Can I reprint a previous order with different artwork?

If the artwork is changing, the reprint function is not the right tool. Reprints are built to reproduce the same file, so a new design means placing a fresh order rather than reprinting the old one.

• Do not use reprint when the artwork is different.
• Place a new order for the new design instead.
• You can copy the specifications, such as quantity and product, from the old order to save time.
• Keeping the dieline and every other spec identical to the original job makes setup simpler and faster, since only the file is new.
• Support can help: give them the reference number of your previous order and your new files, and they can build the new order around the updated design.
• You receive a free online proof of the new artwork to review, and nothing prints until you approve it.

The specs can carry over, but the new artwork needs its own order so the right file is produced.