Can 4OVER4 provide me with the original PDF file from a past order?

Yes. 4OVER4 keeps records of the files submitted with previous orders, so if you need the original PDF or design file from a past job you can request it from customer service. This is handy when you want to reorder, tweak an existing layout, or simply keep a copy for your own archive.

• What to send: your order number, the product name, and the approximate order date so the team can locate the correct file quickly.
• What you get back: the print-ready file exactly as it was submitted or proofed for that order.
• Reordering: if the design has not changed, mention that and the team can reuse the file on hand rather than asking you to re-upload.

Keeping your own backup of every approved print file is still a good habit, but support can retrieve it if you have misplaced yours.