Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
How do I look up a charge on my credit card statement from 4OVER4?
Answer
If a charge from 4OVER4 shows up on your card statement that you do not recognize, support can trace it back to the matching order and invoice for you.
- Contact customer support to start the lookup.
- Provide the email address tied to the account, or a previous order number.
- If you do not have an order number, share any email addresses that might be linked to the account.
With that information the team can locate the charge and send you the corresponding invoice so you can confirm what it was for.
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