How do I adjust the size of text in the online design tool? Click the text block, then drag a corner handle in or out to resize it without stretching, or use the toolbar sizing options at the top for … Read answer Can I submit replacement pages as print-ready PDFs, or do I need to provide the original design file? Replacement pages can go in as print-ready PDFs at final page size with bleed and 300 DPI, so supplying the original InDesign or native file… Read answer Can I save my design and reuse it on a different product? Saved artwork stays in your account and can be reused on another product, though differing sizes and bleed may mean scaling it to the new te… Read answer Will you keep my artwork on file for reorders? File retention is not guaranteed, so keep a backup of your artwork for reorders, or send an updated file for a new proof first.… Read answer What support is available for designing my hooded long sleeve shirt? 4OVER4 does not print hooded shirts or hoodies; for cotton T-shirts, start from the product template and supply high-resolution or vector lo… Read answer Can I customize the design areas on hooded long sleeve shirts? 4OVER4 does not print hooded long sleeve shirts; its apparel is cotton T-shirts, and the T-shirt product page shows the print areas you can … Read answer What areas of a custom sublimated product can I design and customize? Custom sublimated products print edge to edge across the whole surface. Every design area is open, so your artwork can cover the entire prin… Read answer How can I verify my file resolution is high enough for my print job? The file rep team checks resolution during proofing, and you can comment asking them to verify it for your print size or zoom your proof to … Read answer What is the Safe Zone on my product template and can artwork bleed outside of it? What is the Safe Zone on my product template and can artwork bleed outside of it? The Safe Zone is the printable area of your template, show… Read answer What happens to the red trim line and green safety lines when my file is printed? The red trim line and green safety lines on your proof are guides only, removed automatically before production, so you never need to delete… Read answer What file resolution and quality do you need for printing? Print files need 300 DPI or more at final size; lower files print softer or pixelated and may be held, and 72 DPI web images print blurry.… Read answer What file resolution should I use for proofs? Upload artwork at 300 DPI or greater when requesting proofs, since low-resolution files can trigger errors or stall the tool and misrepresen… Read answer How do I get help with lenticular printing file setup and technical questions? Lenticular files interlace multiple frames behind a lens, so ask the file rep department about frame count, layers and resolution for flip, … Read answer My template fold lines don't match the preview. The outside and inside panels seem reversed. What's going wrong? Reversed panels usually mean the wrong template orientation, so put outside panels on the outside portion, follow the fold-line guide and se… Read answer How do I submit custom artwork or design files that don't fit your online templates? Order through the instant price calculator, choose free online proofs, and email custom artwork with your order number so the team builds a … Read answer Do I need to remove placeholder text like 'First Name, Last Name' from my design template? You are free to remove placeholder text like First Name, Last Name and design the piece however you like; the placeholders are only there as… Read answer Can I get a template for plastic cards before submitting artwork? Request a plastic card template with your specs so bleeds and dimensions are right, then design inside its guides before you submit the artw… Read answer Can I download a template as a PDF for my designer? Yes, PDF versions of templates are available for handing off to a designer. To get the right file, share a couple of details so it matches h… Read answer What file formats do you provide for design templates? Templates and dielines come as PDF for viewing and printing or InDesign .indd files for editing, so ask for the format your design tool uses… Read answer What should I do if the template download tool isn't working or is loading slowly? If the template download tool is slow or not responding, you do not have to wait it out. The support team can send the files to you directly… Read answer Do you provide design templates for custom cards? Custom card templates are offered for Adobe Photoshop and other design programs, so request the one for your project and keep inside its gui… Read answer Can I get help designing custom templates for bulk orders? Yes. For larger runs and custom projects, the team can help you plan and prepare templates so every piece lines up correctly across the full… Read answer Are design templates available for plastic identification cards? Blank templates exist for plastic ID cards; keep art in the safe zone, leave room for slot punches or stripes, and build at 300 DPI in CMYK.… Read answer Where can I find the template for table throws? Table throw templates sit in the blank templates section; pick the 6ft or 8ft layout that fits your drape style and center logos on the fron… Read answer
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