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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM
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Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What are the steps to approve my order after proofs are uploaded?

Answer

After you review your free online proof in your account, full approval takes two actions, not one.

  1. Accept the proof
  2. Authorize payment

Accepting the proof on its own is not enough. You also have to complete the payment authorization step. If you have accepted the proof but not yet authorized payment, you will receive a reminder to finish approval.

Click Approve in the proof notification next to your order to finish. If you cannot approve online, call 718-932-2700, Monday to Friday, 10 AM to 6 PM EST, to authorize production once you confirm the proof.

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