What does the 'proof' step mean during the ordering process? The proof step is your preview of how the design will look once it is printed, and it is the last checkpoint before your order goes to press… Read answer Why does my dashboard show 'submitted for approval' when my proof has already been approved? A dashboard reading submitted for approval after you approved is usually a lagging label, so check the proof details for the approval time a… Read answer What should I do if my printed colors look different from my online proof? What should I do if my printed colors look different from my online proof? Some color variation between a digital proof and a physical print… Read answer Do I get a proof before my New Year cards are printed? Yes. Every New Year card order can include a digital proof at no extra charge, so you can review the design on screen before any ink hits pa… Read answer Can I get a proof before printing Wall Graphics? Wall Graphics orders can include a free digital proof to check color, layout, trim size, scaling to your wall dimensions, and resolution at … Read answer Can I get a proof before printing Window Clings? Every Window Clings order can include a free digital proof to review color, text, logo sharpness and the ordered size against your window be… Read answer Can I get a proof before printing window graphics? Absolutely. You can get a free digital proof of your window graphics before production begins, so you can catch problems while changes are s… Read answer Can I get a proof before printing decals? Decal orders can get a free digital proof to check color, alignment, spacing and wording, plus the contour cut line on die-cut shapes so tri… Read answer Can I get a proof before printing Acrylic Prints? Acrylic Prints can include a free digital proof to check image position in the panel, color, crop and resolution, which matters most at larg… Read answer Can I get a proof before printing Framed Prints? Framed Prints can include a free digital proof to check color, any text, image placement inside the frame area, and crop and safe margins, i… Read answer Can I get a proof before printing Mounted Prints? A digital proof for Mounted Prints lets you check color, image positioning on the mounting board, typos, and crop at the edges before they g… Read answer Do I get a proof before my folded printing order goes to press? Folded printing orders can include a free digital proof to check every panel inside and out, color across the spread, fold placement, and pa… Read answer What should I do if my proof doesn't show the features I requested, like rounded corners? If a requested feature such as rounded corners is missing from your proof, compare it with your order options and contact support before you… Read answer Can I submit an SVG file for a custom die-cut shape proof? SVG files are accepted for custom die-cut shapes, since their vector paths let the cutter trace your outline, and your designer reviews the … Read answer Can I request manual adjustments to my proof? When an auto-generated proof shows shape distortions or misaligned elements, flag them early in your order communication so the team fixes i… Read answer How do digital proofs work before I checkout? Your order is created only at checkout with no charge applied, and with free online proofs you review them in your account before authorizin… Read answer What are the steps to approve my order after proofs are uploaded? After you review your free online proof in your account, full approval takes two actions, not one; accepting the proof on its own is not eno… Read answer What happens after I place an order and select free online proofs? Once your order is created in the system after checkout, the proof cycle begins, and your card is not charged until you authorize production… Read answer What should I do if my order seems stuck in checkout or proof review? If your order looks stuck in the proof or checkout process after you have approved your proof, the fastest fix is to reach out to customer s… Read answer What's the difference between approving proofs and authorizing an order? Approving proofs and authorizing an order are two separate steps. Approving the proof confirms the artwork looks right. Authorizing sends th… Read answer How are proofs generated for my order? Proofs are built automatically from your file and chosen size, stock and finishing, with manual tweaks by production for some round or die-c… Read answer How do I get a proof for products that don't show a 'free online proofs' option during checkout? If checkout shows no free online proofs option, place the order first, then contact support to request proofs, and an email tells you when o… Read answer When can I request proof review for my order? If you requested proofs but never saw a review option, the request likely did not attach, so give support your order details and they will p… Read answer Do I need to approve proofs before my order is finalized? You have full control over how much review your order gets before it prints. There are three paths, and you pick the one that fits your comf… Read answer
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