the block quickly.

• Double-check the card number, expiration date, CVV, and billing address or ZIP; a mismatch with what your bank has on file (an AVS mismatch) is the most common cause. If the card shows an authorization issue, add the CVV and choose Authorize, there is no separate bill to wait for.
• Try approving the order again with a different credit or debit card. Emptying the cart and rebuilding the order can also clear stale session data that blocks the transaction.
• Check with your bank, since declines are often triggered by fraud holds, daily spend limits, insufficient funds, or an expired or reissued card; ask them to approve the charge, then retry.
• If it keeps failing, or a newly added card is not appearing at checkout, call 4OVER4 support with your order number and the last four digits of the new card; a representative can add the card securely and process the payment for you.
• Once payment is confirmed, your turnaround clock starts and the job heads to print.