What should I do if my printed colors look different from my online proof?
Some color variation between a digital proof and a physical print is normal. Screens emit light while paper reflects it, and factors like your monitor calibration, room lighting, and the paper finish all shift how color reads.
If your printed colors do not match what you expected, here is how to move forward:
- Gather details: note your order number and a clear description of the color difference.
- Include photos: take photos of the piece you received so the team can see the issue.
- Contact support: send those details so they can review the order with you.
For color-critical projects, order a hard-copy proof before the full run. A physical proof is the only way to confirm exact color output, since on-screen color varies by monitor.
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