Question
What should I do if I'm not receiving an SMS verification code during signup?
Answer
If an SMS verification code is not arriving during signup or when ordering samples, contact support with your shipping details. The team will open a ticket and help you get verified as quickly as possible.
- Contact support and include your shipping details.
- The team creates a support ticket for your case.
- They assist with completing verification so you can finish signing up or ordering.
- Double-check that your number was entered in the correct format while you wait.
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