How do I report a printing error or quality issue?

If your order arrives with a printing error or quality issue, contact 4OVER4 support so the team can review it. When the error is on 4OVER4's side, the remedy is a free reprint or a refund of the purchase amount.

To report it, send support:

• Your order number or job ID, ideally in the email subject line so the report routes straight to your order.
• A clear, detailed description of the problem, such as fading, uneven ink, or inconsistency.
• Sharp, well-lit photos that show the issue itself, not just the overall piece.
• Any deadline, so time-sensitive corrections can be prioritized.

Report issues within 30 days of receiving the order. If a return is approved, ship 100% of the product back within 10 days of authorization to 4OVER4 Returns, 19-41 46th St, Queens, NY 11105; 4OVER4 pays return shipping on approved defective items. Color matching is not guaranteed. Reaching out promptly after delivery helps the team resolve things quickly. Options and turnaround can vary by product and may change, so confirm the latest details on the product page or with 4OVER4 support.