How do I upload images to use in the online design tool? Your uploaded images live in the Images panel of the design tool, ready to drop onto the canvas. Click the 'Images' option on the left side … Read answer Is there a file setup fee for making changes to an existing order design? There is no setup fee simply to use your own print-ready files, and minor reorder tweaks are fine. A charge only comes in when the team does… Read answer How can I specify design margins and safety areas for my product? You can spell out your preferred margins and safe areas when you submit your files, and confirm them at the proof stage. Provide mockups or … Read answer Can I print with bleed to avoid white borders? Yes. Printing with bleed is how you get color and images that run edge to edge with no white slivers along the trim. Bleed means extending y… Read answer Does 4OVER4 offer free design setup for custom products? Design help is available for custom products, but it is not always free. Basic art support and templates come at no charge, while more invol… Read answer What file format and resolution do you require for print jobs? Print-ready PDF built at full size and high resolution is the format that reproduces most reliably. It locks fonts, layout, and images into … Read answer Can I print with full bleed images at 4OVER4? Yes, full-bleed printing is fully supported, so your design can cover the entire surface with no white border. Set the file up with the corr… Read answer What file resolution is acceptable for printing logos? Logos print cleanest when they are either vector art or a high-resolution raster file, because logos often have crisp edges and fine detail … Read answer Does 4OVER4 offer free setup or art support for custom orders? Yes. Complimentary art support and downloadable templates are provided to help you prepare custom orders. Free templates sized correctly wit… Read answer Is there a charge for file setup services? There is a fee when the team has to build or prepare a print file on your behalf, as opposed to you supplying a print-ready file. No charge:… Read answer Does 4OVER4 offer free design setup services? Yes. Free setup is included on orders, along with complimentary art support. Free setup on your order. Complimentary art support for design … Read answer Do files for event badges need bleed? Yes. Event badge files need bleed, just like every other print file, so color and artwork reach the edge cleanly. Add 1/8 inch (0.125") blee… Read answer Can I use a template from another source for my design? Yes. You can start from a template from any source as long as the final file meets the print specs. Requirement Detail Color CMYK Size Corre… Read answer Can I edit a design template after I've selected it? Yes. Once you pick a template in the online designer, you can customize it freely before checkout. Change text and fonts. Swap colors. Move … Read answer Can I download a PSD template for custom sizes like 8x10? Yes. PSD templates are available to download, and support can generate one for a nonstandard size like 8x10 if the posted template does not … Read answer How do I find design templates for my product size? Templates for most standard sizes are available in the online design tool and template library. Search for your product and size in the desi… Read answer Can I get a previous order's design files to use as a template for a new order? Yes. Support can pull the design files from a past job and set them up for reuse. Contact support with your previous order number. They can … Read answer Does 4OVER4 offer templates for custom projects like folded pieces? For custom folding projects there are no pre-made templates, so the layout is built to your specific fold. Work with your designer to lay ou… Read answer Are there templates available for scratch-off printing products? Yes. Blank templates are available for scratch-off printing along with many other products. Visit the blank templates section to find one ma… Read answer Do you provide templates for personalized name printing? Yes. Templates are available for personalized name printing and direct mail projects. Variable-data templates are typically supplied in CSV … Read answer Can you provide a blank template so I can design my product before placing an order? Yes. A blank template can be provided for design planning before you commit. Use the blank template to lay out and plan your design. To move… Read answer Do you provide design templates for custom products? Yes. Design templates are provided for custom products to make customization easier. Request a template when ordering custom items such as n… Read answer How do I request a custom template if it's not available on the website? For a custom product or size not posted on the site, support can create a template for you. Contact customer support with your product and s… Read answer How do I confirm I'm using the correct template for my product? Always match the template's size to the exact product and size you are ordering before you design. Check the product page and template secti… Read answer
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