How do I report a printing error or quality issue?

If your order arrives with a printing error or quality issue, contact 4OVER4 support so the team can review it. 4OVER4 backs its work with a satisfaction guarantee and will work with you on a reprint or another resolution; when the error is on 4OVER4's side, that can mean a reprint or replacement at no additional cost.

To report it, send support:

• Your order number or job ID, ideally in the email subject line so the report routes straight to your order.
• A clear, detailed description of the problem, such as fading, uneven ink, or inconsistency.
• Sharp, well-lit photos that show the issue itself, not just the overall piece.
• Any deadline, so time-sensitive corrections can be prioritized.

Report issues within ten days of receiving the order. If a closer inspection is needed, you may be asked to mail a sample to 4OVER4 Returns, 19-41 46th Street, Astoria, NY 11105. Reaching out promptly after delivery helps the team resolve things quickly. Options and turnaround can vary by product and may change, so confirm the latest details on the product page or with 4OVER4 support.