Can I upload my art file after placing an order?
Yes. You can submit your artwork after placing the order, which is handy if the file was not ready at checkout or the uploader gave you trouble. At checkout, choose the Upload Files Later option; the order is still confirmed and assigned an order number even with no artwork attached.
- From your order page: sign in, open the order, and use the Upload button next to the order number to reach the file upload page.
- By email: send your art file to customer support and the team will upload it to your order.
- What happens next: once the file is confirmed correct, a free online proof is posted for your review, and after approval the order moves to production.
Include your order number with any emailed file, ideally in the subject line, so it is matched to the right job. If you upload more than once, the most recent file by timestamp is the one used for printing. Your job is held for artwork and will not print until files are in and reviewed, and if the order has already entered production, contact support right away to check whether a file swap is still possible.
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